Classic Ford Lincoln of Columbia

Customer service very poor. I made an offer on Wednesday by text (salesman's preferred communication) with no response. I made an offer on Thursday via voicemail with no respons I made an offer on Wednesday by text (salesman's preferred communication) with no response. I made an offer on Thursday via voicemail with no response. On Friday morning, the salesman called and accepted offer with arrangements to come in later that afternoon to pick up the vehicle. Two hours later, I received a text saying that "they just sold the truck to someone else". I called and spoke to sale manager William Doggett to discuss the situation. He told me (without asking his salesman) that I wasn't telling the truth and hung up on me. Do not do business with this dealership. More

This Lincoln Corsair was purchased from the same dealership to which I take every time for service. Prepared service plan and bundled other facilities with it was added at the time of car purchase. dealership to which I take every time for service. Prepared service plan and bundled other facilities with it was added at the time of car purchase. I had 5 services including this one and never had loaner or any other offered benefits were offered and when requested even a month in advance the service manager declined it. His explanation was for me "to go home and read the fine prints on the conditions". This Dealership as well as the service center keep providing proof they are good for nothing!!! More

Our salesman Brian Breece is the best salesman ever. I would recommend this dealership to our friends I would recommend this dealership to our friends More

Great group of salesmen and support staff. Thomas was extremely knowledgeable on the Ford and Lincoln fleet of cars, especially all of the options available. Mr. Doggett made us a deal we co Thomas was extremely knowledgeable on the Ford and Lincoln fleet of cars, especially all of the options available. Mr. Doggett made us a deal we couldn’t refuse. Pleasure to do business, we will be back. More

The fast lane was good. The rest of them act like they couldn’t have a care in the world. Sales just wanted my sale, and to get me out of the door. Main service desk doesn’t The rest of them act like they couldn’t have a care in the world. Sales just wanted my sale, and to get me out of the door. Main service desk doesn’t like warranty repairs. Typical dealership energy. All I asked was for my body panels to be lined up since I brought the issue up at the time of sale. I guess PDI and quality control at the factory don’t matter anymore. Found a youtube video that shows how to fix my fender/hood problem in under 20 mins with a 10mm and a quarter. Yet Ford’s website touts “quality like no one else” More

I recently purchased a used vehicle from this dealership and was treated with dignity and respect from the moment I walked into the door. My dealer, Mr Mack Spain went above and beyond to ensure I got the b and was treated with dignity and respect from the moment I walked into the door. My dealer, Mr Mack Spain went above and beyond to ensure I got the best auto for my needs. He even went with the driver to NC to ensure timely delivery of the vehicle selected, and followed me to the vehicle rental return in my new purchase and waited there when I returned the rental. I am completely thrilled with the entire purchase process and highly recommend this salesperson and the dealership to anybody in the market for a car. More

Salesman was very nice and thoughtful. Answered my questions. Made the whole process seems very simple and straightforward. Answered my questions. Made the whole process seems very simple and straightforward. More

Classic Ford proved to me that they are the best Ford dealership in South Carolina. Their pricing was the best that I could find and tje value they provided on my trade was very fair. Staff is friendly a dealership in South Carolina. Their pricing was the best that I could find and tje value they provided on my trade was very fair. Staff is friendly and welcoming., More

William Beaver was very professional, answered all my questions, kept me informed of the progress on my car repair. questions, kept me informed of the progress on my car repair. More

The work for two recall notices went smoothly and as discussed when appointment was made. Classic used text message and email communication for reminders and status updates. Since car was dropped off th discussed when appointment was made. Classic used text message and email communication for reminders and status updates. Since car was dropped off their car service driver did drive me 36 miles to my house- that was an unexpected surprise. More