Classic Ford Lincoln of Columbia

Dishonest service dept Took vehicle in for airbag recall and new tires- got vehicle back with airbag and tire lights on! They got airbag light to go out but who knows if it Took vehicle in for airbag recall and new tires- got vehicle back with airbag and tire lights on! They got airbag light to go out but who knows if it will work if needed? Said tire monitoring module “probably “) bad - asked if the sensors were checked and was told they were- brought it back later and this time they said the sensors were bad and would replace for $95 a wheel- coincidentally the same price other tire service quoted even though they would be dismount & program again when Ford had already done it. No respect for customers or their time 👎 More

Tried for 2 days to get appointment for safety recall I've been trying for two days to get an appointment for a safety recall--2017 MKZ steering wheels come off due to short bolt. (No big deal, right?) Ev I've been trying for two days to get an appointment for a safety recall--2017 MKZ steering wheels come off due to short bolt. (No big deal, right?) Every time I call, I get sent to an extension that never answers; I've left voicemails that are not responded to. xxx, people?? More

Great experience Really came to Columbia to test drive another car at a different dealership but I was disappointed with it and decided to check out Classic Lincoln Fo Really came to Columbia to test drive another car at a different dealership but I was disappointed with it and decided to check out Classic Lincoln Ford of Columbia. Me and my sister were greeted by Mr. Rico Gibson. I told him I was interested in the MKZ. He was so knowledgeable on the features of this car and made my test drive so much fun, I ended up buying it! The entire staff was helpful and friendly. Rico and Carol made all the difference in this car buying process! Thanks, Mrs. Cobb More

The manager Jamil S is unprofessional and liar I regretted going to that place!!! I dealt with unpleasant and unprofessional person/ new car sale manager Mr William Doggett. Very unpleasant experie I regretted going to that place!!! I dealt with unpleasant and unprofessional person/ new car sale manager Mr William Doggett. Very unpleasant experience!! I was treat really bad from that person. More

Dishonest Advertising and Management I had been watching a used car online for a week. After inquiring about the price listed at $9,521, I was quoted $11,369. I asked why and was informed I had been watching a used car online for a week. After inquiring about the price listed at $9,521, I was quoted $11,369. I asked why and was informed there was an additional $599 docking fee and $599 for the special undercoating... LOL. This is illegal by SC's auto advertising laws. I then contacted one of the general managers and voiced my complaints and the SCADA guidelines regarding price and the inconsistency and he quoted me $10,770 which is the correct price if you include tax and title fees. He did not respond further. After reading other reviews this seems to be common practice for this dealership. Do your home work and do not get scammed by them!! More

Great place to shop for a car Very helpful and knowledgeable staff. Would highly recommend. Did not feel pressured at all they sincerely wanted to help us find a car that would b Very helpful and knowledgeable staff. Would highly recommend. Did not feel pressured at all they sincerely wanted to help us find a car that would be exactly what we wanted. More

Best experience in the world!!! This was by far the best experience I've had when purchasing a vehicle. The communication between me and the salesman(Mackie Quillen) was awesome. I t This was by far the best experience I've had when purchasing a vehicle. The communication between me and the salesman(Mackie Quillen) was awesome. I told him what I wanted, and he delivered!! Every time I visited the dealership it was a pleasant experience, and everyone was very friendly. I would highly recommend Classic Ford And Lincoln of Columbia to anyone who's interested in purchasing a vehicle!!!😉👍 Thanks, Crystal Freeman More

My Experience Just want to write about my experience. This summer traveling to the beach the check engine light came on in my new Ford vehicle. Drove to Classic For Just want to write about my experience. This summer traveling to the beach the check engine light came on in my new Ford vehicle. Drove to Classic Ford and approached Dean Ray about checking it out. There are four guys standing behind computers and not another customer in sight. He explained they just "had too much to do" and could not provide any help. I explained I just need to know that nothing serious is wrong and ask for the service manager. Dean walks into the service bay and makes a phone call then allows me to see Andy Wilson the service manager while he stands behind me the whole time. Andy Wilson gives me the same "we are just too busy" while I am standing in his office looking at at these three guys (Dean is standing behind me) sitting behind computers. So I have to drive to Dick Smith Ford and explained my situation to Rick Wheeler a service lane supervisor. He immediately left his computer and came back with a code reader. Plugged into my vehicle and explain he was getting "several misfires" as the reason for the light. Explained it could be bad gas, gas cap not on tight, or could me much more serious and asked if I would like the light turned off. He turned off the light, I drove to a nearby gas station filled the tank and have not seen the light since and have driven many miles since. IMHO Classic Ford does not do customer service well and Dick Smith Ford is where you should do business. More

Exceptional Service MSpan,KSmith,RGibson thank you so much for your outstanding knowledge as a sale's rep. You all made so easy for me. Your respect and dedication show t MSpan,KSmith,RGibson thank you so much for your outstanding knowledge as a sale's rep. You all made so easy for me. Your respect and dedication show that you care about your customers. I truly couldn't have chosen a better dealership. Classic Ford stands by your word. Thanks Joseph for closing the deal. You've just gained lots of more customers. More

"Excellent Experience" Raymond Jenkins is the best! He was very professional and courteous with making sure I was taken care of- I would definitely come back to this locatio Raymond Jenkins is the best! He was very professional and courteous with making sure I was taken care of- I would definitely come back to this location.!!! Way to go! More