Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Classic Cadillac
Mentor, OH
360 Reviews
Classic Cadillac in Mentor provides our customers with courtesy, top notch service, and respect. There is a reason that Classic Cadillac has an average 4.9 star rating on Google and Facebook with over 1,000 reviews. Not only is Cadillac the pinnacle in luxury vehicles, but Classic Cadillac carries that expectation throughout the dealership in the vehicles that we sell and the service that we provide. We treat our customers how we want to be treated.
Classic Cadillac welcomes you in to our dealership in Mentor, where we are confident that you will find the vehicle that you are looking for at a price that works for you. Browse our selection of 2023 Cadillac models or shop our inventory of certified pre-owned vehicles. No matter what vehicle you decide upon, our professional and courteous finance team will help you get settled with a competitive financing or lease plan.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 360 reviews
December 03, 2025
I am treated very nice when l there and l love them for that ,the service and sales people are really nice when you talk to them they show t hey care no matter rich or poor., that ,the service and sales people are really nice when you talk to them they show t hey care no matter rich or poor., More
by r6657776
Verified CustomerEmployees Worked With
Matt in service, he shows he care no matter who you are ,,
November 25, 2025
The best review I can give is how much better my car ran after being serviced. It was quiet and smooth and exactly like it was when it was purchased brand new. Team did a great job so thank you! after being serviced. It was quiet and smooth and exactly like it was when it was purchased brand new. Team did a great job so thank you! More
by JWIBLE
Employees Worked With
November 23, 2025
Wait time was excellent. Service guys during check in and during check out were great. Service guys during check in and during check out were great. More
by Monique and James
November 22, 2025
So accommodating and helpful. And very pleasant to work with. Easy in Easy out. Always get the appointment I want and not much waiting for the service And very pleasant to work with. Easy in Easy out. Always get the appointment I want and not much waiting for the service More
by RIHMLAH
Employees Worked With
Tom
November 20, 2025
Great people, fantastic service. Tom and Matt are the best service writers ever!!!!! Techs are knowledgeable Tom and Matt are the best service writers ever!!!!! Techs are knowledgeable More
by zdolan
Employees Worked With
November 19, 2025
Tom and Matt do an excellent job. Always making sure I am satisfied before I leave the shop. I rely on their judgement, and they have never failed me. You can't beat that! Always making sure I am satisfied before I leave the shop. I rely on their judgement, and they have never failed me. You can't beat that! More
by cinsalago
Employees Worked With
I don't know the ladies name who works in the service dept.
November 18, 2025
Thorough Complete Service ✅ People especially friendly & co- operative 😊 Kim particularity with telephone communications -also, Video voice of technician talking About what was found & fixed . co- operative 😊 Kim particularity with telephone communications -also, Video voice of technician talking About what was found & fixed . More
by sheilawse
Employees Worked With
KIM
