Classic Bowling Green

Brought my BMW for service (oil change, etc.). Excellent customer service as always. John and Chris were very professional and polite. They offered courtesy ride from the dealership to my office and back. G customer service as always. John and Chris were very professional and polite. They offered courtesy ride from the dealership to my office and back. Got a call when the car was ready; they had washed it, too. Thank you!!! More

Tried to fix the windows on our Mercedes. Charged $200. 10 drives later, windows quit working again. No refund, no responsibility taken. They had every opportunity to do the right thing, but chose not to. 10 drives later, windows quit working again. No refund, no responsibility taken. They had every opportunity to do the right thing, but chose not to. So my decision is to reflect their poor customer service with this feedback. #disappointing. More

Good service but had to bring my car back to have the driver based service indicator screen reset. This was not done when my brake work was completed driver based service indicator screen reset. This was not done when my brake work was completed More

Ron and Diana very helpful. Keeps you informed. Price was up front. Friendly dealership. Would recommend to everyone. was up front. Friendly dealership. Would recommend to everyone. More

Great communicationsTurn around was perfectWould Great communications Turn around was perfect Would recommend to anyone considering MB or BMW service vs Nashville Great communications Turn around was perfect Would recommend to anyone considering MB or BMW service vs Nashville More

Staff was great to work with, they were very pleasant and they acknowledge you when passing by. they acknowledge you when passing by. More

Had a curb rash on a wheel. Once repaired it was like new. Good job!!! Always lectured my wife to be careful while parking. Unfortunately, I was the one who scraped it🥴 new. Good job!!! Always lectured my wife to be careful while parking. Unfortunately, I was the one who scraped it🥴 More

Ron is always good with getting us in and out. Also informing us if something else is needed. informing us if something else is needed. More

My BMW was brought for service, needing to replace a part regarding coolant leak. Ron McCarty, the service manager, was excellent as always, very professional, and quick in identifying the issue, ordering th regarding coolant leak. Ron McCarty, the service manager, was excellent as always, very professional, and quick in identifying the issue, ordering the part, and scheduling the service. Thank you Ron, thank you BMW of Bowling Green, KY. More

Rob and Diana make a great team Very professional and efficient Pricing met the estimate. Overall very pleased with my experience new ownership much better also efficient Pricing met the estimate. Overall very pleased with my experience new ownership much better also More