
Classic Ford Lincoln of Columbia
Columbia, SC
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Liars and Con Artists! These people are your stereotypical used car salesmen! They promised me a payment amount. Then I signed over my car. Then everything changed after the These people are your stereotypical used car salesmen! They promised me a payment amount. Then I signed over my car. Then everything changed after they already had my car! Payment went up, terms changed, and number of payments changed! They even told me that I needed gap insurance and an extended warranty at a cost of $3500.00 or I could not obtain my loan. So I signed. When I called the finance company the next morning, I found out it was all fabricated lies! I cancelled all the insurances and neither me of the finance company can get them to send back the money. They will not take my calls nor the finance companies calls!!!! Thieves!! DO NOT GO TO CLASSIC FORD OF COLUMBIA!! DO NOT GO TO CLASSIC FORD OF COLUMBIA!! DO NOT GO TO CLASSIC FORD OF COLUMBIA!! More
Excellent experience Justin Borriello is excellent! I wanted a specific make and model with specific parameters (not over a certain amount of miles, and color) and Justin Justin Borriello is excellent! I wanted a specific make and model with specific parameters (not over a certain amount of miles, and color) and Justin gave me a call with everything that I needed within 48 hours. If I have questions Justin answers them promptly, even if he isn't working. He is all around excellent, and I will continue to bring my service to Justin and Classic Ford! More
Doesnt hold up to promises So after getting my transmission rebuilt for their service station($2200), a week later I received an unsolicited phone call from Justin one of their So after getting my transmission rebuilt for their service station($2200), a week later I received an unsolicited phone call from Justin one of their sales reps saying that they were looking for used cars just like mine and he would like for me to come in and look at the cars they had that he was sure he would be able to get me into a newer model with a lower payment, upon arrival I spoke with him and told him I was not wanting to waste my time or his but he assured me he wasn't and made a deal with me that if I left unhappy and they were not able to keep their promise of getting me into a newer car at a lower payment then they would give me a tank of gas, well after everything was said and done they were not able to hold up to their promise so Justin's GM Kevin came out and spoke with me briefly I said something about the gas and he said he would stand behind what his salesman said, Kevin and Justin then left and me and Justin headed to the gas station where he only put $15 in my tank and when I said well that's not what we agreed to, he said sorry but Kevin said that was all he could do. Not happy at all with the service I got, this is where I always take my car to get serviced but I guess now I got to find somewhere else, if your trying to buy a car go to Enterprise across the street from them they are awesome and they don't make promises then not hold up to them. More
Amazing Service Dept My daughters and I were headed to Myrtle Beach late on a Friday afternoon from Atlanta and my truck broke down in Columbia, SC. We were towed to Clas My daughters and I were headed to Myrtle Beach late on a Friday afternoon from Atlanta and my truck broke down in Columbia, SC. We were towed to Classic Ford and the service we received from Brad, James and Dean was absolutely top notch. We easily could have been stranded and had to rent a car, but instead they had us back on the road in my car in an hour!! Amazing job!!! These guys are the best!! More
Best Service Ever! We were three hours away from home heading to a cheerleading competition when our car broke down. We were towed to Classic Ford on a busy Friday afte We were three hours away from home heading to a cheerleading competition when our car broke down. We were towed to Classic Ford on a busy Friday afternoon. James, Dean and Brad went above and beyond to get our car back on the road that same day. They were so helpful, honest and caring when they could have closed shop for the evening. Truly the best service experience ever! More
Great Experience I can personally vouch for Travis, who helped my wife and I purchase a new Ford Flex. Travis was patient and not too pushy. My wife and I love the n I can personally vouch for Travis, who helped my wife and I purchase a new Ford Flex. Travis was patient and not too pushy. My wife and I love the new " RIDE". If you are looking for a great dealership seek out Classic Ford of Columbia. Patrick More
Wouldn't work on it cause I didn't buy it from there. If you didn't buy your car from them you can pretty much forget getting any warranty work done to your vehicle. Took my car by 1/21/17 and was told t If you didn't buy your car from them you can pretty much forget getting any warranty work done to your vehicle. Took my car by 1/21/17 and was told that they could get me in on 2/6/17. They called me on the 2/3/17 and said they would have to reschedule my appointment. After calling several times and leaving a message, they finally call me today 3/13/17 and tell me that they can work on my vehicle. What is the point of buying a $1800 extended Ford warranty when the local dealership won't work on it cause you didn't buy it from them. BTW the dealer I purchased my vehicle from is 2 hrs away. More
READ SERVICE PAPERWORK! Took my diesel in today on 03/08/17. They wanted me to sign a disclosure stating that if they broke something on my vehicle that I would have to pay f Took my diesel in today on 03/08/17. They wanted me to sign a disclosure stating that if they broke something on my vehicle that I would have to pay for what ever they broke. Sorry but If YOU BREAK IT YOU BUY IT. I left there and went to Jim Hudson Ford in Lexington. They believe that if they break it, then they fix it! Sooo disappointed in you Classic Ford! More
Honest and Fair Sales The dealership was fair and willing to negotiate with us on price while being honest about how low they could go. Jeff showed us three different model The dealership was fair and willing to negotiate with us on price while being honest about how low they could go. Jeff showed us three different model years of the model we wanted and was willing to negotiate on price and payments with the manager and us. They all worked diligently to ensure we got a fair deal and walked out of the dealership happy. They were very accommodating of our family as we went through the process (we were first time buyers). I couldn't recommend them more. More
Great Customer Service Thank you Classic Ford of Columbia! Whenever I have an issue with my car, needed an oil change, tires, coolant flush, air filter, and recently (today) Thank you Classic Ford of Columbia! Whenever I have an issue with my car, needed an oil change, tires, coolant flush, air filter, and recently (today) a NEW Battery you guys always help! I really do appreciate JJ King and the other employees in the Quick Lane, I never wait longer than an hour! Great customer service, he answers all my questions, uses my owner rewards points before I even ask , and explain everything to me before I check out! Thanks! J.Rogers More