
Classic Toyota
Mentor, OH
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Highlander Rich Lothman is a salesman's salesman-very professional & knowledgeable and will get the job done smoothly and as painlessly as can be when car dealin Rich Lothman is a salesman's salesman-very professional & knowledgeable and will get the job done smoothly and as painlessly as can be when car dealing. Dealership overall is a decent place to do business, clean neat organized. More
Purchased a RAV LE 2017 on March 9. Sales man Rich Lothman was very nice and worked through the process with me. He was very patient with me, like this was my first time financing a vehicle. When sett Lothman was very nice and worked through the process with me. He was very patient with me, like this was my first time financing a vehicle. When setting up Bluetooth on my RAV4 it was not working at the moment, but Rich went out of his way to make sure the problem got solved. Rich goes beyond for his clients and I appreciate his assistance. I’m very pleased with my purchase. ALL other staff were very friendly and helpful. Thank you for the great experience, Classic Toyota. I totally recommend this car dealership. More
Wonderful Salesman Matt Stetka was great. He is very friendly and super knowledgeable about the cars. He listened to what we wanted and did his best to see that we got Matt Stetka was great. He is very friendly and super knowledgeable about the cars. He listened to what we wanted and did his best to see that we got it. Not only did I lease a vehicle at a fantastic price from him, but my father is also working with him now to purchase from him as well. I will be back in two years when my lease is up. Bravo, Matt! More
Mike was very confident in his product and provided it in a manor of ease. Very knowledgeable about Toyota itself including the cars and all the numbers that went along with it. Very polite and good manors a a manor of ease. Very knowledgeable about Toyota itself including the cars and all the numbers that went along with it. Very polite and good manors all around. As with Brianna, extremely nice , very polite and friendly. She needs a promotion. More
My experience in dealings with Classic Toyota over the last several years has been excellent. Three or four car purchases and now second lease transaction, all have been very friendly and no pressure and last several years has been excellent. Three or four car purchases and now second lease transaction, all have been very friendly and no pressure and dealing with professionals. I'll be back again to do business. Service dept equally courteous and professional! More
Always a great buying experience working with Phil McGrath and Brandon Vaughan. If you aren’t buying from these guys through their internet process, you are doing it wrong! McGrath and Brandon Vaughan. If you aren’t buying from these guys through their internet process, you are doing it wrong! More
Scott was great with handling our lease—he was patient; knowledgeable; and answered all of our questions. This was our 5th vehicle with Classic Toyota—Scott gets an A+👌 knowledgeable; and answered all of our questions. This was our 5th vehicle with Classic Toyota—Scott gets an A+👌 More
Excellent Scott was excellent with handling the sale experience. Not happy with Toyota remote start policy at all!! Would like more information on the remot Scott was excellent with handling the sale experience. Not happy with Toyota remote start policy at all!! Would like more information on the remote start policy. More
Had a wonderful experience with classic Toyota today. Eric Arms was so amazing. He answered all my questions and was so very helpful. Pleas go and see him for your next car. Thank you Eric for today. Eric Arms was so amazing. He answered all my questions and was so very helpful. Pleas go and see him for your next car. Thank you Eric for all thst you did to make this deal happen . More
Excellent Customer Service Friendly, knowledgeable and respectful staff with outstanding follow through skills. The month prior to my experience with Toyota my husband and fath Friendly, knowledgeable and respectful staff with outstanding follow through skills. The month prior to my experience with Toyota my husband and father passed away a month apart. That being said, this was the first time I had purchased a vehicle without either one of them being with me. Joel Gazella listened to what I wanted and he was very honest about what features I should get and how to get more for my money. Joel really showed kindness and went above and beyond to explain the process and ensure I got what I wanted without being taken advantage of. More