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Classic Toyota

Mentor, OH

4.8
719 Reviews

8510 Tyler Blvd

Mentor, OH

44060

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Showing 719 reviews

February 12, 2026

Recent service on new Toyota highlander for inspection, tire rotation, and warranty work took 3 hours. This was totally unacceptable. The service department should always notify the customer of any signifi More

by tcryon
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg in service
February 12, 2026

If I have to take my car in to the shop, I’m just grateful because Greg takes His job very seriously and I’m grateful for that’s . More

by LEMANSHARON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg in service department
February 11, 2026

Rich Lothman did a great job in helping me checked and processed the car I need. More

by jamiedrcarpio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Lothman
February 11, 2026

Excellent as usual. Great work very informative. Nice waiting area. Quick service. Very happy with results More

by clay25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renson, meek
February 11, 2026

Never can come here without having an issue I had to return one hour after leaving More

by ckuntz0913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
February 10, 2026

I thought both Lissandra and Michael were great. They were thorough in the explanations. The trade-in/sale went off without a hitch. If you weren’t so far from Strongsville I would bring the car to More

by mehillohio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lissandra
February 10, 2026

Eric Arms is always my go to salesperson -everyone there is always very helpful and friendly More

by carla6868
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Vencill
February 10, 2026

I feel an hour and more is too long for an oil change and tire rotation. More

by Regismith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie
February 09, 2026

Service advisor was knowledgeable and informative. And explained everything. Took my car right in and kept me updated on progress More

by SINDI78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
February 08, 2026

Quick and efficient service appointment. Chris did a good job of checking me in and out. More

by brian_gravelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Adams
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