Classic Ford Lincoln of Columbia

No Order Confirmation, No copy of contract or order, No Estimated Date of Arrival, No Updates on order, No Contact with us after Ordering car. We went to Dealership repeatedly to get an order confirmation Estimated Date of Arrival, No Updates on order, No Contact with us after Ordering car. We went to Dealership repeatedly to get an order confirmation and updates but all we got was a piece of paper taken out of a different car and we were told "this is what we ordered in a different color and without this extra package!" So actually a different car. Every time we ask to a sales person for updates, they had to check with the sales manager and he could never give us any updates because he did not know and did not know who to ask. Sales Manager did not care and did not make any effort on finding out. The last week before our car finally made it to Ford we wanted to talk directly to the Sales Manager and his basic answer for everything was "I have to ask the GM but he is in a meeting in Detroit!" Might be true but is there no 2nd in command? Seriously? However, he promised to call the GM and call us back WE ARE STILL WAITING ON THAT CALL! Luckily another sales person took over our case and he seems to be the only one in this Ford Dealership that cares. After months without receiving a single phone call or email from Ford finally someone called to make sure we get our car as soon as it gets to the dealership. Thank you Andrew. More

I had been shopping for an used Ford Expedition and looked at several at dealerships in the area. After much research on the internet, I decided to look at one at Classic Ford of Columbia; a friend re looked at several at dealerships in the area. After much research on the internet, I decided to look at one at Classic Ford of Columbia; a friend recommended Bill Goshorn. Bill was fantastic to work with and was able to give us a great deal with payments that fit our budget. Their financial expert, Addie Mack, worked with the credit union to get us a loan that had a great interst rate. Everyone in the dealership was very social and made us feel at home. The only negative part was the cleaning of the vehicle for delivery. The exterior wash job was rather bad and streaks were obvious. I would recommend Bill Goshorn and Addie Mack at Classic Ford of Columbia to everyone. Patrick Bradshaw UPDATE 11/27/11 On 11/25/11, they finally got my interior light repaired as promised at the time of sale. Also, they did follow-up shortly after the sale and clean the vehicle very well. I also had an issue with a tire that was identified on the date of sale but continued to have issues. THey stood behind their warranty (after some discussions) and replaced the tire at no cost to me. About two weeks ago, my son went to this dealership and purchased a certified pre-own F-150 pick-up truck. This was due to us recommending he go there and see the same salesman, Bill Goshorn. He was treated very well and most things went smoothly. He was promised at the time of sale that they would repair some dents and scratches. He took it back in for them to fix these and there were at least two that they did not fix but just painted. We are waiting to see what they are going to do next. More

From the first e-mail and phone call with Josh, he was very cooperative and helped me with my new car. All he needed to know was what I actually wanted. He told me the best way to handle it was to come very cooperative and helped me with my new car. All he needed to know was what I actually wanted. He told me the best way to handle it was to come in and actually drive a Taurus or Fusion. He was right. I love my new Fusion. Josh got me the exact color I wanted the very next day. I was very impresseed. He was very sincere, honest, courteous, friendly, and personable. He is young and not a pushy sales person. He made it a hassle free experience. Next he introduced me to the Business Manager. Here's where I really start getting nervous. Mr. Addie Mack, the Business Manager, was very cooperative, friendly, and courteous. He handled all the paperwork very expediently. This definitely was not the first deal handled by him. Yes, I will recommend everyone I come in contact with to go to Classic Ford. I've driven a Ford since our first Mustang in 1966. Thanks for keeping me in the Ford Family and my hassle free experience was definitely appreciated. More

Repeat customer so that should speak for itself. Bill is fun to work with and really knows "his stuff". We are committed/loyal Ford drivers. Ford has definitely stepped up to the plate with their new "globa fun to work with and really knows "his stuff". We are committed/loyal Ford drivers. Ford has definitely stepped up to the plate with their new "global models". AND FORD DIDNOT TAKE TAXPAYER BAILOUT/MONEY. This says so much about the integrity of the company. We are trading in a 2008 Edge, which we love, for a 2012 Focus HB SEL. Gas economy was a major factor in our decision. Everyone at Classic Ford made us feel like we are a valued customer, not just a "new sale". We would definitely recommend the Classic Ford dealership, its people, and Ford vehicles. FYI: before the Edge, we had an Escape! And, my first car when I was in my 20's was a Ford 500, GT (I think) with landeau top in Autumn Rust--I think it was 1966 ish????? Whew, dating my self here. Bunny and Norm Howe More

Victor is a great Salesman. He did a outstanding job of being ready for myself and my wife. He was ready with a line up of SUV's for us to reveiw with him. He took the information I provide on what we were being ready for myself and my wife. He was ready with a line up of SUV's for us to reveiw with him. He took the information I provide on what we were looking for and had her in what she want with in an hour. More

Was not looking to buy at time of visit, but the sales person made it so good that we could not resist the purchase of our NEW car. person made it so good that we could not resist the purchase of our NEW car. More

John was very friendly and helpful in the purchase of our new Taurus. It was a very satisfiying expericnec for my wife and I. We really are enjoying the car. Ron Hooper new Taurus. It was a very satisfiying expericnec for my wife and I. We really are enjoying the car. Ron Hooper More

Mr Goshorn was a great sales representative and met my expectations on customer service and car buying experience. I would recommend Mr Goshorn to friends and others interested in their purchase of a new expectations on customer service and car buying experience. I would recommend Mr Goshorn to friends and others interested in their purchase of a new vehicle More

My experience with the dealership was awesome. They were freindly and i would go back in no time. Also i would send people that wanted to buy a car there also. freindly and i would go back in no time. Also i would send people that wanted to buy a car there also. More

I have been using Classic Ford for all my service needs on my 2004 Mariner since Stivers bundled into Classic Ford since their workmanship is top notch, their waiting area is spotless, but most of all beca on my 2004 Mariner since Stivers bundled into Classic Ford since their workmanship is top notch, their waiting area is spotless, but most of all because their service reps. like Jeremy are awesome. More