Classic Ford Lincoln of Columbia

Customer Service After having an issue with the service, Andy and Raymond corrected the issue quickly. Thanks to their dedication to customer service they have won a c After having an issue with the service, Andy and Raymond corrected the issue quickly. Thanks to their dedication to customer service they have won a customer for life! More

A Thank You I am writing to Recommend this dealership for the service that was provided to get us up and running in S.C, Later in Fl. we had issues again and had I am writing to Recommend this dealership for the service that was provided to get us up and running in S.C, Later in Fl. we had issues again and had a bumper to bumper warranty. Two other Dealerships, were not so good about helping us. But this dealership took care of the problem in Fl. from S.C. Our thanks to Andy Wilson, again for stepping up to the plate ! Thank You Again...Val Slusher More

Poor Workmanship While traveling our Ford f550 started loosing power. Got it in to Classic Ford of Columbia. First they said it was the EEC module then they said it While traveling our Ford f550 started loosing power. Got it in to Classic Ford of Columbia. First they said it was the EEC module then they said it was one injector which turned out to be four injectors. After $2703.00 they said it was running great. Pulled out and maybe ten miles the turbo boot blew off. They had broken the clamp when they put it back on. That's when we realized we were leaking antifreeze where someone had stepped or leaned on the neck of the radiator, cracking it and the shroud. Truck immediately began overheating. Never had any coolant issues before coming to their shop. Ended up changing the radiator and thermostat ourselves which still didn't resolve the overheating issues. Evidently when the boot blew it broke some other hose or component. Had to tow the truck back to Ohio. Their response was "that can happen." More

AMAZED I purchased my previous vehicle from Bob Bennett Ford in 2001. I knew when i did some research it had become Classic Ford. My intentions said give t I purchased my previous vehicle from Bob Bennett Ford in 2001. I knew when i did some research it had become Classic Ford. My intentions said give them a try. Maybe my salesmen was still present? When arrived to Classic Ford, I was greeted by a young man, His name was Ethan. I explained to the salesmen I wanted a 2016 Explorer. This young man Ethan encouraged me to drive the new Explorer. I told him how safe I felt in my Explorer. His reaction "I'm very glad you feel safe let me show you all the benefits of the new one you are going to be AMAZED." Sure enough he might as well build the Explorer, he explained all functions of exterior and interior. The presentation reminded me why I loved my Ford Explorer. Needless to say I am glad I returned couldn't have asked for anything to be different. Thank you dearly Mr. Ethan on assisting me on my new 2016 Ford Explorer XLT More

Better off dealing with zoo animals Dealing with Classic Ford of Columbia is by far one of the most horrible experiences of my life. I purchased two vehicles from them and both experienc Dealing with Classic Ford of Columbia is by far one of the most horrible experiences of my life. I purchased two vehicles from them and both experiences were awful. The purchasing experience was a nightmare. they promised me added incentives and when it was time to retrieve them they suddenly came down with a case of amnesia. After all of my complaints they tried to gain back my business by stating that they changed management and staff and was willing to put me in a newer vehicle to right their wrongs. Needless to say this didn't go smoothly either. They lost all of the paperwork and had to come 45 miles to my house to have me do it all over again.On top of that I sold the last vehicle that purchased from Classic and I went in to the dealership to cancel my warranties and get a refund and here we go again 3 weeks later and I still don't have my refund. I called them several times and still have not received a return call. So I went to the dealership I found out that the refunds were not processed and they lost all of the paperwork. They have awful business ethics I'd rather work with zoo animals than do business with them again. More

No Service Have a Ford F250, broke down on interstate called Classic ford and arranged to have it towed in for estimate. Calling for status update every couple o Have a Ford F250, broke down on interstate called Classic ford and arranged to have it towed in for estimate. Calling for status update every couple of days, each time they said it would be two more days before they could look at it. After a week I called the service mgr, no response, called GM no response. DO NOT GO TO THIS DEALERSHIP IS YOU WANT SERVICE. Had truck towed to another dealership. More

Thanks Ethan Ethan was wonderful. He works diligently to make sure the customer is happy and satisfied. He is not pushy and he goes above and beyond to make sure h Ethan was wonderful. He works diligently to make sure the customer is happy and satisfied. He is not pushy and he goes above and beyond to make sure he finds the perfect car. His knowledge and enthusiasm is refreshing! Thank you Ethan for finding the perfect car for our teenage daughter. She is very happy with her 2016 Ford Focus and so are we! You made this car buying experience a pleasure. So glad we met you Ethan! Mark and Susan L More

Thank you Ethan! Ethan was a very very helpful young man, i originally wanted something that sat higher than my current sedan. Ethan explained all options to me, what Ethan was a very very helpful young man, i originally wanted something that sat higher than my current sedan. Ethan explained all options to me, what would benefit me BEST. Needless to say it was a pleasure car buying experiance! Thank you Ethan, for helping me find a 2017 Ford Escape! Mr. Johnny New. More

Thank you so much Ethan Ethan is a very dedicated young man that does everything he can to help you. He is very outgoing and knowledgeable of all Ford products and goes comp Ethan is a very dedicated young man that does everything he can to help you. He is very outgoing and knowledgeable of all Ford products and goes completely out of his way to help you. He is very dedicated to his job and should be recognized for the job that he does, goes out of his way to see that you get everything that you are asking for. As a matter of fact he should be moved somewhere as one of the best salesman that you have! If I ever need anything from that particular dealership I am asking for him personally because I have never been treated that well after buying four new cars/trucks there He should be promoted immediately to a higher position, thanks again Ethan for a job well done, David & Betty H More

They don't care about what they sell you While on a test drive of a new vehicle 35,000 dollar sticker the vehicle started displaying warning messages that the engine coolant temperature was t While on a test drive of a new vehicle 35,000 dollar sticker the vehicle started displaying warning messages that the engine coolant temperature was too hot. I pulled over in an attempt to let the engine cool off but the salesman insisted that we drive back to the dealer immediately. I let him take over and when I commented that by driving the car back we could be severely damaging it he replied "I dont care it's Ford's car and if it gets damaged they can fix it under warranty".... Does this sound like someone who cares about the Customer that eventually purchases the vehicle? Does this person care about the reputation of Ford or of the dealership? I leave it up to you to decide... I know I will not purchase anything at this dealership.... More