Classic Sugar Land - Service Center

Experience I went in on a Saturday morning about 11:00am my first oil change; had to leave my truck because there’s was a wait time- tech called about 2:20pm tha I went in on a Saturday morning about 11:00am my first oil change; had to leave my truck because there’s was a wait time- tech called about 2:20pm that it was ready to pick up vehicle. All services were fine other than the wait. Thanks! More

Great Customer Care Always careful to make customers are satisfied and well taken care of during experience. I always feel as if my vehicle is in the best hands. Always careful to make customers are satisfied and well taken care of during experience. I always feel as if my vehicle is in the best hands. More

Service at its it's best Pete Gancarz is the best, he always takes good care of me. I always have a positive experience when i take me car in for service. Very professional, s Pete Gancarz is the best, he always takes good care of me. I always have a positive experience when i take me car in for service. Very professional, speedy and very knowledgeable. More

Service 10 hours ago If I could rate a 0 I would, I have been going to classic Chevy for 5 years now. I have bought two cars and was thinking about getting a 10 hours ago If I could rate a 0 I would, I have been going to classic Chevy for 5 years now. I have bought two cars and was thinking about getting a truck. I will not bring my business here anymore. They do not care about their customers like they use to. I went to service and was not even greeted. They advertise they are open til 6:30 and when I stopped by I had to get out and walk in to ask for help. They guy looked at me crazy when I asked for help, then stated we do not do oil changes anymore. So I’m thinking what dealership does not do oil changes. So I asked what did he mean they don’t do oil changes anymore. He stated it’s after 5:30, I said then why are you all open til 6:30 if you stop at 5:30. That doesnt make sense. He said for pick ups only. Again why are they open if u can’t aervixe anyone. It would be like me having a business and opening the doors and say to my customers oh u can’t ahop here until a certain time. Every time I have visited this location for the past few oil changes have been a huge disappointment. These people are ridiculous and only care about taking your money. I don’t even know why they have 4.5 stars, they must be asking their customers to score them high. This is a horrible place and I will not be coming back. More

Gary’s 2500 HD Service writer did an excellent job of taking care of several small issues trim piece under the hood toting tire and an oil change in a couple hours a Service writer did an excellent job of taking care of several small issues trim piece under the hood toting tire and an oil change in a couple hours appreciated the timely work done More

Excellent Service Excellent service department that always does a good job. My service adviser, Michael Guerrero, is kind, courteous, knowledgeable of the product and a Excellent service department that always does a good job. My service adviser, Michael Guerrero, is kind, courteous, knowledgeable of the product and always has my visit set up prior to my arrival. He always makes me feel special. Professional in every respect. The waiting room is comfortable and extremely customer friendly. I might add that all of the personnel in this area are all kind, courteous and extremely helpful. I recognize and appreciate good manners and quality workmanship, Classic's service department fits the bill in all respects. My compliments ! More

Excellent Service Appointment was at a convenient time and work was done on time, at price quoted. Warranty work was also done at this visit within the time quoted. Appointment was at a convenient time and work was done on time, at price quoted. Warranty work was also done at this visit within the time quoted. More

Service department He’s very helpful he listens to every detail they make you feel like family . My kids love going that because they always have popcorn.lol great pla He’s very helpful he listens to every detail they make you feel like family . My kids love going that because they always have popcorn.lol great places to take your vehicle ! More

Dealership for Life. My service advisor went beyond my expectations, Kudos to my service advisor and his team. I am a customer for life. I highly recommend Sugarland Class My service advisor went beyond my expectations, Kudos to my service advisor and his team. I am a customer for life. I highly recommend Sugarland Classic Chevrolet’s. More

Analyzed and repaired perfectly wot Work done was excellent problems were identified and corrected perfectly. Rental car was great also. All persons involved were perfect Pros in ever Work done was excellent problems were identified and corrected perfectly. Rental car was great also. All persons involved were perfect Pros in everything I couldn’t t be happier with the whole thing More