
Classic Ford Lincoln of Columbia
Columbia, SC
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We are very happy with Amanda Barneys attitude and experience in regards to the initial buying of the 2010 Flex. She was pleasant and knowledgeable of the vehicle. She answered all of our questions th experience in regards to the initial buying of the 2010 Flex. She was pleasant and knowledgeable of the vehicle. She answered all of our questions that we had. She went out of her way to try to deliver the vehicle when promised. She came down on Christmas weekend on her own off time to try and deliver it. A problem arose with the installation of a roof rack. It took over 2 weeks to get it installed which almost killed the sale. All in all we are satisfied with overall experience and when we get ready to buy the MKZ we will go to Classic Ford and talk to Amanda. We would recommand anyone to Classic Ford and Amanda Barney in particular. More
I found John to be easy-going and not pushy. We new what we wanted and they worked hard to make the deal feasible for us. They gave us $500 above Kelley Blue Book on our trade and were very reasonable thro we wanted and they worked hard to make the deal feasible for us. They gave us $500 above Kelley Blue Book on our trade and were very reasonable throughout the process. This is the 7th car I've purchased in the past 17 years from Classic Ford of Columbia (formerly Bob Bennett Ford). More
I came in to the dealership to find a nice used car. Brad was quite patient with me and showed me the cars I asked about. Brad was knowledgable about the cars and the features. He listened to my wishe Brad was quite patient with me and showed me the cars I asked about. Brad was knowledgable about the cars and the features. He listened to my wishes and allowed me the opportunity to make up my mind. More
After trying this one dealership that claim they work with all types of situations (college students, first time buyers, credit issues, etc...) I was going to stop looking because they tried to get over with all types of situations (college students, first time buyers, credit issues, etc...) I was going to stop looking because they tried to get over on me, but I came across a car at Classic Ford Lincoln of Columbia and the first sales agent I talk with was ready to help me anyway he could; so I said to myself, "here I go again" However, this dealership stood by those things I've listed above! Classic Ford Lincoln of Columbia is unlike any other dealership I've been too or heard about. They really are customer first and not just all about a sale! It's good to know being a woman I can get a car on my own without having to worry about getting cheated or sold a Lemon (some call it)! If I had to do the experience all over again I would in a heartbeat! The sales team, finance team, receptionist, and staff in general were all friendly and made my First-time Purchase a memorable one and I just want to Thank the entire staff and department! Kudos to this establishment!!! Ladies if you need a car I recommend you go to Classic Ford Lincoln of Columbia because they are Honest! Come to Classic Ford Lincoln of Columbia if you need a car guaranteed Customer Service & Satisfaction!!! :o) More
I was told that i could get a vehicle that was brought in I was told that i could get a vehicle that was brought in at an out the door price with the ability to get 36 month financing for zero percent.When I was told that i could get a vehicle that was brought in at an out the door price with the ability to get 36 month financing for zero percent.When i got to the finance dept i was told i couldn't get the 36/zero because my rebate would be less and i would have to pay 2000 more for the truck. They said that the financing was not part of the deal. So, i said if i pay cash will you sell it for the agreed upon price. They said no 1000. more. They also said they were not working for Ford motor co rather Classic ford of Columbia. They weren't in the finance business. I along with the finance manager signed an affidavit that the vehicle had 5 miles on it. When i figured out how to bring the odometer up much to my surprise there were close to 500 miles on vehicle.When i got home after the sale i emailed my salesman and asked that he froward my message to the finance manager and have him contact me. I have yet to hear back from him. I am not upset with ford co but will never deal with classic ford of Columbia or any other company affiliated with them. I will not recommend them to any of my friends or business associates . If i were hired by the ford motor company board of directors to "shop there stores to evaluate" I would have the management of this store fired immediately and replaced with ethical professionals that don't mislead there customers to get a sale. I own thousands of share of ford motor company and have been buying gm trucks for years and decided to switch to ford since there company had done a remarkable job staying out of financial trouble during the recession that put other car companies in trouble. I wish Mr Henry Ford was alive so i could have a conversation with him about the people that represent his brand. More
Addie Mack was friendly, courteous, organised and knoledgeable. The dealership is clean and everyone is friendly. If I had to make one complaint it would be that after I bought my car I don't get a r knoledgeable. The dealership is clean and everyone is friendly. If I had to make one complaint it would be that after I bought my car I don't get a response as quickly to my questions. Also, I've been waiting almost 3 days now to hear back from Aeris about a extended warrenty question that I have. All in all: I have looked at pretty much EVERY dealership in the Columbia and surrounding areas. And even some "roadside" car dealers. Classic Ford is deffinately the best of the rest. No other dealership comes close to the value, customer service, and quality that they provide. But after all...they are a Ford dealership...there is nothing that compares to a Ford. I got my first one at age 17. That 1977 Mustang Cobra II is still my favorite car, followed closely by my 1993 Escort that I still cherish. More
Classic Ford was great! I never felt pressured to buy and they got me the payment I neede. The Fusion is awesome! Jay was very helpful and knowledgeable about the Fusion and all of the electronic gadget and they got me the payment I neede. The Fusion is awesome! Jay was very helpful and knowledgeable about the Fusion and all of the electronic gadgets!I will definitely get my next car from Classic Ford! More
I had just arrived from Iraq Tired, frustrated, and SLEEPY But Brad didn't let any of these things hinder him from being professional, friendly, kind or patient. In fact he helped me to relax as much SLEEPY But Brad didn't let any of these things hinder him from being professional, friendly, kind or patient. In fact he helped me to relax as much as possible. He is an energetic and respectful young man. I already knew what I wanted which helped and I believe that Brad is a great asset to this company. My only complaint or any dealership actually is they need to figure out a way to speed up the process. It's a bit discouraging. More
This is my second purchase in 9 months from classic ford .I would not have returned if I thought they were not on top of how they treated their customers.Even with repairs I have been more than satisified.B .I would not have returned if I thought they were not on top of how they treated their customers.Even with repairs I have been more than satisified.Brad worked hard to close this deal as I am not easy to deal with. More
My experience was suprisingly very pleasant with the Classic Ford Lincoln Dealership, which is why they get very high scores from me. I am VERY skeptical when it comes to car salesman and I actually dr Classic Ford Lincoln Dealership, which is why they get very high scores from me. I am VERY skeptical when it comes to car salesman and I actually dreaded having to go into the dealership to meet with Mr. Peoples. But I really needed to purchae another vehicle so I had no choice. From the moment I stepped out of my old car to the time I got into my new vehicle everyone at Ford of Columbia was friendly and very helpful. They really were. Mr. Peoples went above and beyond in giving me the best customer service I have ever had. He was very knowledgeable and he actualy listened to what I was looking for and what I had to spend. He got me into a very nice vehicle and I can't thank him enough. The finance Manager was awesome, I was a little nrevous going into the office to do my paperwork - finance people are not always the friendlist people, but he was actually very funny and he made me feel oquite comfortable during the process. I would highly reccommend Sylvester Peoples as a salesperson for anyone looking to purchase a new or used vehicle. As well as referring people to Classic Ford Lincoln of Columbia on Greystone Blvd. They really are awesome!!!! More