
Classic Ford Lincoln of Columbia
Columbia, SC
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Everything went well with purchase. Was a little dismayed when I got home and found out that the car did not have a spare tire. Tried to call salesman and ask about tire, but had to leave a message and I when I got home and found out that the car did not have a spare tire. Tried to call salesman and ask about tire, but had to leave a message and I never heard back from him. Other than not having a spare tire, I guess the purchase was okay. I now need to try and find a place I can purchase a spare tire, in case I have a flat tire. Clayton Wooten More
i came to the dealership w/an appt to look at a 2003 F-350.Mr.Sout was selected to assist me.He promptly got the keys ,we look the vehicle over and proceeded for the test drive.During the drive he expla F-350.Mr.Sout was selected to assist me.He promptly got the keys ,we look the vehicle over and proceeded for the test drive.During the drive he explained the featuresof the vehicle.He allowed enough driving time to experience highway as well as back roads.upon returning to the dealership Mt Stout ask for my opinion and we proceeded to close the sale.While the process is lengthy,Mr Stout stayed focus and closed the deal.Why,I understand he is faily new,I thought he did a great job. His ability to stay focus and to represent your company in such a high manner is commendable. All members of the Classic Ford team that i met were very customer oriented and,pleasant. I enjoyed doing business with Mr Stout and, will certainly recommend him and the dealership. Sincerely Terry Mewhorter More
We did not stop with the intention of purchasing a vehicle. We just stopped to look at the 2013 Mustangs and drool a little. We have owned 5 Mustangs, one of which was a special order GT. We were i vehicle. We just stopped to look at the 2013 Mustangs and drool a little. We have owned 5 Mustangs, one of which was a special order GT. We were immediately approached by the sales person, who had only been with Classic Ford Of Columbia for a week. He was very, very nice. We ended up test driving the car and then purchasing it. It is a wonderful Mustang! We are so excited to have the priviledge of owning and driving a 2013 Mustang. We feel it is the most awesome car on the road and the 2013 is the best of the models we have had. We would also like to say the F&I person was one of the nicest we have ever dealt with in 33 years of purchasing new vehicles. The entire process did not take all day as we would have anticipated it would. Classic Ford of Columbia did what they had to do to put us in the driver's seat of awesome Mustang. They cared and that means a lot today. We just have to add this one thing. Our Mustang projects a light in the shape of the Mustang Pony on the ground when the door is opened after dark. That is one of the coolest things we have every seen! Everyone should drive a Mustang! More
Would you recommend this dealership? Based on the sales experience, yes, but with a caveat or two. I have bought several automobiles using the dealer's internet sales department and this was definitely not experience, yes, but with a caveat or two. I have bought several automobiles using the dealer's internet sales department and this was definitely not an internet sales experience. The internet sales person quoted me a reasonable price. I had an appointment Friday evening to see the internet sales associate. Something came up and I had to cancel. I called on Saturday morning to the dealership and was informed that it didn't matter if the internet sales rep was on site or not; that an on-the-lot rep would take over. I showed up around 1:00 pm and asked to look at the vehicle that I had an internet price quote on. Test drove the vehicle and was ready to trade my vehicle in and make the purchase. From that point until 4 hours later, I allowed myself to be drawn into a typical, high-pressure, high overhead, car sales experience. My own fault for not being more assertive. What was less than satisfactory about the experience?: 1) I got a lower price on my trade than 3 separate internet sources quoted using a very conservative condition basis; 2) Would like to have had the option to waive the Millenium interior insurance policy (came up very late in the negotiation and no option to waive the cost); and 3) $295 closing cost (never heard of a closing cost on a car sale). What went well? Very friendly and courteous staff. Andrew Moore is a hard working and knowledgeable salesman. A follow-up phone call with the Sales Mgr. and service department regarding the details of my negotiated tow-package installation (future work) got me exactly the information I was looking for and satisfied me that I had not over-paid for the option. When it was all said and done, I got a great truck at a reasonably fair price (other than the 2 previously mentioned add-ons). More
our overall experience with Classic Ford was very pleasant.We were treated with respect and made to feel like our business was important to them.Because I have a hard time walking any great length, t pleasant.We were treated with respect and made to feel like our business was important to them.Because I have a hard time walking any great length, the sales team was kind enough to direct us to the closet parking space for easy access to the office.The sales manager even came out to the car to greet us as Jennifer had informed him of my problem with walking.Josh was especially patient with us. The entire team worked really hard to get us the vehicle that we really wanted at the price we could afford. We can't say anything negative about our experience. We would definitely recommend Classic Ford to anyone looking to buy a car. Respectfully, Craig and Jennifer Combs More
We arrived to continue the process of evaluating cars for my first car purchase. I had an interest in Camaro and Mustang and was going to try driving a Challenger as well. Daryl Stout our salesman was very my first car purchase. I had an interest in Camaro and Mustang and was going to try driving a Challenger as well. Daryl Stout our salesman was very much into Mustangs and was a storehouse of information. We discussed many features of the available mustangs and the quality of Ford products and he owned a mustang as well. We even discussed the quality and corporate positives over the last few years, Ford has done very well and proven to be a solid company. We test drove very nice White premium package Mustang with all the SYNC features and a V6 engine. After driving it I was really impressed, I found that the driver visability aand comfort were and features were just to my liking. My parents worked with Viet Lu to determine the affordability and between Daryl and Viet we were able to get a great deal. 0.0% financing and good payment terms. I left with a great new car and a full tank of gas and my parents left with good feeling of price, safety and good gas milage; as well as a happy daughter in a good looking car. More
Andrew went above the call of duty to make sure I received the car that I wanted. He even had to get someone to work overtime to go pick up my car from Georgia so I would drive away in it over the w received the car that I wanted. He even had to get someone to work overtime to go pick up my car from Georgia so I would drive away in it over the weekend. I appreciate his diligence and professional attitude through this whole process. The financial gentleman, Dwayne, was very professional as well. He made the process painless in addition helped us get a great interest rate. I would definitely recommend this dealership to my family and friends. Most importantly, I LOVE my new explorer. Thank you! More
I cannot give this dealership and Collette enough praise. She was absolutely great. She got all the figures together quickly, handled the insurance, switching the tag, gassing it up and everything in between She was absolutely great. She got all the figures together quickly, handled the insurance, switching the tag, gassing it up and everything in between. If you want a painless car buying experience, please call Collette or Classic Ford. More
I am now the VERY proud owner of a new 2012 Mustang solely because of the awesome guys at Classic Ford of Columbia. They took the time and put in the effort to make sure I was happy and totally comfort solely because of the awesome guys at Classic Ford of Columbia. They took the time and put in the effort to make sure I was happy and totally comfortable with what I was buying. This is my second car ever so I was pretty nervous about the whole process but they really made it easy and fun. If I had questions or concerns they were addressed immediately. I really felt like they wanted my buisness and I wasn't just another number. I would highly recommend them to any and everyone! Thanks again guys! More
Came in to look at Mustangs. Hadn't totally decided that's what I wanted, but after Vic took me for a test drive in a 2013, I knew I was getting one. that's what I wanted, but after Vic took me for a test drive in a 2013, I knew I was getting one. More