
Classic Hyundai
Mentor, OH

Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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This dealership and the people who work there are wonderful. They worked hard to find a price I could manage, they asked me a lot about the driving I do to see what type of car would be the best, an wonderful. They worked hard to find a price I could manage, they asked me a lot about the driving I do to see what type of car would be the best, and they took a lot of time to acquaint me with all the features of my car. They also have called me for follow-ups, I am in constant communication with them via mail or phone. They are courteous, professional, accommodating, and the best dealership I have dealt with. More
The dealership is good on most counts, but when I try to schedule an oil change on my lunch hour, they also are at lunch, and they don't have late appts. This may have changed over the past few months, but schedule an oil change on my lunch hour, they also are at lunch, and they don't have late appts. This may have changed over the past few months, but if it hasn't these are my only complaints. thank you More
Yes, they were approachable. Not pushy, but very informative and knowledgeable about the cars. I thought they did a good job negotiating and working with finances. The salesmen were organized, profe informative and knowledgeable about the cars. I thought they did a good job negotiating and working with finances. The salesmen were organized, professional and very accommodating. The dealership was clean and organized. Great experience. More
Matt was a gentleman to work with, and came back to me with a realistic counter-offer when they had not herad back from me about their first price quote. Kyle helped when Matt was out of the office. Rich with a realistic counter-offer when they had not herad back from me about their first price quote. Kyle helped when Matt was out of the office. Rich made the finance portion easy to get through, and Ben provided some follow-up information when Rich was out of the office. Am satisfied with the overall pruchase process as well as the vehcile (a used 2007 Saturn Sky), which seems to be 1005 as described in your ad and the tracking recod info. Also, although the car is exceptionally clean (it was a 2nd car for pleasure use by the first & only owner, who purchase dit at Classic Saturn, your shop had it as clean as new when I picke dit up. Also, did not know about the 2 free oil changes & tire rotation service, included witht he purchase, until Rich informed me. A nice plus & surprise. Had been looking at used Skys for over a year, and this was the cleanest vehicle at a best price, well worth the 40 minute drive from Westlake. Have already shared my experience with a few friends, and again Thanks for making this one of the easiest automobile purchase processes I've ever been through, even though I'm from a family who's late Father was a long-time Ford Motor supervisor and who still buys Fords through their A/Z Plan pruchase process. Regards, Mark More
This is not the first car we bought from this dealership. We have been very pleased with the sales and service department especially Jarred in the service department. The whole team is always pleasant to d We have been very pleased with the sales and service department especially Jarred in the service department. The whole team is always pleasant to deal with and try to get the job done in a timely manner. More
Cost of service is high but to maintain warranty I go back to the dealer. When first purchasing the car tried to get info over the internet and salesman gave me the list price on the car with no negotiat back to the dealer. When first purchasing the car tried to get info over the internet and salesman gave me the list price on the car with no negotiating room. After a second request through Hyundai a different salesman contacted me and he was willing to deal and met my needs. Currently own 4 Hyundai's and felt I should be treated better the first time. On one of my cars the cylinder on the engine went bad and the technician did a great job repairing and keeping me informed. Same car the mirrors would not set themselves correctly when you pushed the button. Brought car in 3 times to look at and was told by the technision that the car is 4yrs old and that is probobly the problem with it. Contacted Hyundai and they told me to take it back as it should be repaired. Took it back and the technician went to move it and the Battery was dead. Replaced the battery and the mirrors started working correctly. Biggest question I had was why didn't someone at least check behind the mirror that a leaf or something wasn't effecting the mirror adj. Granted that would not have repaired it but the attempt would have been there. On the new car I purchased I should get a full tank of gas and when I got in it had less than a quarter tank. Salesman took and got filled. Got the car home and found that the seats needed to be cleaned. The car was on the showroom floor and was not cleaned inside when it came out. The Next time it needed fuel the electric door would not open and had to get to the handle to open manualy. Took the car to service and the Service Manager repaired and done. More
James was very easy to work with, very personable, took great pains in explaining all of the features in the car. He was very thorough. He worked to get us the price we wanted to pay. He came in on his day great pains in explaining all of the features in the car. He was very thorough. He worked to get us the price we wanted to pay. He came in on his day off to sign the papers in order to accommodate our schedule. We would enjoy working with him again and feel confident that if we have a problem he will take care of it. Matt also was personable and very thorough in his explanations. We would feel comfortable working with him again also. More
I worked at a different dealership in the area for over thirty years and have had contacts at many dealerships throughout my career. I can honestly say that I believe the professionalism at Classic Hyundai thirty years and have had contacts at many dealerships throughout my career. I can honestly say that I believe the professionalism at Classic Hyundai, in sales, service and parts is unparalleled in the automotive industry. Led by the General Manager Ben Villines, the staff at Classic Hyundai is fully focused on total customer satisfaction. My experience with Ben Villines, Kyle Presock and a salesman whos name escapes me right now, Rich Lloyd, Dave White, Jarrod Bencar, D.J. Kenner, Gregg Jopko, Dan Rowan, Jim Mayer and everyone else at Classic Hyundai has convinced me that the entire staff is a group of caring, friendly and fully trained and qualified people who treat you the way they would want to be treated and make you feel like welcomed family every time you visit. I am retired due to a disability and it gives me great peace of mind to know that the people at Classic Hyundai are always there for me when I need them. May God richly bless them all. This is my 4th Hyundai, but my first purchase from Classic Hyundai. Sincerely, Bob Greener P.S. I have given them a perfect rating of "10" but they deserve a "12" !!! More
We have not done much with the service department, but they are very friendly and helpful when we have talked to them. We expect that the service will be escellent from what we have seen. The sales mana they are very friendly and helpful when we have talked to them. We expect that the service will be escellent from what we have seen. The sales manager was very helpful to us and would go out of his way to make sure everything went well with the sale of the automobile. The people that we talked to in the service department were very friendly and assured us that we would get great service when the time came. We were also told we could bring the car in anytime to get it washed without cost. Sounded good to me. More
I have leased three vehicles from this dealership, and I have always had good experiences. The salespeople I've worked with have been knowledgeable and helpful, and the service staff provides the best auto have always had good experiences. The salespeople I've worked with have been knowledgeable and helpful, and the service staff provides the best automotive service I've been exposed to. If you're looking for a Hyundai, there's no better place to go. More