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Classic Chrysler Dodge Jeep Ram Fiat of Arlington

Arlington, TX

Overview
Employees
Reviews
Vehicles
4.2
1,269 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
Contact Dealership

1111 I-20 East Frontage Rd

Arlington, TX

76018

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Showing 1,269 reviews

July 18, 2023

Chris Pierson, our service advisor, always makes sure that we get the service that we need and explains to us why it is needed, and isn’t just trying to up-sale service items More

by DRKLEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with anyone in sales
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Jul 18, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington. Your feedback and rating mean a lot to us. We're glad that Chris continues to meet your needs, and we hope to see you again!

July 17, 2023

It was clean and everyone was friendly and helpful. I will definitely be going back for further assistance with the upkeep of my vehicle. More

by rjmullen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laporcsche Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melvin Collazo, Elias Argumaniz
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Jul 17, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thanks for sharing about your experience with Classic Chrysler Dodge Jeep Ram Fiat of Arlington. We appreciate your business and hope to see you again soon!

July 17, 2023

I received excellence and professional service. The wait time was good. I will recommend anyone to your service department. More

by PFlava
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J. Quintero
Report | Print
Jul 17, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington!

July 16, 2023

Logan wilson was very helpful and me purchasing my vehicle I would recommend a friend to go buy a vehicle from there anytime More

by MARTY.ORTIZSR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Wilson
Report | Print
Jul 17, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you, Marty. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Aug 03, 2023 -

MARTY.ORTIZSR responded

I'm happy to say I was very pleased with the salesman and finance department they were very helpful me getting my Jeep thank you

July 16, 2023

Always professional, clean waiting area 155. 00 for an oil change,tire rotation is a bit high but the the work is spot on, only thing I recommend is a car wash with that kind of price More

by AAFLYUSA1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elias Argumaniz
Report | Print
Jul 16, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for your feedback and review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington.

July 15, 2023

Andrea was amazing! She made the whole process super smooth and was was so nice! More

by KIMBERLY CASTILLEJA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrea
Report | Print
Jul 16, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you, Kimberly, for sharing about your experience with Andrea here at Classic Chrysler Dodge Jeep Ram Fiat of Arlington. We appreciate your business and hope to see you again soon!

July 15, 2023

Everything was great with the appointment. Staff was great. Service took a little longer than expected but it was great More

by FELICIAD.JOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laporcsche Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melvin Collazo, Elias Argumaniz
Report | Print
Jul 16, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 14, 2023

Did a disingenuous multi-point inspection and after the service I received, tires were still not inflated right and the Jeep came back dirty. More

by EJMANG50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
Report | Print
Jul 17, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Please call me at 817-918-9088 and ask for Adam Lancaster. Thank you.

July 13, 2023

Couple of bumps but Chris and Classic service did an excellent job smoothing it all out. More

by MR.ERIC.BEVERLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in service, didnt deal with sales
Report | Print
Jul 14, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington!

July 13, 2023

I brought my Chrysler 300 in for a oil change and tire rotation. I had an 8 am appointment. it was around 10 pm when the work was finally completed. The temporary coverings to protect the seat and floor h More

by MJSCHNEIDER63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melvin Collazo
Report | Print
Jul 17, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind reaching out to us so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Please call 817-918-9088 and ask for Adam Lancaster. Thank you.

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