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Classic Cadillac
Mentor, OH
485 Reviews
Classic Cadillac in Mentor provides our customers with courtesy, top notch service, and respect. There is a reason that Classic Cadillac has an average 4.9 star rating on Google and Facebook with over 1,000 reviews. Not only is Cadillac the pinnacle in luxury vehicles, but Classic Cadillac carries that expectation throughout the dealership in the vehicles that we sell and the service that we provide. We treat our customers how we want to be treated.
Classic Cadillac welcomes you in to our dealership in Mentor, where we are confident that you will find the vehicle that you are looking for at a price that works for you. Browse our selection of 2023 Cadillac models or shop our inventory of certified pre-owned vehicles. No matter what vehicle you decide upon, our professional and courteous finance team will help you get settled with a competitive financing or lease plan.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 485 reviews
September 27, 2026
Tom Harmon is great at his position. However I am totally turned off by everything Cadillac due to my very expensive multiple car troubles happening to my well cared for babied 2017 ATS However I am totally turned off by everything Cadillac due to my very expensive multiple car troubles happening to my well cared for babied 2017 ATS with 62K miles on it. This is our fourth Cadillac and we have finally learned our lesson. More
by LISANICHOLS913
Verified CustomerEmployees Worked With
Tom Harmon
September 27, 2026
Don Ashba was easy to work with. Knowledgeable, helpful, and overall great guy. The technical expert there is top notch, they got my car set up and ready quickly. Knowledgeable, helpful, and overall great guy. The technical expert there is top notch, they got my car set up and ready quickly. More
by MCarr
Employees Worked With
Don Ashba
September 25, 2026
Once I arrived, the techs were timely. They took my car right away and kept me informed. They made me aware of a recall of which I had not yet received info. Overall everything went wel They took my car right away and kept me informed. They made me aware of a recall of which I had not yet received info. Overall everything went well. More
by gloria9921
Employees Worked With
I don't remember the names, but everyone was pleasant and very polite
September 24, 2026
The dealership has a calming environment and the staff is a reflection of that as well. All of our needs were met and more. It was a pleasure to experience this purchase. We will continue to have a relatio a reflection of that as well. All of our needs were met and more. It was a pleasure to experience this purchase. We will continue to have a relationship with this team. More
by gayleames5
Employees Worked With
Tim Bennett
September 21, 2026
Gloria was very helpful with our vehicle expectations. Very knowledgeable and professional. Outstanding service with all staff! Very happy with our purchase! Very knowledgeable and professional. Outstanding service with all staff! Very happy with our purchase! More
by dawncucu
September 20, 2026
Professional, courteous and efficient. They took my wife to her hair appointment and then picked her up after the work on our vehicle was complete and her hair was done. They took my wife to her hair appointment and then picked her up after the work on our vehicle was complete and her hair was done. More
by akocsis
Employees Worked With
September 17, 2026
Professional and friendly service, very knowledgeable and informative of what needed to be fixed, great job. informative of what needed to be fixed, great job. More
by Ed1To1
Employees Worked With
