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Classic Lexus

Willoughby Hills, OH

4.9
302 Reviews

2551 Som Center Rd

Willoughby Hills, OH

44094

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Showing 302 reviews

November 27, 2023

Professional and very easy to deal with! Going on my 5th Lexus ! Michael Brittain is wonderful to work with along with Matt Dietz! More

by bethie1976
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Dietz,Michael Brittain
Nov 29, 2023 -

Classic Lexus responded

Thank you so much for the great feedback and 5 star rating! We appreciate you!

November 08, 2023

Great service and Mitch was great to work with. Pete from finance was very helpful too. More

by kathi
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch Harper, Pete in finance
Nov 22, 2023 -

Classic Lexus responded

Thank you Kathi for the 5 star rating and review!

October 16, 2023

I’ve been buying my car from them for years and the service is excellent More

by Kim3263
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Micheal Brittain
October 14, 2023

This is my first Lexus and I had a very pleasant experience working with Classic Lexus and the salesperson, Michael Brittain. Communication was excellent as I was waiting for my vehicle to arrive a More

by bfoutty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Brittain
September 18, 2023

Very good dealer relations with an excellent service department Making it an easy decision on what Dealer to buy from More

by ggroudle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny and dylan
September 17, 2023

since 2014 my experience with classic as a whole has been very favorable having purchased 2 brand new cars at classic vw from Mike Urban, 2 brand new fords at classic ford and 1 used car from classic ford. s More

by vpo40credit
Recommend Dealer
No
Employees Worked With
classic lexus
August 21, 2023

Very professional and knowledgeable there dealership is great , customer service hands down the best I have seen More

by Browning man 1951
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Brittian
July 26, 2023

This was the best experience I’ve ever had when purchasing a vehicle. Everyone was so nice & very professional. I was very satisfied. More

by Toy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Nash
July 25, 2023

The salesperson and his manager were very knowledegeable and communicated very effectively. They were trustworthy and knew their products very well. More

by dmcooper216
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Barnett and Brian Nash
July 12, 2023

I have been getting my car from this dealership for years,number 1 dealership in Cleveland,very honest and trust worthy,will continue to do business with them. More

by dnc28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Nash,Aaron Williams,Acacia Clarkson
Jul 13, 2023 -

dnc28 responded

Thank to all you guy's for great customer service,I wish everyone buying a car could have a great experience, as my husband and I had,Thank you all very, very much.

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