
Classic Lexus
Willoughby Hills, OH
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The individuals I came in contact were extremely friendly and very professional. I truly enjoyed my experience while at the company. I can assure you my next vehicle will be purchased from them. and very professional. I truly enjoyed my experience while at the company. I can assure you my next vehicle will be purchased from them. More
Our experience with this dealership was much more enjoyable and professional than any previous experience we have had. Everyone we dealt with was very courteous and treated us with respect. enjoyable and professional than any previous experience we have had. Everyone we dealt with was very courteous and treated us with respect. More
Based on my previous experience with purchasing a Lexus from Classic, I wanted to return to purchase this vehicle from the same individuals who I worked with previously. from Classic, I wanted to return to purchase this vehicle from the same individuals who I worked with previously. More
My new Lexus from Classic Lexus is wonderful and Mitch Harper was he same. Very patient and ensuring and things went smoothly once the car came in. Everyone there worked together to give me a truly great Harper was he same. Very patient and ensuring and things went smoothly once the car came in. Everyone there worked together to give me a truly great experience. This is a great dealership. More
Classic Lexus continues to be an outstanding dealership and treats their customers with respect and professionalism while delivering high quality sales and service. Michael Brittain in sales is fantastic a and treats their customers with respect and professionalism while delivering high quality sales and service. Michael Brittain in sales is fantastic and has been my go to salesman for nearly 15 years with leases and purchases. He is honest, conscientious and helpful. We smoothly arranged a trade in and purchased a beautiful Midnight Blue ES 300 Hybrid with an Ultra Luxury package for my wife. The business manager, Pete Fenda, was careful, explained everything and moved us through he financial process of purchase efficiently and with ease. Eric Nicoli in service has been amazing and delivers superb service and care. He communicates well, keeps us informed and assures our cars are well maintained and cared for. He had nothing but praise for the car we were considering to purchase and then did. The entire team at Classic Lexus works hard to be client centered and assures the customer of the best experience. I have been a Lexus owner since 1992 and appreciate everything Lexus has brought to the table with exceptional cars, excellence and their high expectations of the dealerships. I am so satisfied and happy with this dealership that I can honestly give Classic Lexus my strongest recommendation. More