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Classic Lexus

Willoughby Hills, OH

Overview
Reviews
4.9
305 Reviews
Call Dealership (440) 975-1222
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2551 Som Center Rd

Willoughby Hills, OH

44094

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Showing 305 reviews

November 16, 2025

Great experience from our sales guy Joe Toth to the finance department with Grant Salerno , even Bella was very helpful. Special thanks to Dylan Dacar. Everyone was friendly and helpful. We will buy ag More

by Thebeast
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Toth, Grant Salerno ,Bella , special Thanks to Dylan Dacar
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August 27, 2025

I was treated with respect and felt totally at ease with Michael. Everything was explained to me so thoroughly that when I left, I had no questions to come back with. More

by lindag725
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Williams
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Sep 09, 2025 -

Classic Lexus responded

Hi there, we are very happy to have provided you with such a positive experience!

August 21, 2025

The purchase of my new Lexus was so easy with Classic Lexus. I completed just about everything before I got there and just had to sign the paperwork. Everyone was friendly and this was the easiest car bu More

by Sondra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch H., Joe T., Grant S., Brian N.
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Sep 09, 2025 -

Classic Lexus responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

July 19, 2025

Everyone with whom I worked was super polite, knowledgeable and honest. I really appreciated the service and helpful information. More

by 1winston1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy, Grant, Joe
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Aug 08, 2025 -

Classic Lexus responded

We always want to hear back from our clients and we're glad you had such a positive experience with us!

June 07, 2025

Very good fast response from salesman Chris had other salesman waiting for me to arrive 2 hrs drive away from me.very smooth transaction on my vehicle purchase would do business again highly recommend th More

by acolonna709
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeremy Staeber &Chris Barnett
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May 31, 2025

Best customer service we have ever had from a car dealership. Sales process was flawless. Chris was fantastic. More

by Horribleexpetience
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Barnett
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May 08, 2025

Jacob Winter did an excellent job explaining the details relative to the vehicle and presenting it to us. It was a good experience More

by rtmackin
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jacob Winter
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April 21, 2025

Great experience working with Mitch and Dylan, highly recommend. I love my new Lexus gx550! More

by alexiswolf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan, Mitch
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April 04, 2025

Michael Arsham provides an extremely comfortable atmosphere in which to deal. Michael’s incredible attention to detail creates confidence in the buyer-me. Brian Nash is the pro who has smartly sup More

by manoflaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Arsham, Brian Nash
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April 01, 2025

I've been buying cars from Michael and Classic for 25 years. They're service only gets better More

by tim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
michael britton
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