Classic Lexus

Most recent trip was for warranty service which went very well. If service continues as well as the sales experience I will be very pleased even though I live about 60 miles from Classic. The sales experienc well. If service continues as well as the sales experience I will be very pleased even though I live about 60 miles from Classic. The sales experience commenced over the internet which I was dubious about but it worked out very well. More

The main reason I recommend this dealer is because the auto service department is great. Ernie is very professional and helpful. I also am very confident that the work is done correctly the first time. auto service department is great. Ernie is very professional and helpful. I also am very confident that the work is done correctly the first time. The Lexus brand is generally well made; expensive but still great. More

My wife and I have always been treated very courteously by all of the Classic personnel. We had a great experience when we purchased the RX350, and, continue to experience this whenever we need service. Yo by all of the Classic personnel. We had a great experience when we purchased the RX350, and, continue to experience this whenever we need service. Your show room and waiting room is meticulous. Great job!!! Keep it up. More

Michael was very helpful in explaining the vehicle options and setting up options for me (e.g. setting up the cell phone and the garage door opener). He also delivered the vehicle to my home and spen options and setting up options for me (e.g. setting up the cell phone and the garage door opener). He also delivered the vehicle to my home and spent a full hour going over how to use the various controls. More

Car should never have been sold as certified pre owned. It's been to two dealerships and problems still are not fixed due to the original damage to the car. Front bumper is not in alignment, door won't cl It's been to two dealerships and problems still are not fixed due to the original damage to the car. Front bumper is not in alignment, door won't close properly, dash had to be replaced because of rattle. The biggest problem is wind noise from the driver's rear view mirror. This problem has been worked on numerous times now with NO fix and "you'll just have to deal with it" as the answer from the dealership. "This is considered normal noise" was the other answer I received. If driving down the road and it sounding like the window is down is normal then you may not want to buy a LS 460. I am very disappointed in the dealership for sticking me with this car and not be able to fix it. More

I have dealt with various members of the service Staff and all have been very professional and attentive. Saleperson, Mike Arsham, was excellent during the sales process and is always there to answer qu and all have been very professional and attentive. Saleperson, Mike Arsham, was excellent during the sales process and is always there to answer questions. He remebers who I am and alwayus says hello when I visit the showroon. Very friendly and professional dealership. More

Our overall experience was fine. We were talked into leasing a new car a month before our existing lease expired, and that left us feeling a little pressured and annoyed. Everyone is friendly and Micha leasing a new car a month before our existing lease expired, and that left us feeling a little pressured and annoyed. Everyone is friendly and Michael is great. He was not involved in our deal for the lease, but he is great at helping me with the car. More

We leased our 2000 and 2004 RX's from Classic. Then went to Metro for 2008. We came back to Classic for 2010 RX and were EXTREMELY pleased with the friendliness of the staff, the classy look of the showroom to Metro for 2008. We came back to Classic for 2010 RX and were EXTREMELY pleased with the friendliness of the staff, the classy look of the showroom and loved the delivery room! Chris Barnett was recommended to us by a friend, but he was unavailable our first trip to Classic. We worked with Manny Brittnel who was also very knowledgeable and helpful. At the time of delivery, we worked with both Chris and Manny. We would recommend both of them. If have since emailed Chris with questions and he quickly responds and is very helpful. Thanks for the chance to provide my opinion! We will return to Classic for the next RX. More

This dealership goes the extra mile to make the customer buying-experience outstanding. Great price, friendly 'remembered' follow-up. Likewise, our service experiences have been outstanding. Vehicle is a buying-experience outstanding. Great price, friendly 'remembered' follow-up. Likewise, our service experiences have been outstanding. Vehicle is always ready when promised, work is always done as-specified. More

I've told a lot of my co-workers about the ongoing committment to service that I see from Classic Lexus after the sale has been made. For example, when I picked up the car, Jim Teschler noticed that committment to service that I see from Classic Lexus after the sale has been made. For example, when I picked up the car, Jim Teschler noticed that one of the tires was low. When he checked, he found a nail in the tire in a place where it was difficult to locate. Without any discussion, he had it sent back and a new tire put on. I also love the idea of getting a free car wash with the Lexus. It has to be good for you too, since it increases the number of "marketing impressions" on your customers. More