Back

Classic Ford Lincoln of Columbia

Columbia, SC

3.7
736 Reviews

177 Greystone Boulevard

Columbia, SC

29210

Directions

By Type

Showing 736 reviews

April 07, 2013

Very good service and nicole was very helpful in knowing the in and outs about the car I was buying. All the personnel there were helpful from the sales personnel to finance. More

by phillip.raney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
nicole rountree
Mar 07, 2023 -

phillip.raney responded

Volkswagen Brandon

April 06, 2013

This is why people hate car dealerships (April 3rd 2013). I bought a pre-owned 2012 Ford Explorer from Classic Ford (Greystone Blvd., Columbia SC Wife went nuts…thinks I shouldn’t have…very mad, very d More

by JoeRockhead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nicole Roundtree = Very Good, Viet = Very Bad
Apr 06, 2013 -

Classic Ford Lincoln of Columbia responded

This customer came to our dealership and professed that he had been shopping for 3 months and knew where every Explorer within 100 miles and prices were located . he said he needed a vehicle to replace his 129,000 Explorer Sport track before he went on his next vacation in May. . He made us an offer on vehicle instock and assured he knew what he was doing because of the extensive research he had done. He also asked us to beat the interst rate of the Credit Union. He had an interest rate of 1.9% and we beat his rate and got him a rate of 1.69% as he requested. He left work early that evening and came in and completed the paperwork and took delivery.He told us that he did not need his wife and that he bought the Sport track he was trading without her. He also expressed that she was not happy with him when he had bought his the vehicle he was trading to us. he said she got over it and that she would have to get over thsi also if she did not approve. The next day he texted our General Sales Manager and told him that he would like to come and get his garage door opener and bring his title to us, He told us he would come by after work. At 2:17 pm he texted my GSM and said his wife was flipping outalthough she knew he was looking for a 3rd row seat vehicle as if the Explorer he purchased did not have a 3rd row, basically saying that that was the reason she was flipping out. We informed him that the vehicle did have a 3rd row seat. Our vehicle also had a sunroof which the other Explorers he was looking at did not have with the exception of one at Carmax that was sold out from under him when he returned to purchase that vehicle. After knowing all of the facts, I think it is clear that this gentleman had all intention's of purchasing a Ford Explorer, he initiated the transaction, came to us, made a decision, acted expeditiously upon a great offer, and left Happy! There is more to this story than what this customer is sharing publically!

April 01, 2013

Received a telephone call asking if I was interested in trading in my existing 2010 Explore Sports Trac. Was told they are high in demand. You never know unless you ask, so I looked around and like the 201 More

by delwart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rico Gibson
March 26, 2013

This is my 2nd purchase from Classic Ford and I will be back for a third, fourth, fifth, etc... nothing but good things to say about these guys. Mack was a patient salesperson and made sure I got the best More

by beaulong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack Spain, Mike Humphrey
March 25, 2013

My family came in to the Ford dealership just to see what Ford had to offer. We have been getting a new car every two to three years and my vehicle had a problem. The dealer fixed the vehicle but the service More

by davjes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Moore
March 23, 2013

My salesman Mack Spain was very friendly and he got me what I wanted! Would recommend this dealership to family and friends.I will buy my next car from Classic Ford.. More

by wwalkergt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack Spain
March 18, 2013

I gave all 5-great ratings, because both Mack & Michael treated us as if we were the only customers in the show room. Mack the Sales Rep. was very patient, as we looked at 3 different models, a MK More

by technick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack Spain; Michael Humphry
March 11, 2013

I loved working with Classic Ford of Columbia. I came to buy an advertised car only to find that it was sold. I was lucky enough to be hosted by Rico Gibson who committed to me that he would find me the ap More

by jwfields
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rico Gibson
March 09, 2013

Mack and Aaron provided a great overall experience in purchasing my new Escape. Hope Carter was great with the initial greeting when I first inquired about the vehicle. More

by JeremyRoser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack Spain, Aaron Parks
March 05, 2013

RICO was very professonal with me and my wife, he explained every thing about the car including how to operate all of the controls and gadgets on the car,he also explained the care package and put us More

by MRBLENMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RICO GIBSON
...
49
...