Classic Lawton Chevrolet

Decent The service was excellent. Friendly people. My only complaint is. I made the appointment online. I got an email back saying I needed to confirm by eit The service was excellent. Friendly people. My only complaint is. I made the appointment online. I got an email back saying I needed to confirm by either calling or replying to the email. Since it was 7;30 PM, I decided to reply to the email. When I got to the appointment, I was asked if I had an appointment. Of course I said yes. They asked if I had made it online and I said yes. I was then told that they sometimes didn't get the information about online appointments and I should have called to confirm. There was nothing that said I had to. It said either call or reply to the email. To make the long story short. The service person said they would get me worked in. They did so in record time. Kudos to the Service Department. Not so much for the person/persons working the website. More

Financing and Sales Witnessed that the Finance Department added unnecessary extended warranty, gap insurance, and tag, tax, and title amounts to financing stating it was Witnessed that the Finance Department added unnecessary extended warranty, gap insurance, and tag, tax, and title amounts to financing stating it was not optional when using Snap Financing. The final selling price of the car actually exceeded the original sticker price for car because of the added services. This was after a down payment and trade in was incorporated. Not a good experience. Do not recommend them especially with financing. After witnessing this I will not personally ever buy a car from Jim Glover in Lawton, Oklahoma. I will also never recommend them due to this experience. More

They gave me the car I love I had a very pleasant time at your dealership from the moment that I arrived. The online salesman,Mr. Heggan was very friendly and professional at al I had a very pleasant time at your dealership from the moment that I arrived. The online salesman,Mr. Heggan was very friendly and professional at all times while helping me to receive the best deal possible. I really love my new car and I owe it all to your team. Thanks to all of you! More

Great The salesman Justin was very helpful,listened to what we were looking for,and we got what we was wanting!!thanks for the help Justin The salesman Justin was very helpful,listened to what we were looking for,and we got what we was wanting!!thanks for the help Justin More

scheduled service very attentive, polite, helpful, always a pleasure to visit enjoy my visit when I need service, thank you for being there. good job to the Service Dep very attentive, polite, helpful, always a pleasure to visit enjoy my visit when I need service, thank you for being there. good job to the Service Department and Sales. More

Renewed faith!! I purchased a car from the Lawton lot in 2012. I walked away saying I would never purchase another one from there. I did most of my maintenance throug I purchased a car from the Lawton lot in 2012. I walked away saying I would never purchase another one from there. I did most of my maintenance through the service department. But would not even think about purchasing another vehicle because of the way I was treated, and lied to by the salesperson and his partner. I felt I had been taken advantage of. This experience was so much better. The salespersons, Charles & Scott were excellent. Even with my old wounds, they were able to restore my faith in the Jim Glover team and in "Caucasian salesMEN". I could have worked with a female, but I had NO trust in males out there because of the way the first one took advantage of me and my situation. I am now telling all my friends about the experience I had this time because I told them about the bad experience I had. I would offer a suggestion. I understand that whoever gives you a card at the gate will have to be the one assisting you. So that you don't lose sales, consider allowing the customer some leeway in that decision. If Charles had not handle me as delicate as he did, I would have asked a whole lot of questions and went somewhere else with the information to make the purchase. Scott was super understanding, at least from my end of the deal and I so appreciate him. Both guys were courteous at all times and assured me that I was getting the best deal. I have to say, the Finance guy just put the icing on the cake. He made me feel proud to sign my name to all of those forms. He explained every form and waited patiently for me to read and ask questions. The entire experience was awesome. Thank you so very much for affording me the opportunity of doing business with such an awesome team!! More

Good service I am very happy with this dealership.good service. Fair price. I also bought my car there, and they have a good selection and are very helpful. I am very happy with this dealership.good service. Fair price. I also bought my car there, and they have a good selection and are very helpful. More

Service We have amazing service with Jim Glover from the very first vehicle we bought there to the 3rd vehicle we have purchased now. Every one has been so ki We have amazing service with Jim Glover from the very first vehicle we bought there to the 3rd vehicle we have purchased now. Every one has been so kind and we love to have Chad take care of our servicing needs. More

Key Fob Warranty Repair and Oil change First time using Jim Glover Service. Friendly staff, nice waiting area. 27 point inspection completed, but no form showing what was checked and resu First time using Jim Glover Service. Friendly staff, nice waiting area. 27 point inspection completed, but no form showing what was checked and results. Rapid checkout. More

Warranty or Not Warranty??? Scheduled appointment for check engine light, unsure if covered under 36,000 mile warranty - service advisor was unable to determine - at pick up it Scheduled appointment for check engine light, unsure if covered under 36,000 mile warranty - service advisor was unable to determine - at pick up it was! More