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Classic Nissan Newport News

Newport News, VA

3.9
500 Reviews

12925 Jefferson Ave

Newport News, VA

23608

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Showing 500 reviews

March 09, 2021

My service was great by Jelani. Jelani went out of his way to assist me. Very Thankful and happy. Will come again and buy again. More

by sharondafentress
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Gary, Jelani Gaynor
Mar 11, 2021 -

Classic Nissan Newport News responded

This is great news! Thank you so much!

February 20, 2021

LaDonna was great and made sure I got exactly what I needed for my family. I could of went for a smaller price but considering my credit I can not complain. She was wonderful!!!! More

by Kia Pope
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LaDonna Taliferro
Feb 21, 2021 -

Classic Nissan Newport News responded

This is awesome news! Thank you so much for your feedback and review!

February 20, 2021

Ladonna did an excellent job. She was very knowledgeable and helpful, she walked me through the process and never made me feel pressured. It was a great buying experience and will definitely be coming back More

by martint757
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Bates, LaDonna Taliferro
Feb 21, 2021 -

Classic Nissan Newport News responded

We truly appreciate the kind words you wrote in regards to our dealership. We hope you enjoy your new vehicle! See you again in the future!

January 23, 2021

Willing to work with you, and make you most comfortable as much as possible. Always trying to find another solution trying to get you in the vehicle the most fit you. More

by Roshard Phipps
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shareif Stancil
Feb 09, 2021 -

Classic Nissan Newport News responded

This is great news! We appreciate your awesome review!

January 14, 2021

Good evening. I would like to comment on the professionalism, knowledge, communication, courtesy and patience that was extended to me by LaDonna Taliferro and Melissa Gary. There aren't enough More

by mitchellmarc052
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaDonna Taliferro
Jan 15, 2021 -

Classic Nissan Newport News responded

Marc - we are pleased to hear about the wonderful service you received while visiting our dealership! Thank you for your great review. We look forward to doing business with you again in the future.

January 07, 2021

I came to this dealership and was not sure of the outcome of my car that needed to be repaired. They immediately helped me and made my purchase process as easy as possible and even gave me a newer car than I More

by monimonique23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shareif Stancil
Jan 15, 2021 -

Classic Nissan Newport News responded

Customer satisfaction is very important to us so we are pleased to hear about your experience with our staff and dealership! Thank you for your review.

January 01, 2021

Laconia with her winning attitude and personality made the deal happen. I could have walked away she worked tirelessly and I walked away as a customer for life More

by john_janega
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LaDonna Taliferro
Jan 15, 2021 -

Classic Nissan Newport News responded

We are so happy to hear this, John! Thank you for your wonderful review of our staff!

December 14, 2020

From start to finish, Laychelle was a pleasure to work with. She made sure to thoroughly explain everything throughout the entire process. She worked with both me and my sister back to back, giving us eac More

by missnayava
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laychelle Gilmore
Jan 15, 2021 -

Classic Nissan Newport News responded

This is great news! Thank you so much for your review.

November 24, 2020

LaDonna looked out for me from day one. Maybe I got lucky but she put in the effort to get me in a new car. Thanks! More

by Wjm7438
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LaDonna Taliferro
Jan 15, 2021 -

Classic Nissan Newport News responded

We're happy to hear this! Thank you for your review.

November 19, 2020

Outstanding salesman, but payment process needs significant improvement. This dealer rating system should not require people to have to add 25 words because it makes people not want to do it! More

by Alc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shareif Stancil
Jan 15, 2021 -

Classic Nissan Newport News responded

We appreciate your honest review!