Classic Ford Galveston

Service Department was awesome! Made an appointment for the 15,000 mile checkup on my car. Service department said it would take an hour. I went with my friend for breakfast. An hour Made an appointment for the 15,000 mile checkup on my car. Service department said it would take an hour. I went with my friend for breakfast. An hour later, I got a call that my car was ready. Awesome service! Thanks Mike Below. You guys rock! More

Great service I am a widow, and uncertain of how to buy a car. My daughter has bought the vehicles from Classic and encouraged me to go there. I did. Terry from fin I am a widow, and uncertain of how to buy a car. My daughter has bought the vehicles from Classic and encouraged me to go there. I did. Terry from finance,whom my daughter knew) was kind, extremely helpful, listened and helped me in several ways. He made me feel like I was making good choices i a financial range I could handle. He had the car brought out and even though I didn't say a word (except to say no yellow, no orange) he had a metallic blue fusion brought out. Oh my goodness ! I fell into deep like immediately. The young man who took me on the ride answered all my questions, showed me details and also did a terrific job.I can't remember his name, although Trace comes to mind. People in your service are well trained and extremely considerate.. Thank you,thank you thank you! Job well done! More

Brake Job I brought my F250 truck in on Friday May 10. Which is a truck I bought from Classic Ford in Galveston. I called on Thursday May 9, and made arrangemen I brought my F250 truck in on Friday May 10. Which is a truck I bought from Classic Ford in Galveston. I called on Thursday May 9, and made arrangements to be there at 9:30-10 for a front brake job, look at my batteries they where leaking and my windshield wiper fluid sprayer wasn’t working my truck is a 2017 model, so I’m sure why these are an issue with only 57,000 miles. When I dropped my truck off (at 9:30am) I was told by the service adviser that I will be waiting on my truck, when I called Thursday I was told it would only take a couple hours. I sat there all day from 9:30am to 3:30pm) on my truck, when I would ask about I was told they are working on it To top it off I was charger for the 2 batteries which where less than 2 years old and was changed $45 to fix the windshield wiper issue. Again my truck is less than 2 years old. My family/friends has bought many cars from Classic (close to 10 if not more) I don’t think this is a way you should treat a Value Customer. More

Internet Service censorship After using this service department for over a decade I was using their Internet Wi-Fi while waiting for my car to have the oil changed. I could no After using this service department for over a decade I was using their Internet Wi-Fi while waiting for my car to have the oil changed. I could not access Breitbart news I got a pop-up webpage that said this website was blocked The webpage allowed me to file verification if this was correct. And got a return trouble report stating the dealership blocked the website. Therefore I will take my business elsewhere as I do not believe in censorship of news organizations whether they are right or left The Service employees are good friendly and courteous. Management decisions have repercussions and the management made a decision not to respect all customers More

Excellent customer service! Best customer service in the Galveston/Houston area. Thank you so much for always going the extra mile to make sure I’m satisfied with any service. I Best customer service in the Galveston/Houston area. Thank you so much for always going the extra mile to make sure I’m satisfied with any service. I always feel welcome and comfortable going to Classic Ford! From their attentiveness to their patience with customers like myself, I can’t thank you enough! More

Very happy with my purchase of a Ford Explorer I shopped at several dealerships around my area. After visiting with Classic I left to see what other dealerships might offer. I found myself after I shopped at several dealerships around my area. After visiting with Classic I left to see what other dealerships might offer. I found myself after every visit, thinking about my experience at Classic. I ultimately ended up buying from Classic. I really liked my salesman and the sales manager for Ford. We went back several months later and dealt with both men again, purchasing my husband's Toyota Tundra. I have recommended Classic multiple times. More

Amazing Service After months of looking, I found the car I wanted. Mina was amazing in helping me process so much of it online, as I could not get away from work. E After months of looking, I found the car I wanted. Mina was amazing in helping me process so much of it online, as I could not get away from work. Excellent communication, the customer service was bar none. I will certainly recommending Mina to friends! The finance department was equally as amazing. Brenda made the process seamless and we had a few laughs! :) More

Oil change, tire rotation, overall checkup and car wash.. Great service and cost with little wait time. I was greeted with respect and felt comfortable while waiting for my auto service. Free coffee and wat Great service and cost with little wait time. I was greeted with respect and felt comfortable while waiting for my auto service. Free coffee and water. More

Just What I Wanted! After searching all over the state and being mislead with bait and switch by multiple dealers I finally Found Mina Baher at Classic Ford. He was stra After searching all over the state and being mislead with bait and switch by multiple dealers I finally Found Mina Baher at Classic Ford. He was straight forward with zero drama. This was absolutely the easiest car purchase I have ever encountered. The only thing that slowed the process was my hesitancy due to other experiences. the car was ready when I arrived exactly as it was advertised. the price was exactly as we discussed and there was no hoagie over add ons and extended warranties. I just wrote the check and got the keys. I drove over two hours for this deal and it was worth every mile. More

Smooth purchase The customer service was great, and everything was fast, smooth, and enjoyable! Jesse got me in to the new truck I wanted with no problem! The customer service was great, and everything was fast, smooth, and enjoyable! Jesse got me in to the new truck I wanted with no problem! More