Classic Chevrolet of Kannapolis - Service Center

Will take my business elsewhere. Let's just say that. Never again will I go their. Let's just say that. Never again will I go their. More

Carrie, the service writer, is rude and unfriendly and I was very uncomfortable talking to her. She’s condescending and not informative. My friend with me actually said “what’s her problem?” when we walked was very uncomfortable talking to her. She’s condescending and not informative. My friend with me actually said “what’s her problem?” when we walked out. Otherwise the work done by the nice technician was great. I’d never go back if I have to deal with her. More

Great service and didn’t have a long wait time. Thank you, would definitely send family and friends to you I really love my car you, would definitely send family and friends to you I really love my car More

Check everything before approving Now Tim Marburger Chevrolet I'd of given them 5 stars but this is my experience. I have a 2013 Equinox and have been very pleased with it. I have 1 Now Tim Marburger Chevrolet I'd of given them 5 stars but this is my experience. I have a 2013 Equinox and have been very pleased with it. I have 100,000 miles and no problems with it except the engine,which has been burning oil for the past year and a half. Found out it's due to defective rings which was the subject of a class action lawsuit which GM settled in November with word finally coming down to the dealers in February. Took my car here, which is where I purchased it when it was Classic Chevrolet, for an oil consumption test required. I must say, the dealer was very honest with the test and confirmed it was burning oil more than usual. They ordered the parts and I brought it in to replace the rings. They found a few problems that was not covered under the settlement so I agreed to replace the parts as they were not going to charge me labor. I then told them to replace the spark plugs while they had everything apart. I picked the car up today (Mar. 30th,2020) and found from the bill that the plugs are expensive ($26 each) but what the heck but I got charged $115 labor to replace 4 plugs. $115? I couldn't believe something that takes 2 seconds, I had to be charged for especially considering I've spent over $115 adding a quart of oil every couple of weeks at around $10 a quart since I use nothing but Mobil 1. Wasn't he already on the clock in that hour putting my engine back together for which GM will compensate the dealer so wouldn't that be considered double dipping? And another thing, I thought perhaps these were a premium spark plug that you see on some autos, that's why they were $26.97 each but when I got home, I looked up that part number they had listed and found that Advanced Auto sells the same ACDelco Iridium Spark Plug 41-108 for $8.99 each. Talk about price gouging! The employees at the service desk were very good to deal with other than this problem but this labor charge gnaws at me so much so, that when I do finally trade in this vehicle, I want it to be another Equinox but this certainly changed my mind as to where I buy it from so to Tim Marburger, you got your $222.88 out of me today but you've lost making more from me from a future sale! More

Unhappy When I purchase the 2015 Spark I was told it had a two year or twenty thousand miles free oil charges included but when i went to get an oil change at When I purchase the 2015 Spark I was told it had a two year or twenty thousand miles free oil charges included but when i went to get an oil change at 23800 miles and two weeks before warranty was to run out on oil changes they charged me $43 for this oil change. They said I only get four oil changes in two year but the sales person did not tell me this. I could have gotten the oil changed at Walmart for $31. I will never buy a car from them again. More

Horrible customer service Went to have vehicle serviced scheduled through internet as we have done in past. Advisor said we don't have internet scheduling. I said yes you do we Went to have vehicle serviced scheduled through internet as we have done in past. Advisor said we don't have internet scheduling. I said yes you do we have used it before and I pulled it up on my phone and he said we'll it doesn't work. I asked for a manager he pointed to a guy sitting next to him who ended up not being a manager. Took a while to find out no managers on site and reluctant to give me contacts. Went down street to another dealership and was in and out in 25 minutes for my warranty service. Rude and untruthful service advisor just cost them any future business. Pathetic. More

Go Classic Cheverolet! I'm purchasing a new 2016 Chevy Colorado and chose Classic Chevy to place my order because of their professional and experienced staff. Dennis Adams w I'm purchasing a new 2016 Chevy Colorado and chose Classic Chevy to place my order because of their professional and experienced staff. Dennis Adams was more than helpful and friendly in assisting me. I've been utilizing Classic Chevy for years (and previously when they were Larry King Chevy) for my service and product needs, and have always been taken care of like a valued customer. I would recommend Classic Chevy Kannapolis to anyone looking to buy or get their vehicle repaired. Great experience! More

Crooks that don't stand behind their work Back in Dec 2014, we took our car to Classic when our regular mechanic couldn't fit us in. Big mistake. It took them the better part of a week to comp Back in Dec 2014, we took our car to Classic when our regular mechanic couldn't fit us in. Big mistake. It took them the better part of a week to complete the work and when we called to check on the progress were told they had all the wires out and had to completely rewire the car. Wasn't cheap. Since they worked on it, the air conditioner, windows and door locks have stopped working. our regular mechanic informed us it was in the wiring and to go back to Classic...they SHOULD stand behind their work. WRONG. Don't let them rip you off too. More

Everyone at Classic Chevrolet of Kannapolis has shown the highest level of integrity and professionalism in all of our visits. They have great customer service and they really treat their customers with fir highest level of integrity and professionalism in all of our visits. They have great customer service and they really treat their customers with first class. We have purchased a vehicle and had another vehicle in for service and everthing has been great. Thanks to Viet and his whole team. They rock!! Scott and Lou Wentz Indian Land, SC More

Very good experience and would definately reccomend to others!! others!! More