Classic Ford Lincoln of Columbia

I had went on the Internet and found the 2012 F150 I was interested in. I finally got in touch with a salesman and I ask him about the F150 I was attempting to purchase. When I arrived the salesman Roger Ca interested in. I finally got in touch with a salesman and I ask him about the F150 I was attempting to purchase. When I arrived the salesman Roger Canty met with me and we looked at the vehicle I was interested in. We chatted quite a bit about our past because we are both Military Retired. I gave him the key to my 2011 F250 4X4 Lariet Crewcab loaded with options to get a trade in value. I had already gotten the value of my trade off the internet so I knew what I had to work with. I watched them from his office looking over my trade. They never drove the vehicle at all. They only took pictures, opened the door to see my last oil change date. Never even opened the hood. They came with me with a trade allowance of $30,000.00. The vehicle only has 11400 miles on it and was worth around $37000.00 on a trade. I told Roger and showed him the value of my vehicle I had got off the internet. I told him I would trade for $37,000.00. He ask me if he could get that could he earn my business and I replied yes. I am a disabled Veteran and can purchase a new vehicle at the X-Plan price that is on the invoice. It was around $40600.00 or so. I then ask about the incentives Ford has going at this time and he ask me what they were so I had to tell them what the incentives were at this time. That would have put a price of the new vehicle at around $38,600.00. Later a Sales manager showed up and was trying to show me some papers of what my truck was being allowed on a trade. I told him I was not interested in the paper and I would only take $37000.00 for my trade and that was the bottom line. I already had my own financing approved which they were not to happy about. I told him he was not getting my truck for $30,000.00 and if he couldn't just give me my keys and I would take my business elseware. They did and I left their so upset that I left my Resgisration and insurance papers. That was my worst experience trying to trade and purchase a vehicle in my life. They were only trying to still my trade and make up the price I could have gotten the new one for on the X-Plan price. They didn't even try to make me another counter offer so I new then they were only trying to get my trade and make up the money I would have gotten the truck under the X-Plan price.I never even saw the maintenance. Thae sales managers response was that he couldn't put that much money in a trade and it set for 6 Months. I told him that truck would sell by weeks end and no later that Months end and he new it.Not a Dealership to try and trade a vehicle. More

Josh and I had history from a previous attempt at putting me in a vehicle and the financing couldn't be worked out. Never the less, I felt like the entire team and especially Josh were listening to my need me in a vehicle and the financing couldn't be worked out. Never the less, I felt like the entire team and especially Josh were listening to my needs and did there very best at trying to deliver what I asked. When I felt like I was ready to trade cars I went back to Josh for his help. He couldn't be nicer. He really listens to your concerns and does his best to address them. It will be awhile before I need a car dealership again but I will definitely go back to Josh and Classic Ford of Columbia when I am ready to trade again. The employee attitude at Classic Ford is delightful. Quite honestly, going through a car trade is one of my least favorite things to do but the team stays informative and sees you through the process with the least amount of hassle possible. Keep doing what you are doing! Thanks a lot, Lynn Crump More

Mr. Taylor greeted us as soon as we arrieved at the sales Mr. Taylor greeted us as soon as we arrieved at the sales lot and showed us the car that we wanted to look at. Then he completely explained to us Mr. Taylor greeted us as soon as we arrieved at the sales lot and showed us the car that we wanted to look at. Then he completely explained to us all the feature of the car. Everyone at the dealership was very helpful and friendly. More

Sales person (Colette Bolduc) was great, very easy and not at all pushy. Manager (can't remember name) was also very nice. One of the easiest car buying experiences I had. not at all pushy. Manager (can't remember name) was also very nice. One of the easiest car buying experiences I had. More

I would like to start by saying THANK YOU my salesman was very straight forward with the sale answered most, if not all my questions ? I will be back in the future. everyone in the dealership was very f was very straight forward with the sale answered most, if not all my questions ? I will be back in the future. everyone in the dealership was very frendly and polite . you all seem to have it together. Again THANK YOU Darrell B. More

I found the truck I wanted on Autotrader.com, and Classic Ford was very good in helping me gat an appointment to come and see the truck. The staff was very nice and seemed like they wanted me to get the tru Ford was very good in helping me gat an appointment to come and see the truck. The staff was very nice and seemed like they wanted me to get the truck I wanted. Although I didn't get exactly what I wanted on a trade in, Andrew helped me get close to what I wanted and they were a little flexible on the price. Overall the quality of my experience was very good and would recommend the dealership to anyone. More

Mr Robertson was very helpfull and patient with my Mr Robertson was very helpfull and patient with my questions and concerns in regards to the purchase of this vehicle for my wife. It was very i Mr Robertson was very helpfull and patient with my questions and concerns in regards to the purchase of this vehicle for my wife. It was very important to me that she was happy with her choice and that she would feel safe in this vehicle. Mr Robertson went to evry length to see that this was a good experience. WE are very happy with our 2010 Ford Escape and Mr Robertson represented himself and Clasic Ford on the highest level. Thank You very much. Timothy Kindberg More

Although my initial contact with Classic Ford resulted in a minor disconnect, the overall experience working with Classic was fantastic. William, Classic Ford Sales Manager, contacted me for a follow-up a a minor disconnect, the overall experience working with Classic was fantastic. William, Classic Ford Sales Manager, contacted me for a follow-up about my intial experience. He demonstrated a high level of professionalism and personal ownership of my situation as a customer. I found that to be very appealing. Based on a brief conversation with me, he started the ball rolling in a very rewarding buying experience. Carl Vaughn took the lead on working with my wife and I in order to close a deal on a new Ford Explorer and the results were exceptional. Carl is knowledgeable about the Ford Line-up, is motivated and a very up-beat person, and was insightful about our needs. He listened and understood our concerns, not as a salesman, but as a person, which is very refreshing at any Car dealership. Overall, the buying experience at Classic was one of the better one I have ever had! Simple, quick, and my wife and I left feeling good about things. More

Superlative in every way. Sales staff, in our case, Roger Canty, was incredibly well-informed about all vehicles we expressed an interest in and answered all our questions. The Sales Manager worked with us t Canty, was incredibly well-informed about all vehicles we expressed an interest in and answered all our questions. The Sales Manager worked with us to give us the best possible deal and all the dealership's finance staff made the process much simpler than any vehicle purchase in our previous experience. We are very pleased with the vehicle, which is our first Ford, as well as with the price, the buying experience and the staff at Classic Ford! Ford upper management should be commended for hiring such capable individuals. Thanks, Classic Ford! More

The crew at Classic Ford met every expectation that I had before I began this process. Zino, my salesman, was upfront and honest every step of the way which is a breath of fresh air when talking about car sa before I began this process. Zino, my salesman, was upfront and honest every step of the way which is a breath of fresh air when talking about car salesmen. When I didn't feel comfortable with a number, they backed off and gave me time to consider what I wanted to do. In the end, they gave me the price that I was looking for and went out of their way to make sure that I was 100% comfortable with my purchase. Many thanks to Zino, Todd, and Addie! More