Classic Chevrolet Beaumont

Service is very good for oil change and tire rotation. Attendants are always very helpful and friendly. Attendants are always very helpful and friendly. More

We had a good experience at Classic. The have a good selection of vehicles to look over, the salesman was pleasant, knowledgeable and patient, and the purchase went smoothly and reasona The have a good selection of vehicles to look over, the salesman was pleasant, knowledgeable and patient, and the purchase went smoothly and reasonably short timing. We will shop there the next time we need a vehicle. More

Very helpful and friendly. Great service, quick and effective. Nice waiting room for customers with snacks and beverages. Great service, quick and effective. Nice waiting room for customers with snacks and beverages. More

Have used Classic Chevrolet service multiple times and every time has been great . I will use them always. every time has been great . I will use them always. More

Austin was amazing to work with! I bought my last vehicle from him as well. Got me in and out as quickly as possible! I bought my last vehicle from him as well. Got me in and out as quickly as possible! More

the scheduling of my vehicle, the attitude and service of the maintenance people, and the overall service were all excellent including the valet driver. the maintenance people, and the overall service were all excellent including the valet driver. More

They did an outstanding job of making sure my vehicle was back in my hands on time with excellent customer service. back in my hands on time with excellent customer service. More

Very knowledgeable and reasonable prices. Bruce Borque is a great representative to deal with when purchasing a new truck. Bruce Borque is a great representative to deal with when purchasing a new truck. More

Had a $15. 00 rebate coupon for a new battery & cabin air filter. Told the service writer I wanted the OEM filter. When I filled out the online forms, the batter 00 rebate coupon for a new battery & cabin air filter. Told the service writer I wanted the OEM filter. When I filled out the online forms, the battery rebate was approved, but the cabin air filter was denied. A closer look at the service paper work, It stated that "customer approved a new non-OEM cabin air filter. Installed a new cabin air filter." That is a total lie (#!). I was never asked & never approved a non-OEM filter. Had a phone conversation with David, Express Service Manager. He offered to install an OEM filter at my next service visit,. I told him there may not be a next visit, just give my $15.00 rebate. Said he couldn't manipulate the paperwork. I went to the dealership to speak to the General Manager, Ben Case. The receptionist summed David & Travis Pounds, GM Service Manager (if I recall his name). After a discussing several options, David pulled $15.00 cash from his pocket. They then gave me a CF1188F cabin air filter, claiming it is an OEM filter (it's made in China). After my own research, I found that a CF1188F filter is an ALTERNATIVE AFTERMARKET FILTER. Lie #2. An ACDelco CF188 is the DIRECT REPLACEMENT FILTER installed during production of the vehicle. I have replaced cabin air filters on other vehicles, so when I opened the cabin air filter housing door, I found a filter made in Mexico! I went to a different Chevy dealer & showed the 2 filters (the nCF1188F & the one from Mexico) to the parts guy. He said most dealers keep the one from Mexico in stock to install in used vehicles. The CF1188F is installed as a more budget friendly priced filter than the CF188 ACDelco GM OEM. I purchased the ACDelco CF188 OEM filter & installed my self. I bought my 2017 Silverado 1500 brand new, not used & has never been serviced anyplace other than Classic Chevrolet, Beaumont, TX. On top of all this, the right side of the filter housing door was not secured properly and the 2 bottom screws holding the glovebox in were tightened so tight that one had pulled completely through the hole in the tab that holds it in & the other screw was almost pushed through. How many other service customers have been given a filter they didn't ask for or approve? I will make one more attempt to speak to the GENERAL Manager or the FIXED OPERATIONS DIRECTOR & ask if they are aware of what takes place in their Service Department. I will edit this review if I get any response. But I will have my truck serviced elsewhere. More

They discovered that our concern was covered by warranty after ours had run out. Fixed the problem with our glow plug for free! after ours had run out. Fixed the problem with our glow plug for free! More