2,734 Reviews of Classic Sugar Land - Service Center
Everything went well the only thing I don’t like is insurance policy that when you buy a car tell you one thing and at the time you realize it’s way different than what they told you first time at the insurance policy that when you buy a car tell you one thing and at the time you realize it’s way different than what they told you first time at the time of purchase More
The issue I had with my truck and the reason I took to Classic for repair was not a typical problem. Thomas,, the service advisor, quickly thought so, and he advised me the truck may have to be kept overn Classic for repair was not a typical problem. Thomas,, the service advisor, quickly thought so, and he advised me the truck may have to be kept overnight. It was. The next day, he called to tell me the problem, the solution, and the cost. I ok’ed the repair, and the truck was ready that afternoon. He and the cashier even initiated a much appreciated senior discount. I miss the waiting room popcorn! More
Purchased several vehicles from dealer. Nothing particularly bad, just average. Service department is a joke. Stop over promising and under delivering. Singularly one effort the most unorganized particularly bad, just average. Service department is a joke. Stop over promising and under delivering. Singularly one effort the most unorganized chaotic messes I have seen. And nobody seems to care. Embarrassment to the Bow Tie. More