Clawson Honda

I scheduled my appointment for recall airbag service as of Saturday 6/11/22 for 8:15AM. Lots of cars in line earl morning. I had to get off my car to get service attention because it’s past my appointment of Saturday 6/11/22 for 8:15AM. Lots of cars in line earl morning. I had to get off my car to get service attention because it’s past my appointment time- haha! My vehicle got checked-in by 8:31AM and we are waiters bc we feel the appointment would serve customer in what we all felt trust in Great service. Nope! It’s way after our 10AM promised Time . I texted the Service Advisor wanting update… no reply. Would I return here? Sharing our experience so that you now know. Haha! More

I bought a car here, everything went smoothly (at least it was at the moment of buying the car). It wasn't until afterward that I learn the flaws of this dealership. 1)Lies. I wasn't expecting much from th it was at the moment of buying the car). It wasn't until afterward that I learn the flaws of this dealership. 1)Lies. I wasn't expecting much from this, but it was the salesperson who told me that they would put gas in my car, wash it, and clean it. That was a lie, when I was already driving home, I realize that there was no gas inputted into the car at all. She literally gave me xx, they probably didn't even wash the car or do anything to it. 2) Broken crap. Afterward, I went to make another key copy of the key since I was only given one. Turns out, the key I have does not unlock the door, physically. I basically bought a new car that I have to waste my own money on to fix the already broken door. I wasn't even notified of this and I had to find out on my own. 3)The finance manager, Debra screwed up on the paperwork and needed my SSN a whole week later. I wasn't gonna give my personal info through phone or email so I told her to come to get it from my place, as I wasn't gonna drive across town to a place that screwed me over. Get this tho, everything was a done deal, I didn't even need to deal with them at all. 4) Matt Roberts, the Relationship Development Director reached out to me regarding my keys and said it would be an easy fix and he will help me just so I change my reviews. I agreed and was told he would contact me in three days, he never did. A week later, Lois from the service department contacted me regarding the issue. Turns out the key guy only works weekdays which sucks since I work weekdays. In the end, I made an appt on 12/9/21 at 9 AM and took off that day from work. That morning I decided to call and confirm my appt as I have dealt with xx in the past. Guess what, turns out she said my appt was the next day which I denied as I remember I said Thursday and ask if I can still bring in my car or not. She said I can still bring in my car as a walk-in. xxx? I had and made an appt for a reason. I was really pissed off and explain my key issue. She then took a long xxx pause and then said "Oh I'm sorry there's a glitch in the system as your number didn't go in" and put me on hold for a good 3 to 4 minutes. She came back saying "the key guy isn't in until 3 PM" and if I can wait till then. xxx! Then why did she make that appt with me before?! I was frustrated and just dismiss it, wanting to know how the process of fixing my key will be as I already bought another key and I don't want that key to go to waste. She gave me the xx run around and told me she will call the key guy and ask him if he can come in earlier. She called back at 12PM and told me that the 'key guy' now apparently works only on Thursday at 3 PM. WOW~ suddenly his hours changed from last week when I made the appointment. This place is ridiculous! Their EE's certainly is keeping this place top-notch to the level of the ground. Don't waste your time and money on this place! They certainly will work hard to get the money, but if you have anything wrong with it afterward, they don't give a crap regarding it. That's partly the reason why the rating for this dealership is so low. Guys, do your research and go elsewhere. More

Awesome service I went into this dealership just to look at the cars and ended up getting one. Jake was very nice and took his time to help me I went into this dealership just to look at the cars and ended up getting one. Jake was very nice and took his time to help me More

New vehicle sales Jake and John were very accommodating, answering all of my many questions, negotiating a great deal, and following through with updated information. Jake and John were very accommodating, answering all of my many questions, negotiating a great deal, and following through with updated information. The young lady that completed the financing portion of the purchase was very knowledgeable, thorough and pleasant to work with. More

Honest technicians and consultant Arthur. I took in my Odyssey, thinking that something was making it use more gas than usual. They did a thorough diagnosis and said it was in perfect workin I took in my Odyssey, thinking that something was making it use more gas than usual. They did a thorough diagnosis and said it was in perfect working order. Nothing needed to be repaired or replaced! More

Clawson Honda We have been buying Honda cars from Clawson Honda for 40 years, since 1975. We enjoy the friendly, helpful sales people, as well as the staff in the We have been buying Honda cars from Clawson Honda for 40 years, since 1975. We enjoy the friendly, helpful sales people, as well as the staff in the service department. It is always a pleasant experience to visit Clawson. More

New car sales Elliott Stephenson and Eric Rodriguez were great with helping me find the car that would fit my needs and and stayed with us during the entire purchas Elliott Stephenson and Eric Rodriguez were great with helping me find the car that would fit my needs and and stayed with us during the entire purchase process. The was no pressure and they let me peruse until I found the car that was right for myself and my wife:)! More

Excellent customer service and Friendly helpful staff. Clawson Honda Fresno-Everyone was very friendly, helpful, not pushy, informative and outstanding service especially Matt, Greg, and Mac. Thanks to all Clawson Honda Fresno-Everyone was very friendly, helpful, not pushy, informative and outstanding service especially Matt, Greg, and Mac. Thanks to all of them for helping us select the right van and explaining everything thoroughly. More

GREAT Customer service and GREAT deals!!! I purchased a 2015 Honda Accord. The sales person Abel Calderon took the time to listen to my needs. It was never about selling the car, it was all ab I purchased a 2015 Honda Accord. The sales person Abel Calderon took the time to listen to my needs. It was never about selling the car, it was all about what I needed and about the vehicle that I was looking for. Rarely do I encounter people like Able and Joe! they were both extremely friendly and polite. I also appreciate JOE Chavez for taking the time to introduce himself and for giving me such a great deal! I have to tell you, my opinion about car dealers and their sales people has changed dramatically since my visit to Clawson Honda. I will definitely and without a doubt refer my family and clients to this dealer. Able Calderon made the purchase of my vehicle a lot easier that I thought it would be. Keep this great customer service going. I LOVE MY NEW HONDA!! I'm a 100% SATISFIED CUSTOMER. More