
Classic Toyota
Mentor, OH
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Thank you, Classic Toyota, for helping me get my dream car! This was the first purchase of a brand new vehicle for my wife and I, so I was anxious and nervous to go through this process, especially in 202 car! This was the first purchase of a brand new vehicle for my wife and I, so I was anxious and nervous to go through this process, especially in 2021 with all of the market inflation, and after contacting over 20 local dealerships without any luck. However, the staff at Classic Toyota were on a whole other level. From the first email and phone call with Philip, it was all a seamless process - from working with my credit union, to adding accessories, all of my questions were answered, and it never felt like the stereotypical transaction you hear about. What set all of my expectations apart was the fantastic experience I had once I flew in to the dealership to take ownership of my new 4Runner. I was picked up by Brandon who walked me through the whole procress and made me feel like a VIP. Everyone treated me amazingly and made our first purchase of a brand new vehicle something that I will remember for years to come. More
Overall very nice dealership and had a good experience. Daniel K was professional and helpful. I would recommend Dan and checking out classic toyota in mentor. Daniel K was professional and helpful. I would recommend Dan and checking out classic toyota in mentor. More
Sales people are honest if nothing else. Dan was super helpful with me even though I was only buying out my lease. Danny in finance was also super friendly. Didn't make me feel bad at all about turning helpful with me even though I was only buying out my lease. Danny in finance was also super friendly. Didn't make me feel bad at all about turning down my financing options. More
A great experience overall. Our sales person Lassandra was very helpful in working to get our requested trade in amount, getting quick answers to all of our questions and went above and beyond in making s was very helpful in working to get our requested trade in amount, getting quick answers to all of our questions and went above and beyond in making sure our vehicle was delivered to our satisfaction. Phil McGrath was our first point of contact in internet sales and kept us up to date on the status of our in bound vehicle without us prompting him. Rick is extremely knowledgeable finance professional who handled our transaction in a pain free way. This was one of the best dealer purchase experiences we've had in over 30 years. We live 35 miles away from the dealer but it was well worth it. We highly recommend Classic Toyota in Mentor Ohio More
I am late with this review but I bought my 2021 Limited Highlander in April when shut downs and social distancing were still a big thing. I dreaded having to go to a dealership to buy a new car. Thought I Highlander in April when shut downs and social distancing were still a big thing. I dreaded having to go to a dealership to buy a new car. Thought I would at least try to start the process via email and to my pleasant surprise Philip McGrath made everything happen and I never stepped foot in the show room!! What a relief! Thanks, Philip you made everything so easy and a shout out to Rich and Rick for all their help. More
Between Dan and Phil was 100% positive I had already ordered the truck to another Toyota dealership which turned out to be a total nightmare but they restored my faith in dealerships with his truck ther ordered the truck to another Toyota dealership which turned out to be a total nightmare but they restored my faith in dealerships with his truck there are transparent upfront and right on the ball on everything with radar recommend them to anyone More
Dealer was professional and knowledgeable. I got very close to what I was looking for. The dealership is very clean, has good variety to choose from. close to what I was looking for. The dealership is very clean, has good variety to choose from. More
What a great experience. Dan Karl is very professional and knowledgeable. He guided me through the entire process as my new RAV4 was a lease. i have no doubt that i will be returning to Classic for my fu and knowledgeable. He guided me through the entire process as my new RAV4 was a lease. i have no doubt that i will be returning to Classic for my future leases and I have recommended Dan to all my friends, More
Best car buying experience ever! Buying our Camry SE was quick and painless. Our salesman was Cole Stitt. He was professional and pleasant to work with. quick and painless. Our salesman was Cole Stitt. He was professional and pleasant to work with. More