Classic Ford Lincoln of Columbia

Great Dealership First time meeting Kelly Hale, Sales Consultant at Classic Ford Lincoln of Columbia, proved to be a winner. She is a right to the point kind of perso First time meeting Kelly Hale, Sales Consultant at Classic Ford Lincoln of Columbia, proved to be a winner. She is a right to the point kind of person and helps you through any & all questions you have. Gave us exactly what we wanted after test driving different models of new Lincolns and a great trade in price for our older car and a fabulous price on the new car. She is so professional and pleasant to work with going way beyond to make sure everything was perfect. So if you're in the market to buy a Lincoln or Ford, remember Kelly and you'll have the same great experience we had. Dealership is very clean and all the sales representatives we met were very helpful; professional and friendly! More

The most idiot/unprofessional general manager I have never“ Bought a car that they lied about the auto check. After 4 months of used the A.C wasn’t working anymore..... to make it short Ford is one of the best Bought a car that they lied about the auto check. After 4 months of used the A.C wasn’t working anymore..... to make it short Ford is one of the best brand but this store doesn’t reflect they products because the manager is just a ignoble stupid person. More

Excellent Customer Service My husband and I have purchased 5 vehicles (over the past 10 years)from Classic Ford (New & Used ). The experience that we have had with Classic Ford My husband and I have purchased 5 vehicles (over the past 10 years)from Classic Ford (New & Used ). The experience that we have had with Classic Ford has been excellent!! Andy Wilson Service Manage has always shown excellent customer service very willing to get any issue resolved as well as Jamil Stanton Sale Department Manager has always shown my self &family great customer service and always professional. Everyone in this dealership has always been kind and courteous. More

Dishonest service dept Took vehicle in for airbag recall and new tires- got vehicle back with airbag and tire lights on! They got airbag light to go out but who knows if it Took vehicle in for airbag recall and new tires- got vehicle back with airbag and tire lights on! They got airbag light to go out but who knows if it will work if needed? Said tire monitoring module “probably “) bad - asked if the sensors were checked and was told they were- brought it back later and this time they said the sensors were bad and would replace for $95 a wheel- coincidentally the same price other tire service quoted even though they would be dismount & program again when Ford had already done it. No respect for customers or their time 👎 More

Tried for 2 days to get appointment for safety recall I've been trying for two days to get an appointment for a safety recall--2017 MKZ steering wheels come off due to short bolt. (No big deal, right?) Ev I've been trying for two days to get an appointment for a safety recall--2017 MKZ steering wheels come off due to short bolt. (No big deal, right?) Every time I call, I get sent to an extension that never answers; I've left voicemails that are not responded to. xxx, people?? More

Great experience Really came to Columbia to test drive another car at a different dealership but I was disappointed with it and decided to check out Classic Lincoln Fo Really came to Columbia to test drive another car at a different dealership but I was disappointed with it and decided to check out Classic Lincoln Ford of Columbia. Me and my sister were greeted by Mr. Rico Gibson. I told him I was interested in the MKZ. He was so knowledgeable on the features of this car and made my test drive so much fun, I ended up buying it! The entire staff was helpful and friendly. Rico and Carol made all the difference in this car buying process! Thanks, Mrs. Cobb More

The manager Jamil S is unprofessional and liar I regretted going to that place!!! I dealt with unpleasant and unprofessional person/ new car sale manager Mr William Doggett. Very unpleasant experie I regretted going to that place!!! I dealt with unpleasant and unprofessional person/ new car sale manager Mr William Doggett. Very unpleasant experience!! I was treat really bad from that person. More

Dishonest Advertising and Management I had been watching a used car online for a week. After inquiring about the price listed at $9,521, I was quoted $11,369. I asked why and was informed I had been watching a used car online for a week. After inquiring about the price listed at $9,521, I was quoted $11,369. I asked why and was informed there was an additional $599 docking fee and $599 for the special undercoating... LOL. This is illegal by SC's auto advertising laws. I then contacted one of the general managers and voiced my complaints and the SCADA guidelines regarding price and the inconsistency and he quoted me $10,770 which is the correct price if you include tax and title fees. He did not respond further. After reading other reviews this seems to be common practice for this dealership. Do your home work and do not get scammed by them!! More

Great place to shop for a car Very helpful and knowledgeable staff. Would highly recommend. Did not feel pressured at all they sincerely wanted to help us find a car that would b Very helpful and knowledgeable staff. Would highly recommend. Did not feel pressured at all they sincerely wanted to help us find a car that would be exactly what we wanted. More

Best experience in the world!!! This was by far the best experience I've had when purchasing a vehicle. The communication between me and the salesman(Mackie Quillen) was awesome. I t This was by far the best experience I've had when purchasing a vehicle. The communication between me and the salesman(Mackie Quillen) was awesome. I told him what I wanted, and he delivered!! Every time I visited the dealership it was a pleasant experience, and everyone was very friendly. I would highly recommend Classic Ford And Lincoln of Columbia to anyone who's interested in purchasing a vehicle!!!😉👍 Thanks, Crystal Freeman More