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Classic Cadillac

Mentor, OH

Overview
Employees
Reviews
Vehicles
4.8
445 Reviews
Classic Cadillac in Mentor provides our customers with courtesy, top notch service, and respect. There is a reason that Classic Cadillac has an average 4.9 star rating on Google and Facebook with over 1,000 reviews. Not only is Cadillac the pinnacle in luxury vehicles, but Classic Cadillac carries that expectation throughout the dealership in the vehicles that we sell and the service that we provide. We treat our customers how we want to be treated. Classic Cadillac welcomes you in to our dealership in Mentor, where we are confident that you will find the vehicle that you are looking for at a price that works for you. Browse our selection of 2023 Cadillac models or shop our inventory of certified pre-owned vehicles. No matter what vehicle you decide upon, our professional and courteous finance team will help you get settled with a competitive financing or lease plan.
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8470 Tyler Blvd

Mentor, OH

44060

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Showing 445 reviews

August 07, 2026

Tom does a great job in service department very professional and lets you know day buy day what’s going on with your car More

by MIKEPICCIANO01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 07, 2026

Anthony T is the best Cadillac salesman EVER! He took his time with us, explained all the details of the car needed at time of delivery and very responsive to our calls. More

by JOANCHAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 07, 2026

Your Service Department representatives, Tom, Matthew and Amir always provide excellent service and support. But I am not impressed with your Service Department's Technicians quality of work. This is the t More

by vangel21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Harden, Mathew, and Admir, Service representative, (each 5 Stars)
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August 06, 2026

thank you, Tim Bennett, for going the extra mile as I've been physically challenged due to recent surgery! More

by RCCONNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
tim bennett
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August 05, 2026

I truly value the knowledgeable, professional friendly service rendered by the Service Dept at Classic Cadillac. More

by chalkinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Crea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Drago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom
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August 04, 2026

Service center staff is phenomenal. There really is not any room for improvement for this department. More

by escrowofficers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom and Matt
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August 01, 2026

When they rotated my tires, they tore up my valve stem caps so I will need to replace them now only. So not very happy with the poor workmanship. More

by memalasky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Crea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Drago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2026 -

Classic Cadillac responded

Thank you for your feedback. We sincerely apologize for your experience and understand your frustration. Please reach out to our service department and ask for Jen our Service Manager at your convenience, and we'll be happy to arrange replacement valve stem caps for your vehicle. We appreciate the opportunity to make this right and hope to hear from you soon.

August 01, 2026

Professional outfit with excellent and caring staff. Made my purchase of the vehicle so easy. More

by scpatel1957
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark, Brianna.
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August 01, 2026

It is always a pleasure to take my vehicle in for service. Everyone is pleasant knowledgeable, and respectful. More

by mpiccian2751
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, Sienna, and Tom
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August 01, 2026

Classic has a Very Good Service Dept. and Very Good Service team to assist you with your vehicle needs. More

by gjatu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom
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