Classic Ford Galveston

Amazing service We are full time RVers and were traveling from pensicola to Bolivar Peninsula. We have a 2012 F350 super duty towing a 20,000lb fifth wheel We develo We are full time RVers and were traveling from pensicola to Bolivar Peninsula. We have a 2012 F350 super duty towing a 20,000lb fifth wheel We developed a turbo coolant line leak on the way down and managed to limp it in to bolivar and unhook the trailer. The next day we made it to Galveston classic ford and explained the situation. The service department went above and beyond our expectations. They said they could do it on the spot about 3hrs work and the quote for price and labor was extremely reasonable, we were starving so the service manager volunteered to drop us of at a restaurant and pick us up when the job was done, which was faster than quoted. Definitely a class act dealership. I would highly recommend them to anybody in need of Ford related service. . More

Excellent service We’ve been having our vehicles serviced with Classic and their predecessor for years. Always reliable, honest and reasonable in price, Earl Wills is o We’ve been having our vehicles serviced with Classic and their predecessor for years. Always reliable, honest and reasonable in price, Earl Wills is our service representative. I recommend him highly! More

Jeep purchase Everything was great except it took close to 8 hours to get the deal done. The waiting was not fun. The were great and even helped us get a custom l Everything was great except it took close to 8 hours to get the deal done. The waiting was not fun. The were great and even helped us get a custom license plate holder off the old car. I did feel like they could have offered us more for the vehicle we traded in which was originally from them as well. I did feel like I got a good deal on the vehicle I purchased More

Always go home when you wanna be taken care of We are natives of Galveston, BOI al the way. This is the second time we have gone home to visit family during a holiday and left with a new vehicle fr We are natives of Galveston, BOI al the way. This is the second time we have gone home to visit family during a holiday and left with a new vehicle from Classic Ford. Our last purchase was in 2015 when we purchased our F-250 Platinum. This year it was a 2019 Fusion SE. I honestly would’ve gotten the top line Fusion had I not only been in the market for a car to go to and from school. Our salesperson, Charles, was very attentive from the moment we stepped onto the lot to the moment I arrived back home in El Paso. He gladly showed us all of the Fusion options that were available on the lot and let us test drive any that we wanted. He saw to it that we got every incentive and cash bonus that we available to us. The finance department was wonderful and we were out of there in no time, no hassles. We will soon be in the market to trade in my wife’s 2008 Expedition King Ranch for a 2019 Expedition Platinum and we will gladly drive all the way back to Galveston from El Paso to do so. More

The Way To Buy a Car No pressure salesman, true to their word, and the best price. My son sales Fords and he was impressed with their prices. His dealership could not mat No pressure salesman, true to their word, and the best price. My son sales Fords and he was impressed with their prices. His dealership could not match. More

New Car Sale Micheal was very helpful in getting me the vehicle I wanted. Ford Classic of Galveston went out of their way to get the vehicle from other place. I r Micheal was very helpful in getting me the vehicle I wanted. Ford Classic of Galveston went out of their way to get the vehicle from other place. I really do appreciate that they did not try to encourage me to get something I didn’t want. They helped me through the process and made easier while working with my work schedule .Thank you. More

Well organized and high quality My vehicle was serviced quickly and even received a free car wash. Very polite and helpful employees. Would recommend Classic Ford for all your car ne My vehicle was serviced quickly and even received a free car wash. Very polite and helpful employees. Would recommend Classic Ford for all your car needs. More

Good experience.....EXCEPT While the car buying, negotiation experience was pleasant, I had a question after the purchase and left 3 voice mail messages for the Financial repres While the car buying, negotiation experience was pleasant, I had a question after the purchase and left 3 voice mail messages for the Financial representative that I dealt with. I did not receive a call back, so I called the sales person I dealt with to relay a message that I needed to talk to the guy. We'll see if I get a call back. I guess that the dealership doesn't really care about responding after the sale...…..even to answer a simple question. Nassim Joseph More

Wordt service ever Broken ignition could not turn truck off. Quoted price, got bill $200 dollars more Truck was running mechanic came and got truck and returned 32 Broken ignition could not turn truck off. Quoted price, got bill $200 dollars more Truck was running mechanic came and got truck and returned 32 minutes later. Questioned price was told there is nothing we can do its a 2 hour job. Talked to another emplyee who told me it does not surprise me that they changed the price, quoted. Paid bill and emailed complaint to service manager who never respknded, but got a call from desaler rep week later. I was told i heard the service tech wrong And we were doing you a favor by working you in Does not natter what the problem us you never tell customer , we did you a favor. Ya make your own decision on going there, but i wll never ever go there Very bad service More

Honest and service oriented. I purchased a F250 new Ford truck at the end of 2017. I actually live in Tyler, Texas and had not been able to find the truck I was looking for here I purchased a F250 new Ford truck at the end of 2017. I actually live in Tyler, Texas and had not been able to find the truck I was looking for here and felt some of the salesman in my surrounding towns had been less than genuine. I called Classic Ford knowing they had the specific truck I was looking for and spoke to a salesman who happened to be Jesse. He was willing too make an excellent deal over the phone before I traveled down. He called me back a number of times as he said he would expeditiously. I was trading in my 2009 Chevrolet truck and was a little skeptical that maybe when I arrived the genuineness would go away and everything discussed would become negotiable. However, the complete opposite was true. He kept to his word 100% and even when the trade-in was more in my favor after my vehicle was checked out and had less value than we had estimated before arrival, he said he would keep his word and honored everything including a refund they were offering on line that I was not aware of until the day of the sale. I had looked around for a number of weeks and know he gave me an incredible deal and held the truck for me until I could drive down from Tyler despite multiple dealerships requesting the truck the day before I came. He followed up with seeking an additional rebate 1 month after I had bought the truck which he and his dealership did not have to do. This is a testament to the dealership and Jesse's willingness to not just make a sale and forget you. My wife and I were very impressed with his integrity, kindness, and genuineness which unfortunately is rare these days. We will drive to Galveston again for our next vehicle, especially if Jesse is there because I know I can trust him! We have purchased a number of new vehicles over the last 10 years and this is the best experience we have ever had. Warren A. More