Classic Toyota

The entire staff here is great!They were professional The entire staff here is great! They were professional ,patient and explained everything throughout the whole process. We were very comfortable and The entire staff here is great! They were professional ,patient and explained everything throughout the whole process. We were very comfortable and will recommend them to everyone we know! Thanks again! More

Wanted an AWD small SUV. Phoned four reps at different dealers, based on dealerrater.com evaluations of each. Told each rep the same ground rules I wanted to follow: (1) inspect the vehicle and its featur dealers, based on dealerrater.com evaluations of each. Told each rep the same ground rules I wanted to follow: (1) inspect the vehicle and its features, (2) realistic test drive, and (3) then sit down to discuss both buy and lease options, without leaving info for any credit pulls. Specified up front that I would first evaluate and compare at least four different dealers and makes before making any decision. Based on dealerrater.com and on a personal reference, one of my four initial contacts was Mario Zlataric at Classic Toyota in Mentor, for a RAV-4. He spent two hours with me, exactly according to what I had earlier specified (above). As I continued my search at other dealers, some other features of other vehicles that he and I had not discussed came to my attention. Contacted Mario again, and we did another test drive to evaluate these same features in the RAV-4. Based on my projected driving miles, chose the lease option. Mario then took extra time to acquaint me in detail with all the RAV-4's controls, so much more than on my 2006 Pontiac. Got a lease at a good price, plus a better trade-in than I had expected. Drove my new 2021 RAV-4 home this afternoon. Girlfriend was much impressed. Thank you, Mario. More

Great experience working with Jake and Brianna! Jake was able to find the exact new Highlander I wanted and Brianna worked very diligently to find me the best financing rate. I also got the best trade-in a able to find the exact new Highlander I wanted and Brianna worked very diligently to find me the best financing rate. I also got the best trade-in amount for my older Highlander. This is the 3rd vehicle that I've purchased from Classic Toyota and I've been extremely happy with all the personnel there! More

I've worked with Mike on all my car purchases and he always goes above and beyond to explain everything. He even follows up several times after I've taken possession of my car to see if I have any que always goes above and beyond to explain everything. He even follows up several times after I've taken possession of my car to see if I have any questions. He makes the whole experience very comfortable. I consider him a very good friend. More

Never take your vehicle here for service. I made an appointment to have my muffler replaced and my summer tires swapped for my winter tires. I was quoted approximately $700. The final bill was $1755.00 appointment to have my muffler replaced and my summer tires swapped for my winter tires. I was quoted approximately $700. The final bill was $1755.00. My muffler was not replaced. I took my car back and they put the wrong muffler on for no extra charge. Never take your car here unless you want to be ripped off. More

I hate buying cars but today was an easy pleasant experience with Rich and he went the extra mile on a few things. I went home satisfied. experience with Rich and he went the extra mile on a few things. I went home satisfied. More

Very easy smooth process making our purchase, Kyle was so good, made everything smooth and easy. Hope Classic knows what an asset he is to the Company ! good, made everything smooth and easy. Hope Classic knows what an asset he is to the Company ! More

This is the 7 (8?) Toyota my family has purchased. We come back to Classic each time for the professional sales staff and excellent service department. come back to Classic each time for the professional sales staff and excellent service department. More

It’s very friendly service always we go my hole family go been this dealership she’s 1999 mr. David elicia he the best for ever !!!!!!!!! go been this dealership she’s 1999 mr. David elicia he the best for ever !!!!!!!!! More

Overall Classic Toyota in Mentor is a dealership to deal with.Thanks Again.Keith.from selection to service.I was interested in a car that they had for sale,Derek return my call,took care of everything for m with.Thanks Again.Keith.from selection to service.I was interested in a car that they had for sale,Derek return my call,took care of everything for me,car was by far worth the price.car was checked,cleaned,serviced& ready to go for me to purchase. More