Classic Bowling Green

Great service When I noticed it was time for an oil change,I called to get it done as soon as possible. Ron in the BMW service department told me to bring it it and When I noticed it was time for an oil change,I called to get it done as soon as possible. Ron in the BMW service department told me to bring it it and he would get it done. Got in and out in about an hour. Ron’s the best. More

Excellent service manager Great experience. Ron has been very helpful. I would recommend this dealership to everyone. It is difficult to get luxury car service in a small tow Great experience. Ron has been very helpful. I would recommend this dealership to everyone. It is difficult to get luxury car service in a small town. Therefore kudos to the crew More

Convertible top issues From the time we walked thru the door everyone was nice and helpful we worked with Chris who sat down and told us exactly what was going on wud defini From the time we walked thru the door everyone was nice and helpful we worked with Chris who sat down and told us exactly what was going on wud definitely recommend your business More

Tire repair and wiper blades Chris and Ron were both very helpful. Ron when to parts department , got blades and replaced windshield wiper blades himself and showed me how to do i Chris and Ron were both very helpful. Ron when to parts department , got blades and replaced windshield wiper blades himself and showed me how to do it . More

Worked me in without an appointment! Really helped me out by replacing the door handle on my daughter's ML350. She was leaving town the next day and my wife "informed me" that she wasn't Really helped me out by replacing the door handle on my daughter's ML350. She was leaving town the next day and my wife "informed me" that she wasn't leaving until I got the door fixed. Chris and team took care of it and gave me a good place to sit and work while I waited. More

Luxury imports of BG service rating Chris Paynter is excellent to work with. He and Ron both do excellent work, give straightforward advice, and leave you feeling confident that they ar Chris Paynter is excellent to work with. He and Ron both do excellent work, give straightforward advice, and leave you feeling confident that they are doing the best they can to get you in and out without any issues. More

service done promptly Service done, car washed and vacuumed in under 2 hours. Sweet! The only thing I don’t like is review requests in my inbox. If we come back you are d Service done, car washed and vacuumed in under 2 hours. Sweet! The only thing I don’t like is review requests in my inbox. If we come back you are doing a good job More

Always a wonderful satisfactory service experience Never any detail no matter how large or small is overlooked by Ron McCarty when getting service on our BMWs! Always a very professional and positive Never any detail no matter how large or small is overlooked by Ron McCarty when getting service on our BMWs! Always a very professional and positive experience. More

Customer Service My experience was very positive, it did take longer than expected. That happens and is expected. Person that performed the work on my car was very n My experience was very positive, it did take longer than expected. That happens and is expected. Person that performed the work on my car was very nice, as was the service manager. More

Exceptional Dealership We had actually called the day before to make sure the vehicle was still there. They were so sure that we would like it that if we didn't they would We had actually called the day before to make sure the vehicle was still there. They were so sure that we would like it that if we didn't they would pay for our gas to go back home 2 hours away. This was the best car buying experience I've ever had. From the moment we stepped on the lot, Scott was awesome, Shaun was exceptional on the financing end of things. There was NO high pressure sales, NO haggling, just honest to goodness people. The Manager, Rick Johnson took the time to introduce himself and sat down and talked to us like we were the only people there. I am not one to write a review but these guys were all FANTASTIC! Some of the big dealers need to take notice of how these guys work. This is a class act if I've ever saw one. Thank you guys. My husband is like a kid at Christmas with his new/used vehicle and a full tank of gas. More