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Classic Mazda Westside

Cleveland, OH

4.7
283 Reviews
Classic Mazda Westside is proud to be the go-to Mazda destination for drivers across Cleveland, North Olmsted, Lakewood, Westlake, Rocky River, Fairview Park, Avon, and the entire West Side region. We believe that buying and owning a vehicle should feel simple, transparent, and enjoyable — and that’s exactly the experience we work to deliver every day. Mazda builds vehicles around emotion, craftsmanship, and the joy of driving. At Classic Mazda Westside, we bring that same spirit into our showroom and service center, creating an environment where customers feel supported, informed, and excited about their next Mazda.
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13930 Brookpark Rd

Cleveland, OH

44135

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Showing 283 reviews

June 24, 2026

The experience started off good. Everyone was very nice. But I did ask when I turned the car in to get worked on, but I did not want it put through the car wash. Because I had washed More

by JANBLUETT
Recommend Dealer
Yes
Jun 26, 2026 -

Classic Mazda Westside responded

Thank you for your feedback. We're glad to hear your experience started off well and that our team was friendly. We sincerely apologize that your request to not have your vehicle washed was overlooked. We understand your frustration and will share your comments with our team to help ensure customer requests are followed more carefully in the future. We appreciate your feedback and the opportunity to improve.

June 22, 2026

The service department is always friendly and helpful. They are on top of problems and give you options. Great dealership More

by GJAUSHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2026 -

Classic Mazda Westside responded

Thank you for your review! We're glad to hear our service team was friendly, helpful, and able to provide you with options while addressing your concerns. We appreciate your business and look forward to serving you again.

June 21, 2026

I’m upset that I got charged $10 more than expected. I mentioned the $69.95 coupon at drop off and mentioned at payment that it seemed high. Came home and found out I was charged $79.95. Seems really sh More

by MCCARTY.COLLEEN93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Romero
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2026 -

Classic Mazda Westside responded

Thank you for your feedback. We apologize for the confusion regarding the coupon pricing. Please contact our service team so we can review your invoice and make sure everything was charged correctly. We appreciate the opportunity to address your concerns.

June 21, 2026

Unfortunately my pristine 2007 mx5 w/20400 miles is running worse. Engine missing and sputtering More

by art2be69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Romero
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2026

Staff is very friendly. Very modern and clean location. Prompt service. Easily accessible from highway. More

by theresajean_99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2026

Everyone was so nice and helpful. Especially Justin, he stayed in contact with me and got me the exact car that I wanted even though it took some time. He didn’t forget about me! More

by BEENA14L
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Ocasil
Jun 23, 2026 -

Classic Mazda Westside responded

Thank you for your review! We're thrilled to hear Justin stayed in touch throughout the process and helped you find the exact vehicle you wanted. We appreciate your patience and your business, and we're glad we could deliver a great experience.

June 19, 2026

Everything went exactly as planned. Service was prompt, communication was good. It was great. Thank you b More

by joshjensen0
Recommend Dealer
Yes
Jun 26, 2026 -

Classic Mazda Westside responded

Thank you for your review! We're glad everything went exactly as planned and that you received prompt service with great communication. We appreciate your business and look forward to serving you again.

June 19, 2026

Quick friendly reliable service. Always clean and comfortable. Will come back for future services here. More

by F1Fan2627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2026 -

Classic Mazda Westside responded

Thank you for your review! We're glad to hear you received quick, friendly, and reliable service. We appreciate your kind words and look forward to welcoming you back for your future service needs.

June 19, 2026

Always a pleasure to work with the crew, no complaints. I appreciate their transparency and willingness to help. More

by drew.jones15
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 26, 2026 -

Classic Mazda Westside responded

Thank you for your review! We're glad it's always a pleasure working with our team. We appreciate your kind words about our transparency and willingness to help, and we look forward to serving you again.

June 19, 2026

I thoroughly appreciated the fact that no one tried to upsell me or pressure me into doing more than needed More

by Zoodocent1
Recommend Dealer
Yes
Jun 26, 2026 -

Classic Mazda Westside responded

Thank you for your review! We're glad to hear you appreciated our honest, no-pressure approach to service. We believe in recommending only what your vehicle truly needs, and we look forward to serving you again.

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