
Classic Toyota
Mentor, OH
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Would do it all over again Being a first time car buyer I was a little bit overwhelmed with the whole process. The guys at Classic Toyota couldn’t have done a better job putting Being a first time car buyer I was a little bit overwhelmed with the whole process. The guys at Classic Toyota couldn’t have done a better job putting me at ease and making this decision as easy as possible. The customer service was fantastic and they couldn’t have been friendlier. They worked with me to find the right car in my price range and went above and beyond to get it within my budget. Couldn’t be happier with my experience!! More
Happy with new car experience We got the car we wanted, great Toyota financing with no pre pay penalty on the loan, a great trade in value. We've worked with salesman Rich Lothman We got the car we wanted, great Toyota financing with no pre pay penalty on the loan, a great trade in value. We've worked with salesman Rich Lothman for years and he makes it a pleasant experience. He is attentive, calm, and not annoyingly pushy or full of bull. He works with us straight forward and is a genuinely nice guy. More
Fast, courteous service. Fast friendly service. The purchasing process is smooth and stress free. When it is time for maintenance there is no waiting. Simply pull your car up Fast friendly service. The purchasing process is smooth and stress free. When it is time for maintenance there is no waiting. Simply pull your car up to the garage and you are greeted by a service rep who will take your car and have it checked out. More
Fast friendly and courteous Everything was ready, all were warm and friendly and very helpful! Welcomed upon entering offered snacks and drinks. Took time Togo over new vehicle. Everything was ready, all were warm and friendly and very helpful! Welcomed upon entering offered snacks and drinks. Took time Togo over new vehicle. Awesome experience!!! More
Excellent Service! Working with Zac was a very pleasant experience. No pressure. He was able to answer all our questions on the RAV4 Hybrid Limited. We are excited wi Working with Zac was a very pleasant experience. No pressure. He was able to answer all our questions on the RAV4 Hybrid Limited. We are excited with our new member of our Toyota family! More
Very happy with the service by the sales person Lissandra This is the second auto bought at the dearlershiip and my exsperience with the personnel was very good in sales and finance. also with the first auto This is the second auto bought at the dearlershiip and my exsperience with the personnel was very good in sales and finance. also with the first auto service was also very good. More
Very smooth We wanted a RAV4 AWD, preferably a 2017 model with the 0% interest for 72 mos. our salesman, Cole Stitt, showed us a variety of vehicles that were wit We wanted a RAV4 AWD, preferably a 2017 model with the 0% interest for 72 mos. our salesman, Cole Stitt, showed us a variety of vehicles that were within what we wanted. After deciding on the SUV we wanted, the dealership worked with us on the price. The whole process was effortless and both the buyers and sellers were happy. More
Excellent service all the questions are answered if I ever need a new car soon I will come and see Michelle at mentor Toyota thank you for your help service all the questions are answered if I ever need a new car soon I will come and see Michelle at mentor Toyota thank you for your help More
LEASING A VEHICLE I have leased several vehicles from Classic Toyota and would never go to another dealership. Dave Alicea the general manager is always very helpful a I have leased several vehicles from Classic Toyota and would never go to another dealership. Dave Alicea the general manager is always very helpful and kind. Joel Gazella was very patient and knowledgeable, he explained every feature on the vehicle and answered all of my questions. I have and will continue to recommend this dealership to anyone looking for a vehicle. More
Positive experience purchsding vehicle at Classic Toyota I have recently purchased a 2018 Toyota Camry at Classic Toyota of Mentor. Joel Gazella was very accommodating as a sales associate, answering all I have recently purchased a 2018 Toyota Camry at Classic Toyota of Mentor. Joel Gazella was very accommodating as a sales associate, answering all my questions and pointing out all features. Dan Demastry, sales manager, personally greeted me as a returning customer, and saw to it that my experience was a positive one. I am very pleased with my Camry. Classic Toyota has always been my choice of dealerships for close to 20 years.I have always been pleased with sales, financing, and service departments. More