Classic Bowling Green

Ron McCarthy goes above and beyond, excellence!!!! Ron has always been helpful, answers all my (sometimes ridiculous 😊) questions professionally and patiently. I have recommended Luxury Imports Serv Ron has always been helpful, answers all my (sometimes ridiculous 😊) questions professionally and patiently. I have recommended Luxury Imports Service to a few colleagues for both BMW and Mercedes More

Simply Superb! My husband and I purchased GLC 300 in the month of December 2018 and what an awesome service we received from Mercedes-Benz of Bowling Green. Melissa My husband and I purchased GLC 300 in the month of December 2018 and what an awesome service we received from Mercedes-Benz of Bowling Green. Melissa Larsen is an excellent sales rep. She took care of all our needs and has thorough knowledge of her subject. I wish Melissa and Luxury Imports all the v best! More

Courteous and helpful As a widow with no mechanical skills I must depend on your advice and answers to my questions in order to keep my BMW in top running order. I apprec As a widow with no mechanical skills I must depend on your advice and answers to my questions in order to keep my BMW in top running order. I appreciate the fact that I can trust you as my husband did to be honest and helpful in your service to me. Customer service is obviously very important in your dealership and I have always been pleased with those I have worked with when I am here. More

Noise comming from front wheels. Excellent attention and willingness from Ron McCarty and Mr. Brian King to find and explained me the reason for the "noise". Even the noise is not gon Excellent attention and willingness from Ron McCarty and Mr. Brian King to find and explained me the reason for the "noise". Even the noise is not gone, but I have the "peace of mind" on what is causing it. Hope that we can eliminate the "noise" by next scheduled "breaks change" and experience the non - noise satisfaction again. As always Ron provides very good orientation and answer to questions for a better decision making process for the customer. More

Drop off service I dropped my car off for the regular preventative Maintenance . They texted me when it was ready for pickup. I went to pick it up and it had been cle I dropped my car off for the regular preventative Maintenance . They texted me when it was ready for pickup. I went to pick it up and it had been cleaned and all service was completed and it was ready to go. It was easily to make appointment on line and it was easy pick up. I was in and out in less than 5 minutes. More

Professional team! Great experience. Easy to work on the deal, shortest delivery I have ever experienced - great product orientation. Stephen and Bret were very re Great experience. Easy to work on the deal, shortest delivery I have ever experienced - great product orientation. Stephen and Bret were very responsive and accurate with details. More

Nice drive, good oil change! We bought our certified 2013 BMW in Dayton but live in southern Indiana. Although there is a BMW dealership 60 miles closer to us we chose to g We bought our certified 2013 BMW in Dayton but live in southern Indiana. Although there is a BMW dealership 60 miles closer to us we chose to go BMW of Bowling Green because of the excellent reviews. The dealership lives up to its reputation. Once a year (or when a oil change is necessary) we take a nice drive to Bowling Green, have the car serviced and we have a nice meal while we wait. It is always done on time and any other necessary service is performed. More

Always great service Everything went great as usual. Vehicle was ready when promised. I only have my BMW serviced at this location. Been a customer for 17 years now. Everything went great as usual. Vehicle was ready when promised. I only have my BMW serviced at this location. Been a customer for 17 years now. More

This is the best car shopping experience ever had I did have a issue with a vehicle I purchased. But once I contacted my salesman the team Mecerdes of Bowling green worked quickly to resolve the issue I did have a issue with a vehicle I purchased. But once I contacted my salesman the team Mecerdes of Bowling green worked quickly to resolve the issue. You guys are great and shows that you really care about your customers. I will most definitely be purchasing another vehicle from Mecerdes of Bowling green. I would recommend this dealership to everyone who want to buy a vehicle knowing the dealership cares about their customers.. More

Environmental coating I was very happy with the results of the appointment. The only thing I’d say that could be better is I was told it would take 2 hours and it was more I was very happy with the results of the appointment. The only thing I’d say that could be better is I was told it would take 2 hours and it was more like 5 hours. If I’d known this up front I would planned out a little better. But overall the I love the result. More