Classic Toyota

Purchased a 2017 Toyota Sienna This dealership has excellence sales associates. All the way from Michelle Katic to Richard Demore the finance manager. Also the manager of sales, {so This dealership has excellence sales associates. All the way from Michelle Katic to Richard Demore the finance manager. Also the manager of sales, {sorry I don't remember his name} This is the 2nd purchase for us from this dealership. The first was in 2008. We would return again. More

Classic Moves My Family! This is the second set of three vehicles we have leased/bought from Classic Toyota/Scion. My car buying experiences have been wonderful with them. Eri This is the second set of three vehicles we have leased/bought from Classic Toyota/Scion. My car buying experiences have been wonderful with them. Eric Arms who took over for Chris McCarthy was fun and almost mind reading as we talked about our needs. You need to stop in and see him if you require help deciding on the perfect choice. More

Great We bought a chevy van 15 years ago. The head gasket went bad. Another service station was trying to charge us 5,000.00 to fix it. said they had to ta We bought a chevy van 15 years ago. The head gasket went bad. Another service station was trying to charge us 5,000.00 to fix it. said they had to take the motor apart to fix it.There was a recall on the gasket thru chevy. We called and spoke with Classic where we bought the van brand new. They told us to bring it in and they would fix it and do an oil change for 200.00 bucks. We have been loyal customers of Classic ever since. We have purchased 4 new cars from Classic since. More

Must be good Seventh vehicle bought at classic.... And have never had a bad experience. Every salesperson was personable and very aware of their products. Worked w Seventh vehicle bought at classic.... And have never had a bad experience. Every salesperson was personable and very aware of their products. Worked with aj and Brandon on my latest tundra... great experience.. the insurance lady.. Cheryl.. right to the financial signing... great group of people. Oh yea did I say I love my TUNDRAS!!!!😎 More

very poor service I called about a car..showed up ready to buy with my own financing in hand from my bank.. ! made a fair offer on a used car .. when they found out the I called about a car..showed up ready to buy with my own financing in hand from my bank.. ! made a fair offer on a used car .. when they found out they cldnt screw me on a loan. a manager came from the back and said the car was already sold.. mean wile car still listed 4 sale More

Thanks to Lance we had wonderful experience buying another new Rava 4 ! I really appreciate the time he took with us each time we visited the dealership, showing us several Rava 4's and their options another new Rava 4 ! I really appreciate the time he took with us each time we visited the dealership, showing us several Rava 4's and their options. He was patient and professional while we looked at many cars on the lot and so well informed on the vehicle. The day we picked up the car he went through all the options, set up the Bluetooth, preset the radio stations and had me drive the car to use the navigation and make sure I was comfortable using the system. In my optnion Lance was the perfect sales person! Thanks Lance I love my new Rava! More

At first when I came to this dealership attempting to purchase a used 2008 Scion XD, I thought the experience was going well. Haggling had occurred and the price had been talked down a little, but I wasn purchase a used 2008 Scion XD, I thought the experience was going well. Haggling had occurred and the price had been talked down a little, but I wasn't necessarily satisfied with the deal. I voiced my concerns, and the associate I was working with became notably upset which was very unprofessional. When an ultimatum was given as far was how much I was willing to spend, the aforementioned associate hung up on me. This was very very unprofessional and I would not recommend this dealership to anyone. More

i loved coming to this dealership. REbecca was great to work with and was totally helpful and informative. she was very friendly and acommodating. I would work with her again. work with and was totally helpful and informative. she was very friendly and acommodating. I would work with her again. More

Matthew (manager) was very friendly and professional. Very good people skills. Brandon good for his youthness in field. Matthew is a good role model.ok Very good people skills. Brandon good for his youthness in field. Matthew is a good role model.ok More

i did a lot of research before buying my 2011 scion xb so i knew exactly what i wanted before even stepping foot onto the dealership. i live in cleveland heights so driving in to mentor for the dealership wa i knew exactly what i wanted before even stepping foot onto the dealership. i live in cleveland heights so driving in to mentor for the dealership was pretty far, but my aunt robin cole works in the offices so i came out, and due to my work schedule i couldn't get out there until right before close. brandon worked with me over the phone to start the pre-approval for financing and was very kind when i was a half hour late to our appointment. we went over everything and because of my choice in wanting a manual transmission and navigation system the car needed to be transferred from another dealership and then have the navigation put in separately. brandon and norville did everything they could to keep me informed of what needed to happen and making sure it did in as timely a manner as possible. even when i came to pick it up before work and the navigation was unexpectedly complicated so the car wasn't ready for me to take, brandon drove it out to me all the way in cleveland heights. i felt like he and norville really wanted me to buy the car i wanted and they would do everything they could to ensure that they could make that happen. overall i am extremely satisfied with the customer service. i absolutely love my car and would recommend classic dealerships to anyone i know buying a car. sincerely, breanna keiter More