
Classic Toyota
Mentor, OH
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Great personality... pleasure to work with.. very knowledgeable of products. I’d return and specifically ask for Jake any day. Polite, honest and courteous. Awesome knowledgeable of products. I’d return and specifically ask for Jake any day. Polite, honest and courteous. Awesome More
Felt safe During the second surge of COVID-19, it was time to replace my 13-yr old car. After extensive on-line research, I chose a Toyota Rav4 LE. There wa During the second surge of COVID-19, it was time to replace my 13-yr old car. After extensive on-line research, I chose a Toyota Rav4 LE. There was a promotion about to expire that prompted me to venture out to the dealership right now. I was pleased to see ALL employees were properly wearing masks. I observed frequent cleaning of common areas, door knobs, etc. The floor was marked at the sales desk for chair placement social distancing. Plexiglass shields were everywhere. I used my own pen, but was offered a new pen when it came time to sign documents. I felt safe and, oh by the way, I love my new car! More
Great sales team who valued us as customers. They gave us a first class experience every step of the way From initial greeting, test drive, purchase process and vehicle pickup.. Thank you! a first class experience every step of the way From initial greeting, test drive, purchase process and vehicle pickup.. Thank you! More
Absolutely the best. Sales is like the friendly side of the family. Scheduled service is relaxed with a lot of time to make a appointment with coffee and fruit available while you wait. the family. Scheduled service is relaxed with a lot of time to make a appointment with coffee and fruit available while you wait. More
Great Service Was Greeted right away. The person i needed was sent right away and every thing was handle as quickly as they could. The car was as clean as you could Was Greeted right away. The person i needed was sent right away and every thing was handle as quickly as they could. The car was as clean as you could get it. And had a full tank of gas..WHOO HOO!!! More
bought car after turned in lease Outstanding dealership. I have dealt with Mike Manning for several years, not sure how many, but I have purchased at least 6 cars from him and will co Outstanding dealership. I have dealt with Mike Manning for several years, not sure how many, but I have purchased at least 6 cars from him and will continue to do so.rs. He is fair, honest and very helpful. More
Nice and easy! Joel was very accommodating and easy to work with. No pressure sales and he helped me find the truck I wanted. I went to look on Thursday evening and Joel was very accommodating and easy to work with. No pressure sales and he helped me find the truck I wanted. I went to look on Thursday evening and everything was wrapped up by Friday afternoon. Very happy with my new vehicle. More
Clean organized dealership! Follows all the rules during the pandemic. Lissandra is a professional. No pressure tactics. Was knowledgeable and friendly. She was upbeat and answered every question. the pandemic. Lissandra is a professional. No pressure tactics. Was knowledgeable and friendly. She was upbeat and answered every question. Appreciate that she followed up on her day off as well. More
Fast and friendly Rich was very helpful and friendly. I have COPD so it's hard to get around in the humidity plus the pandemic. Came to house to finalize everything. Rich was very helpful and friendly. I have COPD so it's hard to get around in the humidity plus the pandemic. Came to house to finalize everything. More
This is our first lease from Toyota and we couldn't be happier. Derek streamlined the process with minimal time spent at the dealership. He is very professional and knowledgeable about the products he lea happier. Derek streamlined the process with minimal time spent at the dealership. He is very professional and knowledgeable about the products he leases. Rick also made our experience smooth with the finance process. We are impressed with the Toyota Highlander and Classic Toyota. We plan on returning when our lease ends. Thank you to everyone at Classic Toyota More