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Classic Mazda Orlando

Orlando, FL

Overview
Reviews
Vehicles
4.8
470 Reviews
Classic Mazda is proud to serve Orlando with quality Mazda vehicles. With models like the Mazda3, Mazda6 and the Mazda CX-5, we have something for every taste and need. Come visit us at 1983 N. Semoran Blvd. to see our vehicles and take one for a test drive. If you're looking for used cars in Orlando, we can assist you there as well. Visit our inventory page to see our large collection of pre-owned vehicles. Classic Mazda is proud to serve Orlando with quality Mazda vehicles. With models like the Mazda3, Mazda6 and the Mazda CX-5, we have something for every taste and need. Come visit us at 1983 N. Semoran Blvd. to see our vehicles and take one for a test drive. If you're looking for used cars in Orlando, we can assist you there as well. Visit our inventory page to see our large collection of pre-owned vehicles. Classic Mazda is not just your Orlando Mazda dealership, we also provide a full line of services dedicated to our Florida customers. From auto repair & service performed by expert mechanics, to OEM parts & accessories, to car loans or leases, Classic Mazda is the smart choice for your automotive needs.
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1983 N Semoran Blvd

Orlando, FL

32807

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Showing 470 reviews

May 04, 2023

Good service after the sale by getting two complete key spare FOBS from the service department. They quoted 1+30 hr/min to do the procedure and thats what it took. Also they texted a service video prior More

by RoughRide
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Zambrano
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May 03, 2023

The staff were easy to work with and really cared about our experience. Thank you! More

by staciecornell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel
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May 02, 2023

Called service consultant couple of times and left voice messages, and no answer or returned my calls back. I didn’t receive a detailed estimate of the required repairs, I only received price. We were promi More

by Hazem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Glenn Lagman
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April 25, 2023

Great service, nice people and attention. Complete evaluation and recomendation. I felt trustworthy and safe. More

by nayda lopez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dont remember
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April 20, 2023

Good sales agents. They are direct to the point and does not waste your time. More

by adnerolf barrios
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marisol
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April 19, 2023

outstanding dealership in every respect. this is the 3rd car puchased from this ddealership. best car and sevice ever had More

by norm levine
Purchase Time
Recommend Dealer
Yes
Employees Worked With
All in service
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April 13, 2023

Excellent staff! No pressure dealership and will definitely recommend in the future. Benjamin was very knowledgeable and friendly. More

by Debraboxley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin, Julio and Sales Manager who I cannot recall his name
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April 06, 2023

I'm currently not very happy with this dealership. I've been going there since 2020 with relatively no issues. However, that all changed this very week. I had my car serviced on Tuesday. I waited f More

by ashleyjo411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jakob Meyer, 2 customer service reps on phone who's names I don't remember
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Apr 08, 2023 -

Classic Mazda Orlando responded

Ashley, We sincerely apologize for the filter being left behind. We have already talked to the technician team who serviced your car about this issue. I had Glenn our service advisor call you last night, and it's my understanding you are stopping-by before work at 10:30 today. Julie, our Service Manager, wants to ask about the phone process, from your perspective, which did not work properly. We obviously have a communication break-down. We record and track every call, so when we find your calls we will certainly correct this situation. We have processes which should have taken quick care of you, but obviously did not. I will be here as well when you stop by. Thanks! Chad Rogers General Manager

Apr 08, 2023 -

ashleyjo411 responded

Thank you for following up Chad. Glenn and Julie were awesome yesterday in making sure the filter was properly placed. Julie explained to me where she thinks the miscommunication with the phone process likely occurred and I understand, these things happen. Yesterday was handled very professionally. That's the service I'm used to when dealing with Mazda. You won't lose my loyalty for this one hiccup. Thank you, again, for checking in. Have A great weekend.

March 31, 2023

Professional, reliable, convenient, with many "creature comforts" for waiting service department customers. Having our 2021 Mazda CX5 serviced has always been a relaxing experience in a clean, well run, lo More

by chuchismoochies2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
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Apr 03, 2023 -

Classic Mazda Orlando responded

Hi, thank you so much for your positive comments about Classic Mazda! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

March 30, 2023

I arrived and was greeted by name. He had my appointment and received a video as well. I would highly recommend and will be back Gary Moretti was excellent ask for him!!! More

by Jayy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Moretti
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Mar 31, 2023 -

Classic Mazda Orlando responded

Hi Jayy, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

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