Classic Hyundai

Staff was very friendly and efficient. Very flexible with our desire to pick up the vehicle one and a half weeks after deposit. Comfortable accomodations and pleasant finance manager and receptionist. with our desire to pick up the vehicle one and a half weeks after deposit. Comfortable accomodations and pleasant finance manager and receptionist. More

First, this is my first ever new car and I am 60 years old. Everyone told me to make sure I take a man with me to assist in negotiating a good deal that would be beneficial to me. I went to the dealershi old. Everyone told me to make sure I take a man with me to assist in negotiating a good deal that would be beneficial to me. I went to the dealership on my own and while looking at the available Sonata's on the lot - John Rancourt approached me and asked if he could assist me. John made the purchase of my new Sonata a pleasurable experience. He was not pushy nor aggressive. I explained to him how nervous I was and he assured me not to worry as I test drove what would be my New 2011 Sonata. Upon picking up my new car a couple of days later, John carefully went over every detail of the car;i.e. radio,windshield wipers etc. John called the day I was to pick up the car and asked if I needed a ride to the dealership,which I did not, the courtesy was appreciated. I can't say enough about John. Fantastic is the only word that comes to mine. He has a kind,caring demeanor. It is all about satisfying the customer. John is truly an asset to the Hyundai dealership. My co-worker came with me to pick up my car and she was so thoroughly impressed that she is now considering buying a Sonata when her lease is up with her current vehicle. I LOVE MY NEW 2011 SONATA GLS!!!!!!!!!!! More

Classic Hyundai has a great rating because the dealership and it's employees were friendly, answered my calls in a timely manner, were able to find the car with the accessories I wanted, and overall did thei and it's employees were friendly, answered my calls in a timely manner, were able to find the car with the accessories I wanted, and overall did their best to make me happy when purchasing my new vehicle. More

Every time you arrive at Classic Hyundai, you are greeted with an open door and a handshake. Every member of the staff I encountered was courteous and really helped to make the entire process smooth and pain with an open door and a handshake. Every member of the staff I encountered was courteous and really helped to make the entire process smooth and painless. They were as excited as I was to get into a new car. Throughout the process, which for me was almost 3 weeks, They were there to answer any question and accommodate any request I had. As far as knowledge of the product is concerned I don't think any other dealership I walked into was even close to the staff at Classic. James Tusoch was an encyclopedia on the Genesis Coupe. He could go on for days about the vehicle. Working with him really helped to reassure me that this was the car for me. The GM was even on hand throughout and was available to me when James was not. I'm very happy I made the choice to go to Classic Hyundai and will again. Hopefully it won't be for another 10 years though. I have not yet dealt with the service staff but I'm sure they will be on par with the sales branch. More

I had an appointment at Rick Case Hyundai in Bedford to purchase a Tucson Limited as they had the exact car I wanted on the lot. The salesman was to hold the vehicle for me until there was another buyer purchase a Tucson Limited as they had the exact car I wanted on the lot. The salesman was to hold the vehicle for me until there was another buyer and he was supposed to call me if there was someone wanting the car. The morning of my appointment at Rick Case, my salesman called and said he had to cancel our meeting as he discovered the car he was supposed to hold was sold. My appointment with Brian Lanner with whom I had met and spoken to a few times recently was the next morning. When I arrived at Classic Hyundai showroom, I was met by Brian who told me he had the vehicle I had wanted. It was the same vehicle that was supposed to be held for me at Rick Case. Great surprise and I bought the car. More

We had a pleasurable experience while dealing with Ben, the General Manager. We were looking for a specific color and Ben did what ever he could to help find the car we wanted. Would recommend this dealer the General Manager. We were looking for a specific color and Ben did what ever he could to help find the car we wanted. Would recommend this dealership to family and friends. Love all the bells and whistles on the Sante Fe. More

Jarrod and Brian have been great help every time I have any servicing on my new car. Jarrod made my appointment and got me in when it was convenient for me. This time I came for an oil change, and receive any servicing on my new car. Jarrod made my appointment and got me in when it was convenient for me. This time I came for an oil change, and received the same great service I received the day I bought my car. This kind of experience is my motivation to tell everyone to go to Classic Hyundai of mentor for any car needs. More

A great car at a great price. The Santa Fe Limited AWD had performance, interior room and luxury features that exceeded the other vehicles that I considered buying. The price and financing was a better v had performance, interior room and luxury features that exceeded the other vehicles that I considered buying. The price and financing was a better value than the runner up vehicle. The price from Classic Hyundai beat out our local dealerships and it was worth the effort to drive from the Cincinnati area to buy the Santa Fe. The sales person was very knowleadgeable and professional, and we never had to haggle over the price. Although Classic Hyundai did not have the color/interior combination I wanted in the Santa Fe, they quickly located one and had the vehicle ready for pick up to accommodate my travel plans. More

Great experience, friendly and helpful as well as knowledgeable. The sales man answered every question we could come up with. Explained all of our different options within our price range and the bes knowledgeable. The sales man answered every question we could come up with. Explained all of our different options within our price range and the best route to go. I would recommend them to friends and family. More

We looked at several cars and visited several dealerships. After visiting many dealerships, we checked out the information that we were given with material available at a local library. We retu dealerships. After visiting many dealerships, we checked out the information that we were given with material available at a local library. We returned the following day to Classic Hyundi because of James "no pressure", friendly, inforative approach. Kyle assisted us because James was busy. Both young men knew the products, answered our questions, and helped us through the paperwork. Rick reviewed our contract and completedthe paperwork. We also noted that all sales personale were dressed for business. We like our car. More