Classic Lawton Chevrolet

Salesman, sales managerand finance do not communicate. Salesman and Sales Manager agreed on the deal. When dealing with the finance department, the got the customer name wrong, then could not immediatly c Salesman and Sales Manager agreed on the deal. When dealing with the finance department, the got the customer name wrong, then could not immediatly correct the problem. Dispiute their assurance to get back with me the next day, it was three days. They then informed me that since my business was buying the vehicle, they could not give the interest rate they had promised, and even get close to that provided by my credit union. Shortly after hearing this from finance, the sales manager called to say that they could match the interest rate. They then agreed to accept my credit card, then called back to say they could only approve $4,000 dispite the business card having over a $30,000 limit.Another call and then contrary to Visa contract, they refused to accept the card at all. (Visa takes 3-4 weeks to investicate complaints) Needless to say, my credit union got the financing end of the deal. The owner only appologized but did nothing to aleviate my frustration. More

Liars I am so disappointed with this dealership. I purchased a new chevy Colorado in August 2016. My salesperson Keneisha explained to me included in my m I am so disappointed with this dealership. I purchased a new chevy Colorado in August 2016. My salesperson Keneisha explained to me included in my maintenance package was free oil changes. Upon receiving my oil change today I was told I own $55.00, which I paid. I talked to the GM Yarbrough and explained to him what was promised to me when I purchased the vehicle. He said she no longer works here, in short he told me we are not standing behind what our salesperson promised you. I was lied too my the salesperson and the dealerships respond was oh well you got hustled. I will never buy another Chevrolet vehicle in my lifetime. More

Very Pleased No situation is perfect but they went out of their way to make the deal happen. The sales representative went above and beyond. I would recommend th No situation is perfect but they went out of their way to make the deal happen. The sales representative went above and beyond. I would recommend this dealership to friends and family. More

Friendly Service Work hard to get the best deal available to put you in the vehicle you want. Sale Rep, went out the way to ensure a good transition. Work hard to get the best deal available to put you in the vehicle you want. Sale Rep, went out the way to ensure a good transition. More

Friendly service and attention Thanks for the attention. I like to have quick service especially when I have booked an appointment. I would recommend this dealership to anyone. My n Thanks for the attention. I like to have quick service especially when I have booked an appointment. I would recommend this dealership to anyone. My next car will be from Classic. More

Horrible This place has gone to xxxx since classic Chevrolet took it over. Employees are rude, unprofessional in all aspects and the place is dirty. I wouldn't This place has gone to xxxx since classic Chevrolet took it over. Employees are rude, unprofessional in all aspects and the place is dirty. I wouldn't recommend sales or service to anyone. More

Dependable service Work hard to get the best deal available, ready to get the job, in putting you in the vehicle you want. Sale Rep, goes out the way to ensure the tran Work hard to get the best deal available, ready to get the job, in putting you in the vehicle you want. Sale Rep, goes out the way to ensure the transition go smooth and your desires are up front. More

Bought a car and it stop working 5 months later smh I bought a xxxx near brand new car from these people for my 30th bday with just 18,000 miles on there now 5 months later with only 23,000 mile on it i I bought a xxxx near brand new car from these people for my 30th bday with just 18,000 miles on there now 5 months later with only 23,000 mile on it it just completely stopped working and now there's nothing they can do about it smh but want me to now trade in the car and run my credit all over again like I have time for that like just give me another car without all this hassle More

Best car buying experience ever! This is the best car dealership we have ever been to hands down!!! The salesmen really care about you. My husband and I were in serious need of a new This is the best car dealership we have ever been to hands down!!! The salesmen really care about you. My husband and I were in serious need of a new car and after an entire day of searching and haggling with loan agencies to meet our credit challenges we pulled off the lot with a brand new 2016 Chevy Cruz. On my way home I noticed it was missing one crucial feature...cruz control. At first I was really upset, but as this was just a stepping stone to build our credit we would deal with it. However much of the joy I felt over my new vehicle was dimmed, but I was determined to make the most out of it. We received a follow up call the next week and cookies with a survey card a few weeks later. I filled out the survey card and told them how happy I was with their service, but that I was disappointed that I wasn't made aware of my car's lack of Cruz control before I purchased it. A month after my new car purchase I received a call from Bridges (a great guy by the way) and he asked that my husband and I come back to the dealership because Classic Chevrolet wanted us 100% happy with our car. Today we went and seen Bridges and between him and Mr Randle (the awesome owner) they are installing Cruz control into our car! Thank you Classic Chevrolet! You are the epitome of customer service and have made lifetime customers of the Austin family! More

rude pushy salesmen+ salesmen are very pushy already had paperwork typed up and we hadn't even made any agreement. service mngr is awesome but some of his subordinates are salesmen are very pushy already had paperwork typed up and we hadn't even made any agreement. service mngr is awesome but some of his subordinates are extremely rude More