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Classic Mazda Westside

Cleveland, OH

4.7
283 Reviews
Classic Mazda Westside is proud to be the go-to Mazda destination for drivers across Cleveland, North Olmsted, Lakewood, Westlake, Rocky River, Fairview Park, Avon, and the entire West Side region. We believe that buying and owning a vehicle should feel simple, transparent, and enjoyable — and that’s exactly the experience we work to deliver every day. Mazda builds vehicles around emotion, craftsmanship, and the joy of driving. At Classic Mazda Westside, we bring that same spirit into our showroom and service center, creating an environment where customers feel supported, informed, and excited about their next Mazda.
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13930 Brookpark Rd

Cleveland, OH

44135

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Showing 283 reviews

June 19, 2026

It was wonderful. Very friendly and I feel that I got a fair deal No More

by DEBMET1234
Recommend Dealer
Yes
Employees Worked With
Justin
Jun 26, 2026 -

Classic Mazda Westside responded

Thank you for your review! We're thrilled to hear you had a wonderful experience and felt you received a fair deal. We appreciate your kind words and look forward to serving you again.

June 19, 2026

Car was promptly taken care of for an oil change. Customer service was kind and helpful. More

by MIROSCHAF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2026 -

Classic Mazda Westside responded

Thank you for your review! We're glad to hear your oil change was completed promptly and that our team provided kind and helpful customer service. We appreciate your business and look forward to serving you again.

June 18, 2026

I leased my vehicle there and I have it serviced there. They get it in and get it done usually within the hour. I live in Ashland. More

by NKRohn53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Ponstingle was my salesman
Jun 18, 2026 -

Classic Mazda Westside responded

Thank you for the review! We appreciate your business and look forward to serving you again in the future.

June 18, 2026

Classic Westside did an oil change and tire rotation on my cx5. The tech also advised an alignment and balance zz Very good service, nice dealership and helpful staff. More

by thomasd2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2026 -

Classic Mazda Westside responded

Thank you for the review! We appreciate your business and look forward to serving you again in the future.

June 17, 2026

I had a wonderful experience at Westside Mazda, the whole staff was so friendly and polite my car salesman was Troy,John he was funny knowledgeable great sense of humor easy talk to, if your looking for a v More

by FRANKKILGORE48
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy,John
Jun 18, 2026 -

Classic Mazda Westside responded

Thank you for the kind words and recommendation! We're thrilled to hear you had a wonderful experience with Troy and our team. Enjoy your new vehicle, and we look forward to serving you again in the future!

June 16, 2026

Always a smooth transaction. They keep to the promised time. Polite, calm, helpful staff. Don't try to up sell unnecessary add ons. More

by shadomere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2026 -

Classic Mazda Westside responded

Thank you for your review! We're glad to hear you consistently have a smooth experience with our team. We appreciate your trust and look forward to serving you again.

June 15, 2026

Brought my cx-90 for recall and oil change. Service was great. Waiting area nice. More

by strongpip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2026 -

Classic Mazda Westside responded

Thank you for your review! We're glad to hear you had a great service experience and enjoyed our waiting area. We appreciate your business and look forward to serving you again.

June 13, 2026

attentive, efficient, comfortable, assuring the information and upcoming services i will need for my vehicle are very reliable and informative More

by rkitana43
Recommend Dealer
Yes
Employees Worked With
Cory Hawk
Jun 18, 2026 -

Classic Mazda Westside responded

Thank you for your review! We're glad to hear our team was attentive, efficient, and informative throughout your visit. We appreciate your trust and look forward to helping keep your vehicle running its best.

June 12, 2026

Waiting in your showroom I observed the phone person and two male sales people acting very loud, throwing paper, laughing very loud and having a fun time. I'm ok with people enjoying each other's company bu More

by harriet61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2026 -

Classic Mazda Westside responded

Thank you for your feedback. We apologize that your experience did not reflect the professional atmosphere we strive to provide. Your comments have been shared with our team, and we appreciate you bringing this to our attention as we work to improve every guest's experience.

June 12, 2026

Fantastic service! Group had attention for detail Easy process in finding car and closing deal More

by TCraig.Bodell58
Recommend Dealer
Yes
Employees Worked With
Faith and Mike
Jun 18, 2026 -

Classic Mazda Westside responded

Thank you for your review! We're thrilled to hear you had a fantastic experience and found the process easy from start to finish. We appreciate your business and hope you enjoy your new vehicle!

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