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Classic Lexus

Willoughby Hills, OH

4.7
259 Reviews

2551 Som Center Rd

Willoughby Hills, OH

44094

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Showing 259 reviews

June 03, 2023

Excellent service. Was treated like family, not just a number. Acacia Clarkson was wonderful to work with! She is going to deliver my vehicle to my house. Outstandin More

by fkyrkos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Acacia Clarkson
June 03, 2023

Third leased automobile from this dealership, and the caliber of their service from purchase to lease end has consistently been excellent. More

by geoffhowsonssi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Brittain
May 14, 2023

The Classic Lexus experience is top notch. Knowledgeable, courteous, no pressure sales. Fair trade in value and great finance rate. Service department has gone over and above to accommodate More

by crupert730
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Acacia Clarkson, Aaron Williams, Brandon Fox
April 26, 2023

Best car buying experience, no pressure, great people and very nice facilities. Mitch was very helpful in finding the right car for us. Excellent staff. More

by frito42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch Harper
April 13, 2023

Best car shopping experience Ever, Ms. Clarkson is an Excellent representative for CassicLexus, no pressure very laid back and it was truly appreciated. Everyone was first class. I will be More

by Tamera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Williams, Finance Manager
April 11, 2023

Great atmosphere. Salesman, manager and finance manager were excellent and helpful. The car lot is clean and the snacks were appreciated! More

by awalden3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Can’t remember right now
April 07, 2023

It is a pleasure to shop at a dealership that does not pressure its customers. Manny Britnell is a professional with a sense of humor. . His courtesy and consideration along with his concentration on deta More

by chriskramer_57
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Manny Britnell, Jamie Oschip
March 21, 2023

We have made multiple leasings through Chris Barnett, always professional, explains well, options made clear. Same applies to Matt Dietz and Aaron. More

by jmasnet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Barnett, Matt Dietz, Aaron (finance), Julia (IT)
March 18, 2023

I purchased a RX350. My sale rep was Manny Britnell. He was knowledgeable, patient, and informative. I was able to select my vehicle’s exterior, interior, and type (hyb More

by Ramichael2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Britnell
March 09, 2023

Very professional great service follow through with every aspect of sale car is unbelievable Mitch Harper is excellent to deal with More

by rrcarney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch Harper
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