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Classic Lexus

Willoughby Hills, OH

4.9
270 Reviews

2551 Som Center Rd

Willoughby Hills, OH

44094

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Showing 270 reviews

December 14, 2010

Lexus is a good car. However we have owned Mercedes Lexus is a good car. However we have owned Mercedes Benz,Jaguar,Volvo among other nice cars. We will continue to purchase cars from Classic becuse More

by kruse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eirc in Service is THE BEST is the industry. Eric is wht we have purchased 3 cars from Classic. Please give him a raise. He treats my wife like she is the only customer that Classic has. Thank you Eric
December 13, 2010

I have always been impressed with the professionalism of the sales and service staffs at Classic Lexus. They have always treated me with respect and get the job done quickly and thoroughly. I also love the More

by mhardy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember (maybe Mark?)
December 13, 2010

Everyone at the dealership bends over backwards to make sure I am satisfied. You walk expecting to have an issue and they surprise me everytime. I came in on a Saturday recently to explain that my br More

by jablonskir
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erinie
December 13, 2010

Its a nice, clear and friendly atmosphere. The sales Its a nice, clear and friendly atmosphere. The sales associates, customer service and other personal always give 100% and makes you feel very com More

by blecastre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Eritnell
December 13, 2010

I have been a customer of Classic Lexus for approximately 20 years. I have either purchased or leased at a minimum 14 cars & SUVs. I continue to return despite intense competition from other Lexus dealership More

by ewillsjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Nash, Chris Barnett, Dave Spindler, Eric Nicolli, Ernie Kish, Mark Maskol
December 13, 2010

My initial experience with Classic was not a good one. The salesman who took care of us- his name was Jim, I don't remember his last name, was not a man of his word. Roger, the sales manager took care of More

by gmc 0823
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cliff Murphy-sales & Eric Nicolli-Service
December 13, 2010

I purchased a used Lexus GS350 from Classic Lexus. I greatly appreciated the kindness, patience, and nonpushy nature of their service. They were also always very informative/knowledgeable when question More

by ajgreen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Williams
December 12, 2010

Dealt with sales manager, salesman, and business manager. All were friendly, courteous and honest. I would recommend this dealership to friends, acquaintances and relatives. Have not dealt with service dep More

by jimcam607
Recommend Dealer
Yes
Employees Worked With
Michael Arsham
December 11, 2010

Most recent trip was for warranty service which went very well. If service continues as well as the sales experience I will be very pleased even though I live about 60 miles from Classic. The sales experienc More

by jvit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Britnell, Dan Heckel
December 11, 2010

The main reason I recommend this dealer is because the auto service department is great. Ernie is very professional and helpful. I also am very confident that the work is done correctly the first time. More

by valpakis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernie is the best!
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