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Classic Sugar Land - Service Center

Sugar Land, TX

4.6
2,677 Reviews

2,677 Reviews of Classic Sugar Land - Service Center

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July 16, 2021

Friendly and professional service quick turn around staff was very knowledgeable and helpful. will definitely use again in the future great work on the making my experience with Chevrolet enjoyable. More

by gene808
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manager of collision
July 16, 2021

My service person Mike explained what was included in the 30,000 mile contract. The car was ready in the estimated time window. The facility was clean. Everyone was friendly. More

by Lady D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micheal Guerrero
July 13, 2021

Took them a bit over 10 minutes for me to get assisted i literally had to walk and find the advisor myself other than that i wasn't too long at the dealership More

by maldonjor.0311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
July 13, 2021

I was there at 7 AM when they open Chris Almonte was my advisor I was out by 8:00 AM . This server see apartment has an excellent waiting room . More

by Corvettegtx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Almonte
July 09, 2021

Customer service is excellent and the services performed, especially the detail cleaning, also excellent. Thank you for everything. Above and beyond taking care of customers. More

by lissette.perez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Perez
July 08, 2021

Great service but the car wash left all the bugs on and the machine left dirty spots on my truck other than that the service was great More

by hhmatias2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Jul 14, 2021 -

hhmatias2015 responded

Good service

July 08, 2021

Classic chevrolet strives to earn your business. Everyone is nice. I love going here. Sanchez got my alignment done on my corvette quickly. The operate at a high level and seem to be one of the premier deale More

by SUB-XERO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sanchez
July 08, 2021

Technician failed to complete installing new battery. One wire not connected. Made two extra trips back to dealer to resolve. REMEMBER! Fix once, check twice! More

by jravery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Jul 08, 2021 -

jravery responded

Upon returning on same day after the new battery was installed, the service advisor(s) assisted Chris to help get this resolved via normal measures, by acknowledging the service tech failed in resetting the engine monitor which the service advisors did themselves. However, I had to return the next day due to the “service engine” light came on again. This time a different service tech checked the installation and discovered one wire was not reconnected to the new battery. It was reconnected and so far, the problem appeared to be resolved. My advice to service tech is; “Fix once, and check TWICE!”

July 08, 2021

Fast service and always done right. Nice dealership and showroom. It is also close to my house and there is a lot of nice people that work there More

by Gary’s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
July 08, 2021

My service guy Jeff was awesome he got me out sooner than he estimated. He explain to me everything they were going to do to my vehicle. Just made me feel good that someone was going to take care of me. You More

by Theresa.english
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Russie
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