Classic Sugar Land - Service Center

Had routine maintenance done. In and out in 45 minutes Had oil and filter change. Had appointment of 7:45. I was met by Michael Guerro. Very professional and courteous. I had a cup of coffee, checked emai Had oil and filter change. Had appointment of 7:45. I was met by Michael Guerro. Very professional and courteous. I had a cup of coffee, checked emails and my truck was ready within 45 minutes. Oil changed and truck washed. I also enjoyed talking with Melissa Hruzek about Corvettes and the upcoming Houston Auto show. I can’t think of a single thing they could do any better. I have had my truck serviced at Classic for the last 4 years More

Gilbert Galvan is a top notch service advisor. Great knowledge and guidance without typical service advisor sales job! I will highly recommend to my neighbors and colleagues! Keep up the good wor Great knowledge and guidance without typical service advisor sales job! I will highly recommend to my neighbors and colleagues! Keep up the good work ! A highly responsive gentleman ! More

Thank you I had to replace a battery for my son's 06 chevy hhr and Abel the service rep took great care of me. He was patient and kind and put me at ease with t I had to replace a battery for my son's 06 chevy hhr and Abel the service rep took great care of me. He was patient and kind and put me at ease with troubleshooting a door handle issue as well. This dealership is top notch in my opinion. Well done! More

The best!! Took my 2017 stingray Corvette into the service department Mike Guerrero was very knowledgeable about the issue I was having he is a great asset to t Took my 2017 stingray Corvette into the service department Mike Guerrero was very knowledgeable about the issue I was having he is a great asset to the service department and Melissa was very helpful also she knows how to handle customers and she knows what’s going on very nice lady More

Maintenance Usually service is good here. However last Saturday was less than stellar. I was about the 7th car in line when the service center opened however I wa Usually service is good here. However last Saturday was less than stellar. I was about the 7th car in line when the service center opened however I was ignored and skipped over. My truck was about 25th taken. It took two hours for an oil change and tire rotation. They forgot to give back my wheel lock and my wheel cap popped of while driving. More

Great service Gordon in service is great! Took care of my car really quick he is a great asset for the dealer I will tell people to go see him in service Gordon in service is great! Took care of my car really quick he is a great asset for the dealer I will tell people to go see him in service More

Heater hose replacement Overall good job with a very difficult replacement. Seems to have been well done. Job took 3 days, longer than expected, but difficulty of job account Overall good job with a very difficult replacement. Seems to have been well done. Job took 3 days, longer than expected, but difficulty of job accounted for most of the time. More

Great experience! My Service Advisor, Chuck Wilson, did EVERYTHING he could to help me. He bent over backwards for me and kept me up to date. Cheney's own customer serv My Service Advisor, Chuck Wilson, did EVERYTHING he could to help me. He bent over backwards for me and kept me up to date. Cheney's own customer service promised to call me back but never did. Their loaner car was great as well. I will definitely come back here again! More

Oil change and alignment The service department greets you immediately when you enter the service garage. The service staff is attentive or your needs and concerns ...you a The service department greets you immediately when you enter the service garage. The service staff is attentive or your needs and concerns ...you are given a courtesy ride back to work,home ect..and also a free car wash. .. More

Oil change I came in for a scheduled oil change I was taken care of promptly and didn't have a long wait. The waiting was clean and all the employees were very h I came in for a scheduled oil change I was taken care of promptly and didn't have a long wait. The waiting was clean and all the employees were very helpful and friendly.. More