Classic Ford Lincoln of Columbia

I purchased a car and the said it would be there in a few days at the latest. That day came and went with no word about the car. I have called several times for the sales person and the general manager neith days at the latest. That day came and went with no word about the car. I have called several times for the sales person and the general manager neither one will return my phone calls. They didn't really work with me on the price and what they lowered it they ended up charging 500 dollars for a special treatment. I told them I didn't want it and they said I didn't have an option. I still don't have the car a week later and they are sending me thank you letters for purchasing a car I don't have. I don't recommend this dealership to anyone More

Mack was a great help. He was willing to work with me. He was able to get what me what I wanted for the price I wanted! was able to get what me what I wanted for the price I wanted! More

I just got my car from this dealership on Wednesday and I am very much impressed! Roger Canty was willing to work me to ensure that I received a car that was in my price range but also something that was a h am very much impressed! Roger Canty was willing to work me to ensure that I received a car that was in my price range but also something that was a huge step from what I was driving before. My credit was not the best but they still worked with me and I am greatly appreciative. The only thing that I would have changed is the wait but the wait was well worth the reward at the end. I would like to thank everyone at this dealership for all the hard work they did and also the hospitality that I received from everyone was phenomenal! Thank for everything~ Petronia More

The sales person (MIdas) was very knowledgable, engaging, and attentive to detail. He paid close attention to my wants/needs and responded accordingly to ensure my satisfaction - and he succeeded. and attentive to detail. He paid close attention to my wants/needs and responded accordingly to ensure my satisfaction - and he succeeded. More

The price of the car was wonderful, however they did not include all of the pricing on the website and it was misleading. Fourtnately for us, the car was perfect for what we were looking for so it was hard include all of the pricing on the website and it was misleading. Fourtnately for us, the car was perfect for what we were looking for so it was hard to walk away from. Through talks back and forth on the internet we should have been told there was another $1200.00 added to the price that was found on-line. Other dealership have included this in the past for us. When I see the price on the internet I want that to be the price I pay, not have 1200.00 more dollars added to it. More

Traded in my boat and truck to consolidate and lower luxury tax rates, etc on boat. We made a good deal however I have buyers remorse as I feel I should have gotten more on my tade ins. We were not able luxury tax rates, etc on boat. We made a good deal however I have buyers remorse as I feel I should have gotten more on my tade ins. We were not able to lower my combined monthly payments as desired instead I actually increased by $30. Customer service etc was excellent. Very professional, again however i feel the dealership made out overall on the car sales and the backside sales of my truck and boat they definitely received the better end of the deal. More

This was by far the easiest purchase I have ever made. I was there to down size and lower my payments. Andrew was totally understanding to my feelings and so very helpful. I was coming out of the Limited was there to down size and lower my payments. Andrew was totally understanding to my feelings and so very helpful. I was coming out of the Limited Addition Edge, and was worried about the process. Andrew help me to choose the Fusion with alot of the features as the Edge that was important to me. When I drove off the lot in my new Fusion, I was very happy and very satisfied with my decission. That was made with the help of Andrew. More

Had a great experience. Nancy saw me looking on the lot and walked out to help me. I told her what I wanted, we looked and I chose three trucks to drive. Never made it past driving the first one (I liked and walked out to help me. I told her what I wanted, we looked and I chose three trucks to drive. Never made it past driving the first one (I liked it that much!). I told her what I could afford and they got me very close to what I asked for in terms of payments. They gave and I gave in order to come to the agreement. I now have a new friend in my sales person and an awesome vehicle to enjoy for a very long time. Thank you Classic Ford of Columbia!!!! And thank you Nancy and Damien!! More

I was very pleased with the service from the salesman, Ryan Smith. Genuine and sincere in his approach which helped in my selection of vehicle. Very pleased with the price and product, thank you. Ryan Smith. Genuine and sincere in his approach which helped in my selection of vehicle. Very pleased with the price and product, thank you. More

First off, I have not purchased or leased a new automobile which is a big piece of why my rating is so low. I have given a deposit of $500 several days ago under the assumption that the car would b automobile which is a big piece of why my rating is so low. I have given a deposit of $500 several days ago under the assumption that the car would be ready that day or at worst the following. 4 days later I have yet to recieve the vehicle as promised. I emailed the individual I had been working with for an update yesterday and recieved an apologetic phone call yesterday afternoon. On that call we clarified my criteria which supposedly would expedite the process. I was assured of an update today and though I have emailed 3 times, I have recieved not a returned phone call or email as of 9:39pm. (Needless to say, the email that contained the link to this survey was a bit odd considering I haven't done business with Classic Ford of Columbia other than I have given them $500 of my money and recieved neither a good nor a service in exchange for that money.) I am in sales, I have been in sales for the last 12 years and I can honestly say that if I conducted my business in this manner, I would have had to find a new career long ago not to mention that in my line of work, taking a customers money and providing nothing in return within the time frame commmitted to is criminal. This has baffled me to no end that I walked in the doors of the dealership having already sold myself on the vehicle, laid not one but TWO sales at the feet of the sales team who "assisted me" and they somehow found a way to lose my business. Classic Ford of Columbia was assured of two of the easiest sales ever and all the team over there had to do was literally facilitate and that was apparently too much to ask. I will go buy two cars from another dealership and will certainly be quick to give my opinion of Classic Ford of Columbia if ever given the opportunity. More