Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded
Thanks for your feedback, please reach out to Marc Kraus at _________ to discuss your complaint, thank you.
This was just left to me and he is the Sales manager. He has no idea why I would be calling him. Another wasted phone call. He was very nice but it in no way helped me out.
Prior to that message, I got an email from Laura Lee Pirtle,
Director of Customer Relations. She asked me how my experience was and if i had any problems. I sent her an email back with all my concerns.
The following day- someone from service department called me and was not friendly to me AT ALL. She had called him about the email and someone didn't understand what I had said. It was a miscommunication but that is all he cared about. Not addressing any other problems that happened.
Over all this has been a pain. I