Classic Ford Lincoln of Columbia

For this purchase, I found the car I wanted on autotrader.com at Classic Ford. When I inquired about the vehicle it was a little confusing for me, the salesperson and the sales manager because, co autotrader.com at Classic Ford. When I inquired about the vehicle it was a little confusing for me, the salesperson and the sales manager because, come to find, the vehicle had been transferred to another dealer,the price listed on the ad was apparently incorrect, the auto check report (similar to Carfax) indicated a lien that had to be proven clear, and the seatbelt indicator light stayed illuminated and had to be serviced by Dick Smith Infiniti before I would take possession of the car. This felt like the normal run around and complications of working with a dealer whose interest in only the bottom line. I might add that although the vehicle may have been listed at an incorrect price that the ad remained on the internet on two sites even after the error was identified. But, for the positive part, what made the experience bearable were the people. I realize that most issues have resolutions. Communicating easily and frankly with the 2 salespeople, the sales manager and the finance manager was paramount to the entire process. Not one time did I feel they were mocking my novice automotive knowledge. I, unlike some buyers, knew what car I wanted, knew my credit score and what I wanted to afford. They just ran through the necessary documents and never acted exhausted or tired or like I was keeping them from something more important even if I was. (it was 9pm when I walked out)I cant say enough about the team and the atmosphere at Classic Ford. I appreciate that the atmosphere wasn't stuffy and I wasn't riddled in fear that men behind glass windows were laughing at my application and debating what ridiculous rate they were going to offer. As a woman, it's very important that we feel respected; it's what makes us feel confident about our decision to purchase a new car. Only suggestions for improvement is they could have offered me a free water (regardless of vending area) and not made me bang the gong - how embarrassing! More

The staff is friendly enough. To start with they called the dealership and made an appointment to see a vehicle. They then sold the vehicle before I got there. They found me another one that got to the dea the dealership and made an appointment to see a vehicle. They then sold the vehicle before I got there. They found me another one that got to the dealership later then they said and never called to update. The vehicle they sold us broke down one month later and now I'm trying to get it taken care of. They tell you that they will get back with you and then seem to forget about you and you have to get their attention again or call them again. They are friendly but their service is bad and they are high priced. More

There isn't much more I can add to your review, except to say I was completely satisfied with the timely and thoughful manner in which I completed the purchase of my new Lincoln MKS. Truly professionals. I say I was completely satisfied with the timely and thoughful manner in which I completed the purchase of my new Lincoln MKS. Truly professionals. I would reecommend your dealership to any of my friends or associates. Keep up the good work. More

I had a great experience buying my new F150 from Classic Ford. I had the pleasure of intially working with Paul who helped identify my needs as to which vehicle, engine, transmision, and options I would ne Ford. I had the pleasure of intially working with Paul who helped identify my needs as to which vehicle, engine, transmision, and options I would need and/or like. Addie Mack then showed me the vehicles and helped me select between the 2 that I liked best. His patience was very well appreciated as I was torn between the 2. After deciding on the vehicle, negotiating was a piece of cake and I got what I realistically expected to from my trade. Addie was called away on a family emergency and Astaria stepped in to finish the deal and delivery of my nw truck without missing so much as a beat. She even delived my tag to my house after I forgot it at the dealer. Between the 2 of them, I received service above and beyond what is generally expected. Overall, my experience was superb, from beginning to end. i would definitely recommend buying a car from Paul, Addie, or Astaria. More

I did alot of research and found better deals in Georgia but I wanted to stay local. Astaria contacted me through an internet inquiry that I sent over and she was extremely helpful from the very beginning. but I wanted to stay local. Astaria contacted me through an internet inquiry that I sent over and she was extremely helpful from the very beginning. When I went in to purchase my new vehicle she gave the same service and Classic was able to give me the truck and price that Georgia was going to so I was able to stay locally. I would definitely recommend Classic again and Astaria. It was a pleasure working with all of them at Classic. More

This was sent to you on Aug. 28th with a couple of paragraphs. Was it received? Because we were very pleaed with everyone we worked with at Classic Ford, I'm doing this again to be sure you receiv paragraphs. Was it received? Because we were very pleaed with everyone we worked with at Classic Ford, I'm doing this again to be sure you receive our opinion. I don't remember what all I wrote the first time, but everyone with whom we dealt was professional, friendly and accommodating. We did not feel as if we were being pushed into anything we did not want and it was all good. Add this to my first review if you have received it. More

I feel the above rating is appropriate because Mr. Daniel Granger. He was most helpful, honest and had a good grasp of the cars I was considering for possible purchase. I was in contact with Mr. Granger abou Granger. He was most helpful, honest and had a good grasp of the cars I was considering for possible purchase. I was in contact with Mr. Granger about two weeks before my second visit to the dealership, once I mentioned his name to the sale manager he was again introduced to me as my sales representative. Mr. Granger located the 2011 Ford Edge I was originally going to purchase, however by the time I arrived to make the purchase it had been sold. Mr. granger worked very hard to find another suitable vehicle, that is when I decided to go ahead and purchase the Lincoln MKX. More

The sales personnel were very friendly and helpful in all questions relating to the vehicles we purhcarsed. Karl Payne is a very good sales person. We have purchased more than one vehcile from him and woul questions relating to the vehicles we purhcarsed. Karl Payne is a very good sales person. We have purchased more than one vehcile from him and would recommend him to anyone in the market for a new vehicle. He is the reason we bought our cars from Classic Ford of Columbia. Thanks More

Our intention in visiting your dealership was to 'look' at the vehicles and maybe test drive one. But, after working with Larry Johnson we left with a new car. Mr. Johnson immediately put us at easy (a at the vehicles and maybe test drive one. But, after working with Larry Johnson we left with a new car. Mr. Johnson immediately put us at easy (as if I were out purchasing a new outfit.) He was definitely interested in what we were looking for and took his time with us explaining the features, the service and worked with us on pricing. It was, in my opinion the best experience I have had in 'purchasing' a vehicle. From the first customer service person that we met as we entered the dealership to Larry Johnson, the finance person Roger and several other personnel our experience was 'great.' We have since had a follow up call from Larry checking to see if we had any other questions and making sure we are enjoying our new Lincoln. So, thank you to everyone at Classic Ford Lincoln of Columbia and keep up the good work! It is much appreciated! Kay Franklin More

We gave Mr. Mack our specifications for the car that we would like to have. As per our request, he contacted us only by email until we were in the final stages of the sale. We also requested that he only would like to have. As per our request, he contacted us only by email until we were in the final stages of the sale. We also requested that he only contact us regarding our specific specifications and not offer other "similar" or "equivalent" cars. At other dealers, neither of these requests were followed. When we went to the dealership to see the car, Mr. Mack was very helpful in covering all aspects of the various functions on the car. Overall it was a very good experience. This was the quickest we ever bought a car. Thank you, Bill and Kathy McKnight More