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Classic Sugar Land - Service Center

Sugar Land, TX

4.6
2,733 Reviews
Call Service Center (888) 306-4459

2,733 Reviews of Classic Sugar Land - Service Center

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July 09, 2021

Customer service is excellent and the services performed, especially the detail cleaning, also excellent. Thank you for everything. Above and beyond taking care of customers. More

by lissette.perez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Perez
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July 08, 2021

Great service but the car wash left all the bugs on and the machine left dirty spots on my truck other than that the service was great More

by hhmatias2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
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Jul 14, 2021 -

hhmatias2015 responded

Good service

July 08, 2021

Fast service and always done right. Nice dealership and showroom. It is also close to my house and there is a lot of nice people that work there More

by Gary’s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
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July 08, 2021

My service guy Jeff was awesome he got me out sooner than he estimated. He explain to me everything they were going to do to my vehicle. Just made me feel good that someone was going to take care of me. You More

by Theresa.english
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Russie
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July 08, 2021

Classic chevrolet strives to earn your business. Everyone is nice. I love going here. Sanchez got my alignment done on my corvette quickly. The operate at a high level and seem to be one of the premier deale More

by SUB-XERO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sanchez
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July 08, 2021

Technician failed to complete installing new battery. One wire not connected. Made two extra trips back to dealer to resolve. REMEMBER! Fix once, check twice! More

by jravery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
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Jul 08, 2021 -

jravery responded

Upon returning on same day after the new battery was installed, the service advisor(s) assisted Chris to help get this resolved via normal measures, by acknowledging the service tech failed in resetting the engine monitor which the service advisors did themselves. However, I had to return the next day due to the “service engine” light came on again. This time a different service tech checked the installation and discovered one wire was not reconnected to the new battery. It was reconnected and so far, the problem appeared to be resolved. My advice to service tech is; “Fix once, and check TWICE!”

July 06, 2021

I have been going to this dealership for nearly 7 years and i always receive the very best service and professionalism. My advisor Carlos Rios is the best always very helpful and prefessional. More

by vawmn1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Rios
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July 02, 2021

The service team was very professional and attentive….making sure that EVERYTHING was taken care of! More

by connie.maier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
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July 01, 2021

Best Dealership around. Been coming fir years with plans on stopping! Always feel well taken care of and informed thoroughly on all the services. More

by Amanda Gomez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mike Guerrero, ulises duran, Melissa
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July 01, 2021

Melissa and Carlos was very helpful. They were on top of everything. More

by Basshog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa,Carlos
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