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Classic Hampton Auto Mall
Hampton, VA
1,430 Reviews
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September 23, 2015
2015 Sonata Purchase overall experience was good, but the wait time to speak with financial advisor was too long. I arrived at 9 a.m. and didn't leave until after 1 p.m. w overall experience was good, but the wait time to speak with financial advisor was too long. I arrived at 9 a.m. and didn't leave until after 1 p.m. when my salesperson had completed his assign task along with the test drive @ 11 a.m. This should be reviewed. More
by CLHATTETT
Verified CustomerEmployees Worked With
Lloyd Francis, Salesperson---excellent representative for your organization , Chris Reynolds
September 23, 2015
Misdiagnosed, misdirected, mishandled My Dad's vehicle was misdiagnosed! He paid over $700 for a repair to his Benz truck, arrived to pick it up and didn't make it off the lot! The technic My Dad's vehicle was misdiagnosed! He paid over $700 for a repair to his Benz truck, arrived to pick it up and didn't make it off the lot! The technician and service advisor said there was a second issue that required another $600 to resolve. He was not convinced but agreed to the repair because he wanted the vehicle. Besides, what choice did he have tow it away to still pay someone else? After the second repair he tried to resolve the misdiagnosis & overcharge through an in-law familiar with the dealership, but she was given the run around. The advisor agreed that mistakes were made, but REFUSED to make the repair without additional cost. The interim manager didn't appropriately respond to calls & emails to resolve via our in-law. Ultimately, my Dad just went to pick up the truck and was given a discount on the bill. Unfortunately, that discount will not erase the distrust he now has in a company that he's used for over a decade. My Dad is almost eighty, a retired veteran on a fixed income. It's terrible that he was taken advantage of; he will likely not return there for service. More
by Ddman
Employees Worked With
Ron Lamb, Ron Lamb
September 22, 2015
The sonata purchase love it love the dealership, best salesman I have ever had in my years of buying cars. Highly recommend Tysinger. Very comfortable environment. Grea love it love the dealership, best salesman I have ever had in my years of buying cars. Highly recommend Tysinger. Very comfortable environment. Great treatment. Need to improve time it takes to get with finance folks. More
by NCSUNSET57
Employees Worked With
Logan Tysinger
September 22, 2015
Buying experience Will took care of my car buying needs. I appreciate everything the tysinger fam has done. He knew exactly what I was looking for and delivered. Will took care of my car buying needs. I appreciate everything the tysinger fam has done. He knew exactly what I was looking for and delivered. More
by CINDY_MORIAH
September 20, 2015
Love my Hyundai Elantra! Mitch was fantastic, even came in on his day off. We arrived at 4:30 and Mitch had the vehicle waiting for us...my name was even on a reservation tag Mitch was fantastic, even came in on his day off. We arrived at 4:30 and Mitch had the vehicle waiting for us...my name was even on a reservation tag. We took it for a spin and bought it...all done and out of there by 7:00 pm! Taxes and registration complete. Mitch is really down to earth and everyone who helped us couldn't have been nicer. We live less than a mile from another Hyundai dealership but decided to head up to the peninsula after hearing great things about Tysinger. Very glad we did! Mitch even helped me connect bluetooth to my phone (I'm technoligically challenged) and showed me all of the bells and whistles in my new car. I was very appreciative! More
by celtickel72
Employees Worked With
Mitch Sears
September 18, 2015
Still happy after a year! I purchased my Chevrolet Cobalt a year ago from Mitch Sears at Tysinger Hyundai. The purchase experience was great but just as wonderful is that a ye I purchased my Chevrolet Cobalt a year ago from Mitch Sears at Tysinger Hyundai. The purchase experience was great but just as wonderful is that a year later I have only had routine maintenance to deal with. I am very grateful that I was able to work with Mitch to find such a reliable and affordable vehicle. More
by Mark
Employees Worked With
Mitch Sears
September 17, 2015
First Time Benz Buyer 5 Star customer service!!!! I could have bought anywhere however I am so glad I chose Tysinger!!! Beautiful car!! Could not be happier!! Thank you fol 5 Star customer service!!!! I could have bought anywhere however I am so glad I chose Tysinger!!! Beautiful car!! Could not be happier!! Thank you folks so much!! Keep up the amazing job!! Look forward to many more years of business with you!! More
by ErikM
Employees Worked With
Khaled Abi-Saab, Blake Tysinger, Ray Calupitan
September 13, 2015
Not a happy camper This guy Da'Ron Scott is advertising old used cars on his Facebook page. My wife was running a search on him before we met up to look at a van and This guy Da'Ron Scott is advertising old used cars on his Facebook page. My wife was running a search on him before we met up to look at a van and saw that he's an Audi "Brand Specialist" We thought we were meeting up with a regular dude trying to sell his car not some Audi sales guy doing deals on the side. The vehicle we looked at has been in numerous accidents and is possibly stolen. This guy's a crook! Already talked to the police dept about pressing fraud charges. Why does Audi have its sales guys selling cars on Facebook? Sounds sketchy! If you come across Da'Ron Liron Gavriel (The Lionheart) on Facebook and the deals look too good to be true it's because they ARE! More
by AJ
September 09, 2015
Very nice buying experience Ed Maxfield took a great deal of time and was very patient with us while we chose a CPO E350 sedan. He was thorough in his follow up, took us throug Ed Maxfield took a great deal of time and was very patient with us while we chose a CPO E350 sedan. He was thorough in his follow up, took us through the entire process and made is seem very easy. Most highly recommended. More
by Pmen
Employees Worked With
Miles Burcher, Ray Calupitan, Ed Maxfield
September 08, 2015
Excellent customer experience with Mr Johnson was very good with his information on Hyundai and he helped me get out of a upside down situation with my old used car and put me in a new Mr Johnson was very good with his information on Hyundai and he helped me get out of a upside down situation with my old used car and put me in a new car he was wonderful i will tell all my friends about this dealership and Mr Johnson. More
by batten56
Employees Worked With
Karone Johnson
